Statutory Rights As a consumer you have Resource – 2E – Your Statutory Rights (KS3) Slide 1 of 3 Hampshire County Council – Consumer Education Project.

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Statutory Rights As a consumer you have Resource – 2E – Your Statutory Rights (KS3) Slide 1 of 3 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum

Your Statutory Rights Be free from anything major wrong with them Do what they are supposed to do Be as they are described A box of chocolates A CD A pair of trousers from a catalogue? Resource – 2E – Your Statutory Rights (KS3) Slide 2 of 3 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum What would your expectations be if you were buying: Goods you buy should

Your Statutory Rights When paying for a service you have statutory rights The work must be carried out With reasonable care and skill Within a reasonable time At a reasonable cost went to the hairdresser to have your hair cut ordered a home - delivery pizza travelled by taxi Resource – 2E – Your Statutory Rights (KS3) Slide 3 of 3 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum Last updated: 09/03/04 What would your expectations be if you