Home Care Packages and Consumer Directed Care (CDC) Shona McQueen Branch Manager Department of Social Services.

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Presentation transcript:

Home Care Packages and Consumer Directed Care (CDC) Shona McQueen Branch Manager Department of Social Services

Home Care Packages and Consumer Directed Care (CDC) Increased funding for Home Care Packages Programme From 1 July 2015, all Home Care Packages will be offered on a CDC basis.

Defining CDC

CDC is not new CDC was trialled in 2010/11 for two years across 1,000 Home Care Packages. From 1 August 2013 all Home Care Packages allocated to providers have been offered on a Consumer Directed Care basis. Since 1 August 2013 various support mechanisms have been available to the sector to assist with the transition to CDC.

Making CDC work for you CDC provides an opportunity to reconsider the business and delivery processes in light of changing consumer expectations. The way home care providers have arranged their business models for the introduction of CDC will change as their practices mature.

Case Study - CDC in action

Making CDC your business A new way of doing business Culture change and reorientation of service deliver. Training staff to understand the philosophy of CDC. Workforce are skilled in undertaking conversations with consumers that encourages and empowers them. Administrative system that can provide consumers with an individualised budget and monthly income and expenses statement.

Making CDC happen How are we supporting consumers? Booklets, peer education, checklists How are we supporting providers? Workshops, articles, webinars, learning modules and self assessment tools

Key upcoming dates Guide to Aged Care Law Updated by May 2015 DSS Website and FAQs Continuous – May 2015 Evaluation Report of HCPs Considered by Minister in May

Home care today www.homecaretoday.org.au Home Care Today is funded by the Australian Government Department of Social Services. Visit: www.dss.gov.au for more information.

FOR CONSUMERS Peer Education Sessions 435 across Australia in 2014-15 Extended to 2016-17 Book through your local COTA Your Guide to New Choices in Home Care TRANSLATIONS Arabic Chinese Simplified Chinese Traditional Croatian Greek Hindi Italian Polish Russian Serbian Vietnamese Audio and plain text versions also available soon - Resources and checklists on website

FOR PROVIDERS Organisational self-assessment for readiness to implement CDC Learning modules for advisers/case managers Financial aspects of CDC package and webinars Investigation of legal issues in CDC implementation Changes readiness workshops (2014) – DVD and summary of outputs available Information, diversity and other resources, videos Consumer engagement and co-production Staff capability framework in development Further webinars planned – marketing, goal setting

RESOURCES AVAILABLE ON THE WEBSITE www.homecaretoday.org.au Register for the newsletter on the Contact Us page to receive regular updates Email: homecaretoday@cota.org.au

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