Listening Skills Advanced Speech

Listening vs. Hearing What is the difference? Passive vs. Active? Rate of speaking vs. brain comprehension?

Four Ways to Listen AppreciativeDiscriminativeEmpathicCritical Give examples of each.

Faulty Listening Behaviors and Reasons for Poor Listening Habits Pseudo listening Stage hogging Selective listening Filling in the gaps Assimilation to prior messages Focusing of delivery/physical appearance Perception, stereotyping, status, experience

Faulty Listening Behaviors and Reasons for Poor Listening Habits Insulated listening Defensive listening Ambushing Insensitive listening Criticizing Distractions-three types of noise Cultural differences

Faulty Listening Behaviors and Reasons for Poor Listening Habits Effort Message overload Rapid thought Talking has more apparent advantages (interrupters) Lack of training Jumping to conclusions Ethnocentrism

Become a Better Listener Take listening seriously Resist distractions Don’t be diverted by appearance/delivery Make an effort Suspend judgments Focus your listening-into, body, conclusion

Become a Better Listener Ask questions Invite comments from others Identify areas of commonalities Vary and provide clear verbal responses Use nonevaluative responses Provide affirming statements

Become a better listener Provide affirming statements Demonstrate bodily responsiveness Lean forward Relaxed, but alert posture

Become a Better Listener Establish an open body position Responsive facial expressions and bodily movement Direct eye contact Sit or stand close to the speaker Provide supportive utterances

Rhetorical Devices/Propaganda Testimonials False comparisons Jumping on the bandwagon Stacking the deck Name calling

Guess the device.