Ariba Contract Management On Demand Town Hall CS Ariba Contract Management On Demand Town Hall Steve Markle, Vice President April 2012 © 2012 Ariba, Inc. All rights reserved.

What’s being considered for 13s1 Ariba’s planning process Agenda Long-term direction What’s coming in 12s1 What’s being considered for 13s1 Ariba’s planning process Release readiness © 2012 Ariba, Inc. All rights reserved.

Ariba Contract Management CURRENT FEATURES as of 10s2 LONG-TERM STATEMENT OF DIRECTION Counterparty Collaboration and Negotiation Enterprise system of record for Legal, Finance Procurement, Sales Channel High fidelity data connectivity, export, and import Integrated best-practice expertise Compliance management with external systems Enhanced UI for quick contracts Addresses all aspects of Contract Management Compliance MS Word integration and 3rd-party paper mgt; Electronic signatures with PDF gen Contract risk and performance management Third party integration of data and process flows via Webservices (CRM, ERP) Advanced & self service workflows, permissions, and approvals Pre-approved clause libraries and contract template Ad hoc and advanced reporting Capture offline emails and business contacts Benefits Enhanced intelligence visibility and control of all contracts and amendments (buy and sell side) Improved supplier, operational, and regulatory compliance Improved negotiation effectiveness Realization of negotiated cost savings Increased revenue through optimized value with customers Efficiency through Faster contracting cycle times and external integration Improved customer and supplier performance Collaboration through communications and community support © 2012 Ariba, Inc. All rights reserved.

Ariba Contract Management – What’s in 12s1 FEATURE EXAMPLES Support for Microsoft Office 2010 Today, companies are unable to use MS Office 2010 suite with the Ariba system and this will enable companies to use it DESCRIPTION Support for Microsoft Office 2010 in Ariba Contract Management, Ariba Sourcing, Ariba Supplier Information and Performance Management, and Ariba Spend Visibility. This contains support for importing MS Excel Documents and leveraging MS Word 2010 with Contract Management. Benefits Buy Side Users will now be able to leverage MS Office 2010 with the Ariba system Supply Side Suppliers will now be able to upload MS Excel 2010 bid sheets © 2012 Ariba, Inc. All rights reserved.

Ariba Contract Management – What’s in 12s1 FEATURE EXAMPLES New Web Services Enhancements There is no way to notify a 3rd party system that a contract has been published or created in order to comply against the terms of the contract. There is no way to retrieve the header fields in a Contract via a Web Service such as who the contract is with or the total amount. This will allow companies to update 3rd party systems with this information. DESCRIPTION This feature extends existing web services for the Ariba Contract Management™ solution by allowing you to automatically send contract header data when a contract workspace is created or published. In addition it provides enhanced error handling for outbound web services. Benefits Customers can update 3rd Party systems with contract pricing information without having to manually rekey information. This makes it easier to adopt the solution as it will help end users save time and avoid mistakes. Ensures reliable delivery of outbound messages to 3rd Party systems. © 2012 Ariba, Inc. All rights reserved.

13s1 Under Consideration Pass documents from Procurement Requests to Procurement Workspaces Contract Workspace Numbering Scheme - Ability to control Release Upstream Field Customization and dForm Builder to end users Search scalability and performance Ability to export/import workspaces as ZIP files, either one at a time, or in batch. This is about getting your data. Executive "Summary Sheet" in Workspace Approval Reporting Improved Access Control in Analysis Project/Contract Purge Counter Party Collaboration Mass Amend Agreements Import and Compare/Counter Party Paper © 2012 Ariba, Inc. All rights reserved.

Ariba Planning Processes Strategic (Ariba Driven) Ariba longer-term investments Often delivered over several releases 5-20 features per OND release series 100s of features per ONP release Customer (Customer Driven) Enhancement Request (ER) prioritized based on adoption needs Delivered in releases and SPs 3-6 per SP; 30-50 per OND release. SR-CR (Quality Driven) Service Request for quality-related fixes Priority: severe/critical defects Delivered in SPs and Hotfixes Hundreds per month On-Demand Quarterly releases On-Premise Every 18+ months On-Demand 5-8 week Service Pack On-Premise 8 week Service Packs Greg © 2012 Ariba, Inc. All rights reserved. Confidential.

Disciplined Innovation Approach Combining all customer experience into the journey Advisory councils and user groups Ariba Exchange exchange.ariba.com Feature surveys On-site customer visits Connect connect.ariba.com Functionality and usability testing Early access programs and design partnerships Innovation Options… 8.2.2 9r1 On-Premise Single Code Base On-Demand Future Releases 9s5 10s1 11s Series 12s Series © 2012 Ariba, Inc. All rights reserved.

Business Outcome Ariba Release Readiness Program Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself. Product is ready Ariba is ready Customers are ready Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis. © 2012 Ariba, Inc. All rights reserved.

We Want Your Feedback and Ideas How You Can Get Involved: Participate in the Commerce Summit Roundtables today. An Ariba Solution Manager will be there today to collect your feedback Volunteer to provide feedback and share your ideas to the Solution Manager for your product Get involved on exchange.ariba.com The Enhancements Online section of our Connect support web portal at:   http://connect.ariba.com/  is the most direct way of letting your voice be known for enhancement requests Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback 13s Customer Survey is now available. Go to exchange.ariba.com to learn how to participate. © 2012 Ariba, Inc. All rights reserved.

Don’t Miss the General Session Panel Today at 5:15 p.m. Sustainable Supply Chains through Vested Trading Partner Relationships Long-term, mutually beneficial partnerships between buyers and suppliers are increasingly being described as vested relationships, defined by a shared vision, agreed-upon desired outcomes, transparency, trust, and win-win. Developing such trading partner relationships pays dividends in many ways, particularly when your goal is ensuring a sustainable supply chain. Join Tim Minahan, chief marketing officer for Ariba, as he explores the concept with Kate Vitasek, author of Vested Outsourcing, and Tim McBride, general manager for global finance shared services at Microsoft. Mr. Minahan and his guests will engage with Ariba customers who will talk about such investments at their companies, and the impact they have on their comprehensive sustainability programs. 5:15 p.m. – 6:00 p.m. – Florentine III and IV © 2012 Ariba, Inc. All rights reserved.

Appendix © 2012 Ariba, Inc. All rights reserved.

13s1 Under Consideration Pass documents from Procurement Requests to Procurement Workspaces This would be to add a feature to better control how documents added to, or modified during a request process can get copied automatically to the Procurement Workspaces created from the request. Contract Workspace Numbering Scheme - Ability to control Currently Ariba Contract Management numbers all contracts with a unique, CW### numbering scheme. Some customers have requested control over that numbering scheme. For example, being able to change the prefix (from CW to something else), add a date component, or some more complex controls like numbering sub contracts and masters with a common number. Release Upstream Field Customization and dForm Builder to END USERS This feature is to improve the UI and security around the customization framework and release it to customer administrators. This would mean that a properly trained person (not necessarily an Ariba employee) would be able to perform tasks like adding fields and creating form templates. Search scalability and performance Provide Google-like response times to our searches Ability to export/import workspaces as ZIP files, either one at a time, or in batch. This is about getting your data. This feature would allow you to export the entire contents of a given Contract Workspace (Documents, Tasks, History, Fields, etc) into a ZIP file. This would serve as a way to export data out of the system for archival purposes, as well as a way to move individual contracts from one system to another. Executive "Summary Sheet" in Workspace As Contracts are extended to cover more and more complicated interactions, often there is a dizzying amount of data in them. One challenge is that when executive users access the contracts, there isn't a good "one stop shop" summary for them to quickly come up to speed. This feature would build a single, likely HTML document in the workspace which would be updated automatically about any important changes or notes which any executive could use to come up to speed quickly. It will be well formatted, and would be user definable as to which things are most important to display. Approval Reporting This feature would be to report on the individual approvers (or task participants) in Approval Tasks, Review Tasks, etc. Improved Access Control in Analysis Currently, in a report, the results are not filtered by access control. This feature would be to pass the access control for workspaces to analysis, to be able to filter better, and refine the display of things based on who is viewing the report. Project/Contract Purge Set policies for when certain workspaces and associated data are hard deleted, example, All IT Procurement agreements auto-delete 7 years after their expiration date. Counter Party Collaboration  Provide an easy and secure way for contract owners to send documents/contracts to counter parties such that counterparties can view, download, and collaborate with the contract documents. Mass Amend Agreements Particularly important in several industries including healthcare, biotechnology and Government Contracting. Example, a law changes the provisions of a subset of customers' agreements. They need to not only find them, but automate the process of Amending them. Import and Compare/Counter Party Paper Allow users a convenient and easy way to load and read 3rd party paper. © 2012 Ariba, Inc. All rights reserved.