Peer Training Programs Consumer-Providers = Recovery in Action Presented by: Sharon Kuehn, SPIRIT, Contra Costa County Service Provider Individualized Recovery Intensive Training Katrina Killian, BestNow!, Alameda County Building Employment Strategies Through Networking On Wellness! Wing H. Tse, Peer Support Internship Program San Francisco County

Training of Consumers to Work in the Mental Health Field Consumer-Provider Training Programs Background information Preparing the existing workforce to include consumer-providers Training the consumers Creating jobs/finding placements for the consumer-providers Providing ongoing support Sharon

Training of Consumers to Work in the Mental Health Field: Overview Mission, Purpose & Goals of Training Programs Core Components of Training Programs: Getting Started Core Curriculum Training Outcomes Questions and Discussion Sharon

Consumer-Provider Training Programs Mission Statement: Our program recognizes the special experiences and qualities that mental health clients bring in serving their peers. We support the mental health system to demonstrate the reality of recovery through the successful employment of qualified mental health clients. Katrina

Consumer-Provider Training Purpose The purpose of the Training is to create a space in which you can empower yourself by developing core skills in attaining and maintaining recovery through self-awareness, self-actualization and peer support. The purpose is also to prepare you to make an important contribution to the mental health system by filling consumer-provider positions in either paid or volunteer capacities in agencies that serve persons with mental health issues.

Consumer-Provider Training Goals To become more empowered as a self-actualized person. 2.  To gain an understanding of the importance of peer support as an integral part of the recovery journey as well as to the overall mental health system of care. 3.  To gain a working understanding of the County Mental Health Programs and a variety of Mental Health approaches.

Consumer-Provider Training Goals 4. To identify, develop, and sustain your personal support system, and to develop and use a personal wellness plan. 5. To become more aware of community resources which aid consumers in living successfully in the larger community. 6. To assist you with career exploration that will help you develop the skills that will enable you to find meaningful work activity. 7. To prepare you to work in the mental health field.

Why develop a consumer-provider training program? Benefits of Classroom Training and Internship programs run by experienced Consumer-Providers: The first step in shifting roles from consumer to student to consumer-provider to provider Empowerment: in-house training programs create a safe place for consumers to develop key tools for self-actualization and mutual support

System transformation: the benefits of consumer-providers Modeling wellness/recovery Speak a common language with the consumers they are providing services to Demonstrate that recovery is real and possible Their presence educates other providers about what recovery is about Creating a Consumer-Driven System Services based on what the consumer wants Consumers must have a choice about not only what services are provided, but about the way in which they are delivered

Celebrating Recovery

Core Components of a Consumer-Provider Training: Networking with Local Programs/ Agencies: Advisory Committee Curriculum Committee Partnership with Department of Rehabilitation/ Vocational Services Site Visits Community Speakers Internships Program Site Supervisors (staff from various agencies)

Core Components of a Consumer-Provider Training: Consumer Leadership/Role Models Instruction Team and Teaching Assistants with recovery experience and process skills    Graduate panels Check-In: Peer Recovery Practice Mutual Support component WRAP: Self-Care and Support Group Facilitation Practice

Core Components of a Consumer-Provider Training Recruitment Process: Community Outreach Orientations (Graduate Involvement) Applications Panel interviews (Graduate and Community Involvement)

Core Components of a Consumer-Provider Training Core Curriculum Staffing Patterns: Team Approach Internship Placements (Job Fair) Centralized Training Location

Core Curriculum Phase I: Peer Recovery Practice Phase II: Rehabilitation and Recovery Phase III: Understanding Community Resources Phase IV: Leadership Training Phase V: Employment Preparation Phase VI: Internship

Phase I: Peer Recovery Practice Introduction to Peer Support & Active Listening The role of the Peer Supporter Attending skills: Engagement Learning to respond Boundaries Using of Disclosure to help others Cultural Competency

Phase II: Rehabilitation and Recovery Mental Health Approaches: Medical Model Psycho Social Rehabilitation Recovery Vision Self-Help Understanding Common Diagnosis Psychopharmacology Co-Occurring Disorders (Dual Diagnosis)

Phase II: Rehabilitation and Recovery Wellness Recovery Action Plan Group Facilitation Skills Empowerment Consumer/Survivor/Ex-Patient Movement Political Activism Spirituality & Holistic Health Ethics & Confidentiality

Phase III: Understanding Community Resources Overview of the Public Mental Health System Patient Rights and Advocacy Understanding Public Benefits Local Resources: Student Presentations Crisis Management Addiction & Recovery

Phase III: Understanding Community Resources Family Support Family Involvement Children’s Services Community Inclusion Overcoming Stigma and Discrimination Housing Adult Education

Phase IV: Leadership Training Suggested component: Program Design by CONTAC www.contac.org Develop community organizing and advocacy capacities e.g. facilitating meetings, public speaking, letter-writing, organizing events, etc.

Phase V: Employment Preparation Time and Money Management Benefits Counseling Ethics and Office Culture Volunteerism Consumer-providers in the mental health system: creating your support system Resume preparation Job Search skills

SPIRIT 2003: Ready for Job Fair!

Phase VI: Internship Job Fair Community Outreach Create a variety of placement options Required weekly support seminar 10 – 20 hours per week at partnering program Partnering programs provide site supervision Joint Supervision Monthly Stipend

Consumer-Provider Knowledge Public MH System Mental Health Approaches Self-Help Wellness and Recovery PsychoSocial Rehabilitation Empowerment MH Resources (local, state)

Consumer-Provider Skills Peer Support Engagement: Active Listening Group Facilitation Charting/Notes Resume/Interview Skills Observation Communication Conflict Resolution

Consumer-Provider Practices Boundaries Ethics/Confidentiality Dependability Engaged Mutual Support Self-Care Attitude of Respect

Peer Training Programs Contact Information Sharon Kuehn (925) 957-5143 sharonkuehn@sbcglobal.net Katrina Killian (510) 393-1605 bbestnow@aol.com Wing Tse (415) 255-3672 wing.h.tse@sfdph.org