© Prentice Hall, 2003 Business Communication TodayChapter Planning, Writing, and Completing Oral Presentations

© Prentice Hall, 2003 Business Communication TodayChapter The Three-Step Process Flow of the Message Planning Step 1 Planning Step 1 Writing Step 2 Writing Step 2 Completing Step 3 Completing Step 3 Substance of the Message

© Prentice Hall, 2003 Business Communication TodayChapter Planning the Presentation Determine the Purpose Purpose Analyze the Audience Audience Gather the Information Information Adapt the Message Message

© Prentice Hall, 2003 Business Communication TodayChapter Common Purposes of Business Presentations Inform Motivate Persuade Entertain

© Prentice Hall, 2003 Business Communication TodayChapter Writing Oral Presentations Audience Purpose Organize the Message Organize Compose the Body Compose Create the Introduction Introduction Write the Conclusion Conclusion

© Prentice Hall, 2003 Business Communication TodayChapter Organizing the Message Define the Main Idea Limit the Scope Prepare the Outline Choose the Style AudiencePurpose Audience Message Choose the Approach

© Prentice Hall, 2003 Business Communication TodayChapter Low OralPresentations WrittenReports LowHigh Control High Interaction Developing Oral Presentations

© Prentice Hall, 2003 Business Communication TodayChapter ArouseInterest Preview the Presentation BuildCredibility Creating the Introduction

© Prentice Hall, 2003 Business Communication TodayChapter Limit the Main Points Engage the Audience Connect the Ideas Composing the Message

© Prentice Hall, 2003 Business Communication TodayChapter Restate the Main Points Close the Presentation Describe the Next Steps Writing the Conclusion

© Prentice Hall, 2003 Business Communication TodayChapter Completing the Presentation Evaluate the Message Edit the ContentDevelop Visual Aids

© Prentice Hall, 2003 Business Communication TodayChapter Practicing Your Delivery MemorizingMemorizing ImpromptuSpeakingImpromptuSpeaking ReadingReading Speaking From Notes Speaking Audience Subject Matter

© Prentice Hall, 2003 Business Communication TodayChapter Preparing to Speak Know the Location Consider the Audience Adapt the Content

© Prentice Hall, 2003 Business Communication TodayChapter Building Your Confidence Prepare Extra Material Prepare VisualizeSuccessVisualizeSuccess GetComfortableGetComfortable RehearseRehearse Take a Few Deep Breaths Take a Few Deep Breaths Don’t Panic ThinkPositivelyThinkPositively Be Ready Keep Going

© Prentice Hall, 2003 Business Communication TodayChapter Appearing More Confident Don’t Rush Control Your Posture Vary Facial Expressions Maintain Eye Contact Use Appropriate Gestures Control Your Voice

© Prentice Hall, 2003 Business Communication TodayChapter Answering Questions Focus on the Questioner Questioner MaintainControlMaintainControl MotivateQuestionsMotivateQuestions RespondAppropriatelyRespondAppropriately Survive the Hot Seat Survive the Hot Seat Conclude the Speech Conclude