1. Ariba Network Town Hall Christopher Haydon, Olaf Schrader April 2012 © 2012 Ariba, Inc. All rights reserved. CS

2. “Safe Harbor” Statement This information reflects the status of Ariba solution planning as of April 2012. All such information is the Confidential Information of Ariba (per the contract between our companies), and must not be further disclosed, as stated in the confidentiality clause of that contract. This presentation contains only intended guidance and is not binding upon Ariba to any particular course of business, product strategy, and/or development. Its content is subject to change without notice. Ariba assumes no responsibility for errors or omissions in this document. Ariba shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. 2 © 2012 Ariba, Inc. All rights reserved.

3. 3 $15B (, dependent upon SAP) 500,000400,000300,000200,000100,0000 # Businesses Trading on the Network < $1B (, dependent upon Oracle) $207B (ERP-agnostic, Cross-Industry) $7B (, vertically focused on Education, Life Sciences, and Pharma) $100B (, horizontal e-Invoicing focused) 2011 Trading Network Volumes ($USD) We Are Growing, Making Adoption and Collaboration Faster and Better © 2012 Ariba, Inc. All rights reserved.

4. Contents Network Roadmap  Near term  A little about bprocess  On the Horizon Our Innovation approach © 2012 Ariba, Inc. All rights reserved. 4

5. Network Roadmap Near Term  Unified Supplier Experience  Expanded features © 2012 Ariba, Inc. All rights reserved. 5

6. Network-Centric Approach Conquers Legacy Challenges Poor User Experience Disconnected Processes Static Company Profiles Missed Business Opportunities Multiple registrations with varied terms of use Poor visibility into company performance, compliance, and risk Inaccurate, incomplete and outdated supplier information Difficulty tracking certifications Multiple log-ins Multiple interfaces to manage Seller discovery consumes significant buyer resources Buyer difficulty identifying qualified sellers © 2012 Ariba, Inc. All rights reserved. 6

7. Single login with linked accounts Single-click navigation across solutions Accurate, complete and timely information Single source of seller certifications Easy access to global seller community with rich profile information Key step toward developing a universal business commerce directory Single registration with unified Terms of Use Better visibility into seller performance 7 © 2012 Ariba, Inc. All rights reserved. Seamless User Experience Comprehensive Trading Partner Discovery Single Company Profiles Unified Solution in the Cloud Delivering a Seamless Seller Experience

8. Sourcing © 2012 Ariba, Inc. All rights reserved. 8 Today Multiple Login and Registrations for Seller-facing On-Demand Solutions Network (AN) Discovery (AD) Sourcing Buyers (1:n) Sourcing & Contracts Supplier User Login Supplier Profile Individual logins and profiles

9. © 2012 Ariba, Inc. All rights reserved. 9 Solution – Seller Console Unified Profile and Login Network (AN) Discovery (AD) Sourcing Buyers (1:n) Sourcing & Contracts Supplier Single Login Single Profile Ariba Cloud Profile active with 12s1

10. SELLER VALUE Easy access and navigation across all solutions for all customers Accurate information through a centrally managed Ariba Cloud Profile Greater efficiency through simplified registration and user management Increased exposure to real decision makers in their market These Capabilities Deliver More Value to Both Buyers and Sellers © 2012 Ariba, Inc. All rights reserved. 10 BUYER VALUE Streamlined and unified on-boarding process across Ariba Commerce Cloud solutions Increased completeness, accuracy and timeliness of seller profiles Integration of seller lifecycle (from identify, to bid, to transact) Increased pool of qualified suppliers with rich profile information

11. Expanded Features © 2012 Ariba, Inc. All rights reserved. 11 Quadrem Integration Phase 1: ♦Line Item Acceptance, Multi level line items ♦Light Supplier Directory Replication Quarterly Supplier Billing Improved spend penetration for P2P customers include ERP originated purchase orders Redesign/overhaul of contract invoicing ♦ Suppliers will have an improved user experience similar to PO flip and Non-PO on the Network ♦ Network business rules at transaction, group, and country level will apply ♦ Network will eSign contract invoices with appropriate country specific signature or signatures in the case of a cross-border transaction if applicable ♦ Invoice Automation customers may add optionally add contract invoicing without need to license full InvoicePro or P2P

12. Expanded Features © 2012 Ariba, Inc. All rights reserved. 12 Human Readable Invoice Format (PDF) ♦ Ariba Network now includes a human readable PDF copy of the legal cxml invoice as an attachment to support a buyer’s ERP-driven workflow and invoice reconciliation process. ♦ Previously the human readable PDF copy was only available as part of the archive delivery Invoice Conversion Services - Ability to route an image to invoice pro with incomplete information or image only for exception management or entry by buyer. Add additional fields in the Time Sheet Report for Buyers, MSPs/Suppliers Price Basis Quantity support for complex commodities

13. Network Roadmap Near Term  Unified Supplier Experience  Expanded features A little about bprocess © 2012 Ariba, Inc. All rights reserved. 13

14. 11 years of experience on the worldwide market 24 countries where the solution is certified and deployed Over 68 billion euros exchanged on the b-process network in 2010 80 000 interconnected buyers and suppliers 130 people dedicated to e-invoicing b-process - a Leader in e-Invoicing in Europe An Ariba Company 14 © 2012 Ariba, Inc. All rights reserved.

15. B-process Has Extensive Know-how on the e-invoicing European Market Expert knowledge of the invoice document Expert knowledge of tax regulations and commercial law Traceability Service Continuity Reversibility Dedicated On boarding teams Solutions adapted to customers and suppliers Production and operational know-how Legal & business expertise On boarding of suppliers and customers 15 © 2012 Ariba, Inc. All rights reserved.

16. b-process: Inbound Invoicing Buyer solution offering suppliers different invoicing channels depending on their invoice volumes and integration capabilities Structured data > 100 invoices / month Interchange agreement required Virtually printed PDF files > 20 and < 100 invoices / month Smart PDF Structured File Scan / OCR Data extraction from paper invoices issued by suppliers not yet shifted to tax dematerialization Web Portal Invoice data key-in < 20 invoices / month Legal fields checks Electronic duplicate archiving Online access Legal fields checks Digital signature Legal e-archiving Online access Business data checks OCR BUYER 16 © 2012 Ariba, Inc. All rights reserved.

17. Legal data control Electronic duplicate archiving Online access b-process: Outbound Invoicing Supplier solution offering buyers different invoicing channels depending on their requirements and integration capabilities. SUPPLIER Printed Invoices Legal data control Legal e-invoice creation (supplier and buyer) Digital Signature Legal Archiving Online access Business Data controls and online correction Printing  PDF Duplicate  Attachments  Recap files Email + PDF Structured File 2 1 3  Mailed to PO-Box Ariba, Inc. 2012 All rights reserved. 17 Only sold in Europe

18. Network Roadmap Near Term  Unified Supplier Experience  Expanded features On the Horizon  More collaboration  Process Management © 2012 Ariba, Inc. All rights reserved. 18

19. We Are Growing Our Collaboration Capabilities 19 © 2012 Ariba, Inc. All rights reserved.

20. More Network-based Event and Process Management ERP Centric Solutions EDI VANS Niche P2P Vendors Ariba ERP Centric Solutions EDI VANS Today Tomorrow 20

21. Network Roadmap Near Term  Unified Supplier Experience  Expanded features On the Horizon  More collaboration  Process Management Our Innovation approach © 2012 Ariba, Inc. All rights reserved. 21

22. Ariba Planning Processes 22 On-Demand Quarterly releases On-Premise Every 18+ months © 2012 Ariba, Inc. All rights reserved. On-Demand 5-8 week Service Pack On-Premise 8 week Service Packs

23. Disciplined Innovation Approach Combining all customer experience into the journey Functionality and usability testing Early access programs and design partnerships Connect connect.ariba.com On-site customer visits Feature surveys Advisory councils and user groups © 2012 Ariba, Inc. All rights reserved. Ariba Exchange exchange.ariba.com Single Code Base 9s5 9r1 Future Releases 8.2.2 On-Premise On-Demand Innovation Options… 10s1 11s Series 12s Series 23

24. © 2012 Ariba, Inc. All rights reserved. 24 Business Outcome Ariba Release Readiness Program Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself. 1. Product is ready 2. Ariba is ready 3. Customers are ready Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis.

25. We Want Your Feedback and Ideas How You Can Get Involved: Participate in the Commerce Summit Roundtables today. An Ariba Solution Manager will be there today to collect your feedback Volunteer to provide feedback and share your ideas to the Solution Manager for your product Get involved on exchange.ariba.com The Enhancements Online section of our Connect support web portal at: http://connect.ariba.com/ is the most direct way of letting your voice be known for enhancement requestshttp://connect.ariba.com/ Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback 25 © 2012 Ariba, Inc. All rights reserved.

26. Don’t Miss the General Session Panel Today at 5:15 p.m. © 2012 Ariba, Inc. All rights reserved. 26 Sustainable Supply Chains through Vested Trading Partner Relationships  Long-term, mutually beneficial partnerships between buyers and suppliers are increasingly being described as vested relationships, defined by a shared vision, agreed-upon desired outcomes, transparency, trust, and win-win. Developing such trading partner relationships pays dividends in many ways, particularly when your goal is ensuring a sustainable supply chain. Join Tim Minahan, chief marketing officer for Ariba, as he explores the concept with Kate Vitasek, author of Vested Outsourcing, and Tim McBride, general manager for global finance shared services at Microsoft. Mr. Minahan and his guests will engage with Ariba customers who will talk about such investments at their companies, and the impact they have on their comprehensive sustainability programs.  5:15 p.m. – 6:00 p.m. – Florentine III and IV