SBC/GOLD 2004 Peter Knott, Germany Section Information Sources for IEEE Volunteers Peter Knott Electronic Communications IEEE Germany Section
SBC/GOLD 2004 Peter Knott, Germany Section Who are my clients? –member database Getting in Touch –mailing lists –web hosting –virtual communities Other Services –IEEE job site –member directory Information Sources for IEEE Volunteers
SBC/GOLD 2004 Peter Knott, Germany Section Member Database („Data Access“) Data Access Old System: SamIEEE –local database –updated monthly (mail) –no longer supported / running out new: IEEE Data Access –web based –updated weekly –optional download / export
SBC/GOLD 2004 Peter Knott, Germany Section Custom Queries Data Access Contact Info –address – Membership –grade –societies –history Profile –education –business
SBC/GOLD 2004 Peter Knott, Germany Section Results Data Access Custom Forms –web forms Download –CSV export –mailing lists User Accounts –save data –query templates
SBC/GOLD 2004 Peter Knott, Germany Section Data Access Summary Records –no age information Changes –join / renew –web account –NO writing access Consistency –5-7% faulty (Germany Section) –6% without address –spelling Data Access
SBC/GOLD 2004 Peter Knott, Germany Section Who are my clients? –member database Getting in Touch –mailing lists –web hosting –virtual communities Other Services –IEEE job site –member directory Information Sources for IEEE Volunteers
SBC/GOLD 2004 Peter Knott, Germany Section Mailing Lists IEEE Hosted (Listserv) –web interface –capacity / speed Subscription –generated from “Data Access” –individual subscriptions Archiving –history stored on server Web Services
SBC/GOLD 2004 Peter Knott, Germany Section Entity Web Hosting Purpose –IEEE related web pages –central information storage IEEE Hosted (ewh.ieee.org) –web space –no active / dynamic content –no database access Web Services
SBC/GOLD 2004 Peter Knott, Germany Section Web Page Issues Appearance –standard template –hierarchic –bi-lingual Administration –multiple editors –minimum effort –CMS based (“TOE”) Web Services
SBC/GOLD 2004 Peter Knott, Germany Section Web Calendar Flexible –different views Administration –multiple editors (officers, chapters, etc.) Search –categories Web Services
SBC/GOLD 2004 Peter Knott, Germany Section Virtual Communities Platform for Volunteer Resources –established 2002 –discussion forum –sections for transient and permanent info “Made by its Members” –highly configurable –all registered users can contribute Audience –large number of contributors required Web Services
SBC/GOLD 2004 Peter Knott, Germany Section VC Example “GOLD” Web Services
SBC/GOLD 2004 Peter Knott, Germany Section Web Services Comparison Required Members Ease of UseVersatilityAdmin. Effort Mailing List LowSimpleLow Low- Medium Web Server LowMediumHigh Medium- High Virtual Community HighComplexMediumHigh Web Services
SBC/GOLD 2004 Peter Knott, Germany Section Who are my clients? –member database Getting in Touch –mailing lists –web hosting –virtual communities Other Services –IEEE job site –member directory Information Sources for IEEE Volunteers
SBC/GOLD 2004 Peter Knott, Germany Section IEEE Job Site Other Services Job Related Database –business, internship, etc. –access for members Problems –world wide??? –acceptance Region 8 Solution
SBC/GOLD 2004 Peter Knott, Germany Section IEEE Member Directory Members contact other Members –access on user level –look for contact information –out of print Security –member authorisation –privacy issues –IEEE work in progress… Alternative –contact middleman (Section, Affinity Group, Branch etc.) Other Services
SBC/GOLD 2004 Peter Knott, Germany Section Who are my clients? Getting in Touch Other Services Conclusions Information Sources for IEEE Volunteers
SBC/GOLD 2004 Peter Knott, Germany Section Conclusions Service Overview –various tools aimed at different purposes –no common solution / appearance –not all suitable / applicable More Info –IEEE homepage ( –Electronic Communications Officer (Section) –contact me