Oracle Release 12 Update: Order Management Kevin DeMartelaere Oracle Principal Solutions Consultant January 17th, 2008

R12 Agenda R12 Benefits: Oracle eBusiness Suite R12 Order Management: New Features R12 Order Management: Integration Points / New Features Advanced Pricing Configurator Information Portal Receivables Sales & Service Contracts Install Base

R12 What’s New: All EBS Applications User Interface Multi Organization Access Control Centralized Tax Engine Centralized Payment Engine Customer and Supplier now 1 Schema Process and Discrete Inventory now 1 Schema Subledger Accounting XML Published Documents Personalization

New User Interface Experience Project “Swan” New Color, Icons and 3-D Appearance Consistent with other Product Lines Reduced Pop-ups and Duplicate Screens Improved Fonts Increased Personalization Capabilities Improved look and feel for portal, login screens Customizable login screen to proceed to any page after login (e.g., skip the portal page)

New Look ‘Login’

New Look ‘Forms’

New Forms ‘Replacements’

New Designs ‘html’

R12 Global Financial Management Single Global Database Shared Service Center Org 3 Org 2 Org 1 Examples: Payables, Purchasing, Collections, HR Drive Shared Services with R12 Financial Management Initiatives Increase the efficiency of shared services and single database operations with streamlined processing, reporting, and access across operating units

R12 Global Financial Mgmt: Multi-Org Access Increase the efficiency of shared services and single database operations with streamlined ACCESS, processing, and reporting across operating units Single Responsibility Holland Legal Entity Denmark Belgium Operating Unit Perform multiple tasks across operating units (OUs) without changing responsibilities Define and manage OUs from a central location View and manage customers across OUs Enter and pay invoices across OUs Receive goods across any OU Negotiate with suppliers for your enterprise, not just your OU For Example:

Subledger Transaction R12 Global Financial Mgmt Subledger Acctg Increase the efficiency of shared services and single database operations with streamlined access, PROCESSING, and reporting across operating units Ensure both corporate visibility and local compliance by automatically creating accounting for all legal entities Simplify inter-account reconciliation for key business flows such as procure-to-pay or order-to-cash Streamline reporting and inquiries by leveraging a common and consistent data model across all subledger applications Ledger B French GAAP/IAS Plan Comptable French Calendar EUR Ledger A US GAAP US COA US Calendar USD Subledger Transaction Dr Cr Single subledger transaction (e.g. invoice, payment) can create multiple accounting entries

R12 XML… for All Business Documents 11 11

R12 Order Mgmt / Shipping Execution New Features Multi-Organization Access Control Enhanced Inventory Reservations (Acceptable Quality, Fair Share, POs, Work Orders, Other Supply) Customer Acceptance, Deferred Revenue and Costing Order Information Portal Enhancement Order Field Credit Card Security Code and Encryption Mass Scheduling Background Program Scheduling ATO Items without BOM (Outsource Mfg) Workflow Resubmission Exception Enhancement Customer Credit Check across Operating Units Enhanced Header Attribute Cascading Centralized eTax & Payment Engine Miscellaneous Shipments for Legacy Systems Telco Payment Due w/Order & Billing / Recurring Charges Support Process Inventory Convergence

R12 OM Order Information Portal A way for customer to let you know they’ve ‘accepted’ the goods and services you have sold them. A way to defer invoicing and/or revenue recognition until the customer accepts Determine when Acceptance is required View/update Acceptance attributes on order line Record Acceptance/Rejection (from Header or Line) View Acceptance details on order line Defer Invoicing/Revenue Recognition Supports multiple item types – Standard, Service, ATO / PTO Model, Kit

Order Management EBS Integration Incentive Compensation Advanced Pricing eTax, Payment Engines Order Management Credit Check Pick, Pack & Ship Track & Deliver Invoice, Memo ATP / GTP Schedule Con- figure Price, Margin Workflow iStore Advanced Planning Quoting, Sales Contracts Purchasing, Receiving TeleSales Bills of Material, Configurator Field Service, Depot Repair MFG/WIP Project Mfg Install Base, TeleService Receivables, Credit Mgmt Service Contracts Warehouse Mgmt Transportation Trade Management Demantra Inventory, Costing Front Office Activity Back Office Activity

Order Management EBS Integration Incentive Compensation Advanced Pricing eTax, Payment Engines Bookings Rules,Lists,Agmts Global Rates Cart2Order & Track Demand2Promise iStore Order Management Credit Check Pick, Pack & Ship Track & Deliver Invoice, Memo ATP / GTP Schedule Con- figure Price, Margin Workflow Advanced Planning Quote2Order/Ts&Cs Drop Ship, RMA Rcv Quoting, Sales Contracts Purchasing, Receiving Quote,Order,Inquiry ATO/PTO, Rules TeleSales Bills of Material, Configurator RMAs,Charges,Orders Work Order Project Order Field Service, Depot Repair MFG/WIP Project Mfg History,Order,Charge Invoice,Credits,Expr Install Base, TeleService Receivables, Credit Mgmt Warranty,Ext Service Pick,Back2Back,Rate Service Contracts Warehouse Mgmt Transportation Accrual,Rebate,Disti Shipment History O.H.,,Margin,COGS Trade Management Demantra Inventory, Costing Front Office Activity Back Office Activity

R12 Product Configurator New Features Pain Point R12 Provides Benefit Extensible Product Data attributes disconnected from Configurator development PLM User-Defined Attributes Import PLM Attributes can be utilized in Configurator Leverages customers’ investments in both products No way to copy Models between instances Model Migration Improved Configurator instance management flexibility Reduced manual maintenance and time-to-market Cumbersome custom UI development Java Server Pages (JSP) Tag Library Increased UI creation flexibility Adherence to look-and-feel guidelines Allowance for 3rd-party UI development tools

R12 Advanced Pricing New Features MOAC for Pricing Security Continuous Price Breaks Example: The first break (0-100) means greater than 0 but less than or equal to 100. A quantity of 100 is eligible for the first price break range (0-100), but a quantity of 100.1 would be eligible for the second price break range (100-200). Price Books Support TCA Party Hierarchy Support Hierarchical Product Categories

MOAC

Introduced 11.5.9

Introduced 11.5.9

Introduced 11.5.9

R12 Advanced Pricing New Features Price Books Price books and delta price books Fast and accurate communication of pricing to customer/partner/supplier Multiple request and publishing options to meet varied business needs Reduces cost and complexity custom reporting Multi-currency price lists supported for Price Book generations PDF output

R12 Advanced Pricing New Features TCA Party & Item Hierarchy Support for the party relationship structure provided by Oracle’s Trading Community Architecture. Party Qualifier based price lists and modifiers Apply not only to the qualifying party but also to all parties below in the party hierarchy Support for flattened and hierarchical item categories (PLM) Users can now define one or multiple functional areas for a given source system Each functional area will have an associated category set that may be hierarchical or flattened

Trading Community Architecture

Trading Community Architecture

Trading Community Architecture

Trading Community Architecture

R12 Receivables New Features Multi-Organization Access Control Centralized eTax & Payment Engine (Encryption) AP/AR Netting (Leverages AP Trade Netting Agreements) Balance Forward Billing Credit Card Chargeback New Customer Master UI Design Line Level Cash Applications Refunds Enhancements (New Activity to Create Negative Receipt that Auto Remittance sends to Payment Engine) Revenue Management Enhancements Contingencies / Deferred Revenue Mgmt RevRec and Cost in Same Period Daily Recognition Split Period Recognition Rules Partial Period Billing Partial Period Revenue Recognition

R12 Sales Contracts New Features Contract Authoring and Collaboration Microsoft Word Synchronization (Word 2003) Contract Policy Deviations iStore integration with Contract Expert Contract Administration & Visibility Sales Contract Workbench Multi-org Access Control (MOAC) Contract Access from Customer 360 view Contract Analytics and Reporting Sales Agreements DBI Contract Clause Analysis

R12 Service Contracts New Features Contract Authoring Enhancements Standard Coverage Mass Update Multi-Org Access Control Publish Contract for Online Acceptance Line Level Cancellation Oracle eTax uptake Contract Renewal Enhancements Renewal Negotiation Lifecycle Management New Defaulting Rules for Renewal Management Administrator Workbench Improvements to Online Renewal Portal UI Enhanced Communication Templates Flexible Approval Rules

R12 Service Contracts New Features Contract Billing and Revenue Enhancements Partial Period Billing (AR) Partial Period Revenue Recognition (AR) Deferred Revenue Management (AR) Credit Card Encryption (Payment Engine) Enhanced Installed Base Integration View Impacted Contracts IB Mass Updates – specify impact to service Terminate Usage when Item Instance terminates New Search and Inquiry Capabilities HTML Contract Search View Service Contract Details in HTML

R12 Install Base New Features Consolidated Asset Tracking Repository Contracts & IB Usability UI Improvements Mass Update & Contract Impact Verification Transfer of Ownership using Order Fulfillment

Thank You