Point Solutions Application Solution Suite Open Integration within mySAP.COM E-Business Platform User Portal E- Sales Call Center Field Service SFA Mobile User Portal SFA Field Service Campaign Mgmt. Market- place SCM Manu- fact. E-Sales Analysis& Planning Pricing Enterprise Solution Deploy Options High RISKLong Term ROI Quick Start

mySAP.com 21 Industry Solutions mySAP Services mySAP Technology Enterprise Portal mySAP Enterprise Portal Exchange mySAP Exchanges HR mySAP HR CRM mySAP CRM PLM mySAP PLM SRM mySAP SRM SCM mySAP SCM BI mySAP BI FIN mySAP Finan- cials ERP SAP R/3 Enterprise mySAP.com and SAP R/3 Enterprise

Process oriented design can measure and achieve end-to-end outcomes, and to avoid functional silo and unnecessary hands-offs. Functions Drive the Business FIN&ACCTFIN&ACCT MANUFACTURINGMANUFACTURING MARKETINGMARKETING 第一階段 Processes Drive the Business FIN&ACCTFIN&ACCT MANUFACTURINGMANUFACTURING MARKETINGMARKETING DEVELOP PRODUCTS/PROCESSES GENERATE DEMAND FULFILL DEMAND MANAGE ENTERPRISE 第三階段 階段性流程導向 (Process Oriented) 設計 Processes Are Acknowledged but Functions Dominate PROGRAM A PROGRAM B PROGRAM C PROGRAM D 第二階段 MARKETINGMARKETING FIN&ACCTFIN&ACCT MANUFACTURINGMANUFACTURING

模組化 整合性 及時性 事件驅動 單次資料輸入 高度使用者衝擊 由多個模組組成, 可依需求導入相關模組 使用者因整合而不覺模組界限, 逐漸減少部 門本位主義 資料輸入即可迅速提供給其他相關使用者 運用參考 由實際營運之作業需求驅動系統處理交易 避免資料重複輸入確保資料正確完整性 因循作業流程整合之設計, 任何使用者之資 料輸入可能影響其他使用者之作業及報表 產出 ABC123 x1 SAP R/3 系統特徵

SAPR/3 客戶端 / 伺服器 ABAP/4開發環境 財會管理 財務控制 資產管理 專案管理 工作流程自動化 產業解決方案 物料管理 人事管理 銷售管理 生產管理 品質管理 工廠維護 Internet/Intranet Multi-national Multi- currency Integrated Real-time Client / Server Architecture 三階式的 主從架構 網路化企業經營環境 整合解決方案 Enterprise Data Model 內建之最佳 管理作業規範 即時性的整合 Industry-Solutions 跨國企業 處理跨國企業, 多重幣別, 多重經營據點 及多重經營據點 之資訊需求 Integrated Turnkey Solutions 產業特有之 解決方案 Open Systems 工業規格的 系統設計 SAP R/3 軟體整合解決方案

Complexity of Integration

Plan Order R.F.QPur. Req. Pur. Order G.RG.R/IR Source List Material Master Vendor Master Info Record Auto. FI/CO MRP/Manual MROSD PP Material Management Process

Requisition Procurement Source determination 1 Requirements determination Goods receipt and Inventory management 8 Payment 3 Vendor selection Purchase Order Order processing 5 Order follow-up 30 Vendor invoice Purchase Order ? Invoice verification 7 核准請購流程 請購單 決定供應商範圍 選擇供應商 核准採購流程 貨物入港通知 入庫及庫存管理 發票驗證 付款 Procurement Process

QM FI vendor 3 Orders / Projects / CC G/L accounts posting Quality inspection Quality inspection Vendor evaluation ( 供應商評估 ) PO History ( 採購歷史資料 ) Information System ( 採購資訊系統 ) Inventory Controlling ( 存貨控制 ) goodsreceipt 收貨資料 Inventory Management

Invoice verification Vendor invoice invoice vendor 3 FI CO CO FI Payment e.g. Orders / Projects /Cost centers G/L accounts / Accounts payable Invoice Invoiceverification Delivery invoice Delivery invoice Preliminary posting Automatic price update Automatic price update Tolerance check ? blocked invoice blocked invoice release of blocked invoice OK ! Periodic Invoice Verification Partial Invoice Verification

財務會計 成本控制 財務會計 成本控制 Ｆ ＩＦ ＩＦ ＩＦ Ｉ CO-PA CO-ＣＣＡ CO-ＰＣＡ PP SM Sales Support Inquiry Quotation Sales Order Contract Financial Accounting / Controlling 詢價 報價 銷售活動 訂單 契約 SIS / EIS ＴＲ MMWM Inventory Management (Warehouse Management) 應收帳款／銷貨 Customer A/R / Sales Cost of Goods Sold / Inventory 銷貨成本／存貨 Billing 庫存管理 ( 倉庫管理 ) 庫存管理 ( 倉庫管理 ) Payment 見積書 注文請書 請求書 Transportation ピッキングリスト 梱包指図 交貨單 開立發票 出貨 Sales and Distribution Process Flow Internet Customer Consumer 業務部門 出貨部門 收款部門 管理部門 倉庫 Delivery Goods Issue 會計

Business Processes in COM Cycle Pre-Sales Activities Sales Order Processing Inventory Sourcing Delivery Billing Payment Invoice

Business Process Summary(SD) M A T E R I A L S M A N A G E M E N T Pre-Sales Sales Order Processing Delivery/ Transportation Billing Customer payment/ Financial Accounting Picking Accounts Receivable Scheduling agreement Inventory Sourcing Contract S A L E S I N F O R M A T I O N S Y S T E M Invoice Order Contact Inquiry Quotation Delivery Goods Issue Account Material Stock Account Shipment

Production Planning Overview CostingCosting InventoryInventoryCapacityCapacity Reporting and Analysis Customer Order Mgmt Customer Forecasting Sales & Oper Planning Manufacturing Execution Order Settlement Production Master Data DemandManagement MPS MPS MRP MRP Procurement

R Complete MRP Overview Convert Planned order Dependent requirements Reservations Purchase requisition Warehouse Production order Planned Ind Requirements Purchase order Schedule lines MRP Sales Orders

Processing a Production Order 1 1 Order request Order creation Availability checks Print order Material staging Order settlement Archive / delete Goods receipt Order release Confirmations Determine WIP Calculate variances Order processing Machine reservation Order header Operations Material components Production resources/ tools Costs Planned Target Actual

Purchasing JIT to line Development Market entry After Sales Services Production planning Order Delivery Customer Support Field Service Supplier Construction Engineer- to-Market Supply- to-Demand Order-to-Delivery Service- to-Customer Need Service Provider Dealer Order change Manual changes: order BOM Configure service product as-engineered as-shipped as-sold as-planned as-maintained as-built Engineering Chang Management

TQM Supply Chain Problem Mgt Enterprise Mgt R&D MES (Production Process) Inspection Data Recording  DPPM Calculation  SPC/ Cpk  Failure Mode Analysis and Action Plan (Pareto and Trend Chart)  Early Warning for Potential Problem Mgt QM in MM (IQC) MM QM in SD Customer Vendor / Supplier FI / CO /HR Supply Chain Mgt SD PLM (Product Life cycle Mgt, such as PDM, Design Spec, ECR/ECN) QM in PP QM Quality Planning (Quality System ISO ) QM Quality Notification ( PDCA Cycle) PP SM  Logistics Value Chain QM Application Architecture

Sales order Materials planning Customer service Production planning Production Delivery Procurement SalesProduction Materials management ServiceShipping Storage Influence of Quality Management QM in the Logistics Supply Chain

QM in Production - 1 (Materials Planning) Sales order Customer service Production planning Production Procurement Production Materials management ServiceShipping Storage Sales Materials planning Consideration of goods receipt inspection duration Release of production resources/tools Delivery QM QM in Production - 1 (Materials Planning)

Sales order Customer service Production planning Production Delivery Procurement Materials management ServiceShipping Storage Inspections during production Statistical process control (SPC) Complaints processing (internal problem notifications) GR from production order Creation of partial lots QM Materials planning SalesProduction QM in Production – 2 (Production Activity Control)

Production planning Sales order Customer service Production Delivery Materials management ServiceShipping 178 Disposition SalesProduction Storage 5 Procurement - Goods receipt inspections - Source inspections - Control of procurement process - Complaints processing - Certificate and QM system - Vendor evaluation Procurement QM in Procurement

Sales order Production planning Production Materials management ServiceShipping 1 7 Materials planning SalesProduction Procurement Storage Customer service Delivery Inspection of delivery Goods issue inspections Quality certificates Customer complaints QM QM in SD – Shipping

Sales order Production planning Fertigung Materials management ServiceShipping 1 Materials planning SalesProduction Procurement Storage Complaints processing Inspections of customer returns QM 8 Delivery Customer service RMA QM in Service - RMA

R/3 Financial Application Various financial modules provide different views of a company’s financial situation and performance and allow different levels of control. CO General Ledger Subledgers TR Treasury Mgmt Overhead Production Profitability Cash Mgmt EC Funds Mgmt Enterprise Controlling Capital Investment and Financing IM FI PS Project System

採購 / 生產 / 銷售理財 銷售運送 預算、成本控管 風險控管 採購 / 退貨 生產製造 法定報表 開票作業 現金管理 利潤分析 資產投資 會計控管 管理性報表 資產會計 專案會計 應收會計 應付會計 產品開發 整體財務運作架構 改善財務作業流程 提昇財務資訊作業品質 創造財務資源運用價值 財務投資 穫利力分析

EC- PCA Profit Center AccountingCO Financial Accounting FI Internal Accounting Cost Accounting Management Accounting Different Valuations Flexibility IAS GAAP GOB Tax audit External Accounting Financial Statements Legal Requirements Controlling FI and CO : External versus Internal Integration of FI & CO

General ledger Treasury Customers Fixed assets Human resources Vendors Data storage Financial asset mgmt. Consolidation External Accounting

Purchase requisition Purchase order Goods receipt Invoice receipt (preliminary posting) GL Re- lease Vendors Cashforecast Payment Cashed checks Logistics Treasury GL Cashforecast Cash manage- manage-ment Electronicbanking Accounting Actual Actual (preli- minary) Purchase commitm. (cost center order)Purchaserequisitioncommitments (cost ctr. ord.) Controlling Overview of AP processes

Overview of AR ProcessesProfit/loss Orderreceiptforecast Orderreceipt Goodsissue Sales/distrib.ControllingAccounting Treasury Invoice Creditreview Creditreview Customers/ general general ledger ledger Dunningnotice Cashforecast Generalledger Cashforecast Cash Position Payment

Maintenance Equipment History Order Reporting Investment control Settlement Simulations Budget / plan AUC Asset Accounting Asset Management  Depreciation  Property values  Insurance policies  Capital investment grants

CO Integration Model

 SAP AG Product Cost Planning Integration Cost Centers Sales quantities Profitability Planning Activity requirements Production costs Activity prices Sales Planning/ Fore- casts $ $ $ $ Sales Information System Sales quantities Product Costing Production SOP Personnel Cost Planning Asset Cost Planning Profit Center Planning Plan-Integrated Orders Material Master 產品成本的計算 製造費用攤銷

Profitability Analysis

SAP Treasury: System Overview TR- CM TR-MRM Forex Derivatives Securities Money Market Loans Reporting Interest exposure Currency exposure Liquidity status TR-TM Financial Accounting US $ DEM Market data Materials Management Sales & Distribution FI MM SD Front Office Back Office Order Contract Processing Position management User authorization R e l e a s e