Organisational Development and Global Support in our Region EUROPEAN SCOUT REGION

Organisational Development Some background New focus area during last triennium Task was to create an awareness We: – Created a definition and a simple model / picture – Assembled a reference library – Implemented the Global Support idea from the World level – Ran information workshops – Engaged in support activities with NSOs/NSAs Awareness has been created, demand is growing 2

Organisational Development Definition Organisational development (OD) is a planned effort to make an organisation more effective and sustainable by involving the people of the organisation in a change process which is based upon a strategic vision that evolves with society and focuses on the Mission of Scouting 3

Scout Values & Mission Evaluate & Review Revise & Modify The Organisational Development Model - Supporting a Strategic Approach Strategic Planning Process Create VisionSituation AnalysisDecide StrategyDesign OrganizationStrategic Plan Plan Do Review Action Plans Project Management (throughout) Change Management (throughout) Governance & Decision Making Financial Management & Planning Quality in Scouting Openness & Learning Managing Leaders of Change Communication Strategy & Plan (from start to end)

Organisational Development Reference Library development/organisational-development-libary/ development/organisational-development-libary/ Contains links to relevant publications from Scouting Guiding & elsewhere Good source of reference material for us and for NSOs/NSAs Assembled & shared during last triennium 5

Organisational Development Regional Scout Plan : Objectives Improve structures & relevant processes to support effective delivery of Scouting Continue to contribute to and benefit from Global Support by providing consultancy Continue to innovate in how we make better use of our internal communications in NSOs/NSAs and across the Region Ensure that better opportunities for leadership and management training are provided and improved, both for volunteers and professionals in Scouting Shape an effective partnership with the WAGGGS Europe Region that contributes to the achievement of strategic results for both NSOs and the Region 6

Organisational Development Regional Scout Plan Objective1 Improve structures & relevant processes to support effective delivery of Scouting Action (AC) 1.1 S upport NSOs/NSAs in getting priorities based on their needs AC 1.2 Support Strategic planning of NSOs/NSAs AC 1.3 Develop, deliver & evaluate org development workshops – Monitor situation in NSOs/NSAs re. Organisational Development via Needs & Strengths - Global Assessment Tool – Provide guidance & support – Support for priority setting, Strategic planning, Strategy to Action by responding to Global Support requests – Monitor impact of our work Global Support effectiveness monitoring – OD workshops / information sessions Utilise existing event & channels as appropriate 7

Organisational Development Regional Scout Plan Objective 2 Continue to contribute to and benefit from Global Support by providing consultancy AC 2.1 Finalisation of Global assesement tool AC 2.2 Promote Global Support AC 2.3 Evaluation and sharing of Global support provided 8

Organisational Development Regional Scout Plan Objective 3 Continue to innovate in how we make better use of our internal communications in NSOs/NSAs and across the Region AC 3.1 Global Support Database / Software management AC 3.2 Management of the consultancy pool – Create, populate & manage Global Support Database – Manage support pool 9

Organisational Development Regional Scout Plan Objective 4 Ensure that better opportunities for leadership and management training are provided and improved, both for volunteers and professionals in Scouting AC 4.1 Same as Objective – Ensure existing events deliver effective management training – Respond to specific Global Support requests which give rise to L&M training – Check with Educational Methods Core Group for overlap / synergy 10

Organisational Development Regional Scout Plan Objective 5 Shape an effective partnership with the WAGGGS Europe Region that contributes to the achievement of strategic results for both NSOs and the Region AC 5.1 Ensure better collaboration between WAGGS and WOSM at European level AC 5.2 Make use of opportunities as they arise to intensify collaboration on a range of topics – Support ESC by acting as a “sounding board” - April

Organisational Development Regional Scout Plan Playing our part – Advise the European Scout Committee (ES)C re. OD & support Project Groups in our area of competence – Monitor our performance (KPIs & Global Support effectiveness monitoring) – Implementing the GS system in our Region 12

Organisational Development Focus areas Deliver Global Support re. OD - ALLAC 1.1, 1.2 Workshops / information sessionsAC 1.3 Global Assessment Tool - collecting & analysingAC 2.1 Promote Global Support - via existing events & channels AC 2.2 Global Support Effectiveness MonitoringAC 2.3 Evaluate & share Global Support (Best Practise)AC 2.3 Coordinate use of Global Support Tool (ESR) & DeliveryAC 3.1 Create, populate & manage Global Support DatabaseAC 3.1 Manage support poolAC 3.2 Leadership & management training - Directly & via eventsAC 4.1 Monitor our performance - KPIs & Support effectiveness 13

Organisational Development Working Methods Meetings - for a purpose Conference calls - regular Regional events - as appropriate and Alfresco as repository Buddy System Delivering on our commitments Managing our work and asking for help Letting others know when we will be away/unavailable Holding on to a sense of fun 14

Organisational Development Identifying needs An NSO/NSA may (1) request support. A support request may be addressed to the regional office, to the Committee Contact or to members of the relevant Project Group / Core Group directly. Secondly, (2) the Region can identify a support need on the basis of a questionnaire (today based on the Needs & Strengths Analysis, very soon on the GSAT), arising problem situation, or analysis of the development needs, typically following a contact with the NSO/NSA. 15

Organisational Development Multiple ways of support Consultancy can be used to address: – Specific one-off needs (e.g. need for a particular visit or event support) – A long-term need (programmatic approach). This will require multiple contacts over time, working along a timeline – Multi-country situations. 16