eDEP – Department of Environmental Protection Update on new features of eDEP and more….. Speaker: Tom Skinner 02/07/2006

Project Goals One-stop shopping Submit on-line Pay on-line (limited submittals) View status Improve workflow Satisfy Business request for online submittals Build flexible system to meet different needs

Project Background Feb 2002 – Vendor selected Dec 16 th, 2002 – System went live Releases every month, sometimes twice a month 7,000+ users 45,000 electronic submission to date

Project Deliverables Easy Registration (10 minutes) Online submission Upload data files Composite Printing ePAY Permanent record available online Secure Site

+’s for Regulated Community Quicker turn-around Pre-filled fields (easier) Validation for online submission Save work in process Check Status on Web Confirmations

+’s for DEP Less time on data entry, more time on Environmental work More accurate data Less storage of paper Improve Business Process Reduce Administrative Review Easier access to data (for DEP only)

Major Project Challenges Signatures (multiple, notary, stamps) Federal Forms (can’t change them) Coordination with ePay A&A – managing secure Usernames and Passwords. Attachments I.e. Engineering Plans

8 Demo of New User Was 3-6 week process to get UN/PW Redesigned – now minutes Create your own UN/PW Create your NICKNAME - used for sharing your submittal(s) Sign-up for a Proof (if needed) Go directly to your HP Start filing

9 New User Button

10 New User Form: Requirements

11 New User – You Name

12 New User – Required Fields

13 New User – Your Company

14 New User – Create UN/PW

15 Nick Name Help

16 New User – Terms, Conditions

17 Terms and Conditions

18 New User – Agree T&C

19 New User – Step 2

20 New User – Proof Instructions

21 Proof of Identity Form

22 New User – Go to HP

23 MY Home Page

24 Demo of Filing Start New (selecting your form) Associate a Company 3 or 4 Step process Features of filing Pre-filled Core Information ePayment (credit card) Signature Confirmation

My Homepage

Demolition Request

Steps

PDF File – Blank

Fill out form

30 Validation

31 Signature Step

Signature

New Step – Payment (#3)

Payment with Credit Card

Payment Confirmation

36 Summary

37 Demo of Get Copy to Save/Print Feature requested from User Groups Save or Print all related forms at once Some AQ forms can be in the 100’s Batch job (do other work) Run as many times as you like

38 Save/Print from HP

39 Save/Print from Current Submittal

40 Save/Print Step 1

41 Save/Print Processing

42 Save/Print Step 2

43 Save/Print file ready on HP

44 Save/Print Results

Demo of GIS in eDEP forms Location using GIS Services X/Y coordinates captured Ortho Photo’s used More and more forms are adding this feature in Earth.Google.com uses our Photo’s (MassGIS)

Request GIS – Orange Button

GIS Instructions Part 1

GIS Instructions Part 2

Aerial Shot – with Address

Agawam ‘C’ Building

X/Y coordinates filled in

52 Demo of Sharing Share with a colleague(s) Levels of sharing (View, Sign, etc.) Timeframe Multiple Signatures Share submittal by submittal Share with Admin priv’s (from A&A)

53 Share Button

54 Share Screen

55 Share Add

56 Share Nickname, Role, Date

57 Share List

58 Demo of Bulk Upload for DW Accepts delimited data from LIMS Upload multiple reports Review results in spreadsheet format

59 Bulk Upload link

60 Bulk Instructions

61 Bulk Data Upload

62 Bulk Data Upload

63 Bulk Processing

64 Bulk Error Report

65 Bulk Transactions

66 Demo of My Profile Change your password Manage your personal information Request additional proofs Manage your Organization

67 My Profile

68 Change My Password

69 Update My account Info

70 Add/Update Proof of Identity

71 Manage My Organization

What’s available today 20 submittals on-line for Industrial and Waste Management Reporting including: Asbestos – our biggest filer ERP Hazardous Waste Transporter Vehicle Identification Device (VID) TURA HW21 – Class A Recycling

73 Available today - Cont. All major Waste Site Cleanup (21E) submittals on-line 16 Transmittals and two permits. Cover 120 certifications

Available today – Cont. 22 submittals for Wetlands and Drinking Water including: Groundwater DMR’s Wetlands Order of Condition N NOI’s DW Reports

75 Available today – Cont. Hazardous Waste Manifests are scanned. Highest volume form in DEP 1200/day Online retrieval available to DEP staff

76 Growth and Stats

Upcoming work HW VID – Launched 12/12/05 WQTS forms – 16 reports now online (15,000) Air Quality – Launched 01/23/06 (6,000) Recycling/Composting – Launched 01/03/06 BWSC 105,106, 108, 119 – Ready 2/15/06 Continue to enhance and address bugs of existing forms

78 On the Horizon Dental Amalgam – 04/17/2006 TURA – 04/17/2006 ERP – 06/30/2006 EMORS – TBD Restricted Emissions – TBD Change of Ownership – TBD SSO - TBD

Wrap-up eDEP is replacing high-volume paper submittals. Committed to enhancing eDEP from users suggestions Communicate to groups who can use it Thanks for coming! Questions and Answers