EMERGENCY MANAGEMENT, BUSINESS CONTINUITY, AND HOMELAND SECURITY: PUBLIC AND PRIVATE SECTOR PROFESSIONS Kay C. Goss, CEM® Electronic Data Systems Corporation FEMA HIGHER EDUCATION CONFERENCE JUNE 8, 2004
Public and private sector universes have shifted A new emergency management for the new millennium A new business continuity for the new millennium An emerging homeland security for the new millennium Traditional professions and disciplines provide the foundation
All hazards and holistic security Security has become more important than ever. Most private sector companies have some continuity and contingency plans in place, as do all agencies. Risk management is in place in public and private sectors Intelligence sharing is being planned
Importance of Private Sector Effort 43 percent of businesses suffering a disaster never recover sufficiently to reopen Of those that do reopen, only 29 percent are still operating in two years 93 percent that lost their IT are for more than nine days had filed for bankruptcy in one year; 50 percent, immediately WTC bombing in 1993: 350 businesses; 150 never reopened anywhere
Private Sector Rules and Regs Sarbanes Oxley Rule 446, approved by NYSE Board on August 1, 2002, requiring members and member organizations to develop, maintain, review, and update business continuity, and contingency plans that establish procedures to be followed in emergencies
Three Common Integral Concepts and Approaches: Public and Private Sectors Protection – emergency management, law enforcement, planning, law and policy, preparedness, mitigation, fire service Detection – law enforcement, technology, crisis management, military, hazardous materials Reaction – response and recovery, judicial system, mental health, social issues,
Global dimensions We used to say, “All disasters are local.” Now geography is increasingly important 1. Global economy 2. Global terror 3. Global village - GDIN 4. Border security and transportation issues 5. World superpower/leadership 6. International organizations
Partnership Preacher Now, it is our greatest opportunity. Let’s try to honor those who suffered such enormous losses on by vigorously moving forward to strengthen our readiness capabilities. Build the profession Build the nation’s preparedness, economy, and security Build a stronger international network and emergency managers and business continuity professionals.
Core Competencies For emergency management For business continuity For homeland security We need lots of miracle workers who have mastered many academic disciplines – Wayne Blanchard’s white paper Synergy Partnership Strength in numbers Weak links in the chain No room for turf protection or battles
National Incident Management System Incident Command System To be or not to be Origin Evolution Choices New National Response Plan Federal Response Plan State and Local Response Plans
NFPA 1600 CAR – state, local, and tribal Standards for public and private emergency plans and operations EMAP Last month, recommended by ANSI to be the new national preparedness standard for the 9/11 Commission 13 benchmarks 1. Laws and Authorities 2. Hazard Identification and Risk Assessment 3. Hazard Management 4. Resource Management
Common Standards Continued 5. Planning 6. Direction, Command, Control and Coordination 7. Communications and Warning 8. Operations and Procedures 9. Logistics and Facilities 10. Training 11. Exercises 12. Public Education and Information 13. Finance and Administration
The Foundation Back to the Basics Planning Training Exercises Communication and Information Sharing Partnerships built on trust take time and effort Inventories/Mutual Aid Agreements Redundant sites and contingencies Standby contracts Systems monitoring
The Cornerstone Mitigation Prevention Building codes Fire codes Security measures Cyber security encryption/PKI Physical security Zoning ordinances Insurance
Ready for Prime Time Response time is high profile Risk-based decision making Full communications with clients, employees, constituents, elected officials, through internet, television, radio, phone, , snail mail, in person, all means necessary Effective professional operations Search and Rescue Family and survivor services Emergency medical services Law enforcement Incident Command and the new NIMS System
Recovery Now, during restoration efforts, we find out if our preparedness, mitigation, and response have worked. Covers all areas, physical, business, cyber, and personal Donations management Engineering – systems, civil, mechanical, electrical Construction Architecture Lessons learned Mitigation
They lived happily ever after. Strong partnerships Strong profession Excellent communication Regular information sharing New techniques New empowering technologies New levels of readiness Always remember; always be ready!!! Winston Churchill: “This is not the end,....”
Contact Information KAY C. GOSS, CEM® Senior Advisor for Homeland Security, Business Continuity and Emergency Manager at EDS EDS Office car phone Office Address: EDS Drive Herndon, Virginia 20171