Welcome to eDrink a powerful tool to enhance the bar experience Group 8 Chau Le Dustin Preisler Ali Memarsadeghi Luan Nguyen

Presentation Overview Problem and Solution Representative Tasks Design Evolution Demonstration UI Description Future Possibilities

– Wants: spend time socializing with friends have a few drinks – Doesn’t Want: stress of moving through the crowd wasted time waiting in the line wasted time getting the bartenders attention Ordering drinks from bartenders in a crowded bar is both time consuming and stressful The Problems For The Patron:

– Wants: serve drinks efficiently maximize profits increase customer satisfaction – Doesn’t Want: clustering of patrons in bar line inefficient use of bartenders time taking orders Crowded bars serve drinks less efficiently to their Patrons The Problems For The Bar:

Our Solution: eDrink Touch screen kiosk based application BarCard swiping allows you to track order throughout bar Order queue place holder, allows you to order while in line Kiosk based automated ordering system

Our Solution: eDrink For Patron: – eliminates lines – eliminates order urgency – eliminates wait – allows more time for socializing – provides better order control For Bar: – increases order capacity – easy menu modification – gets rid of need for order taking – allows bartender to focus on making drinks Bridges the gap between the Patron’s needs and the Bar’s desires

Medium Task: Cancel An Item Hard Task: Order A Custom Drink Easy Task: Order A Beer Representative Tasks most basic task expect of system first steps in using program order screen functionality requires specific cancel choice most advanced task requires choosing specific options

Design Evolution: Lo-Fi User Needs Not Met – wait line vs wait time confusing to users – not easy enough to cancel a single item – required to stay at table Changes Implemented – decided on wait line # – implemented a cancel button for each item – discussed possible ways to allow for mobility Lo-Fi PrototypeHi-Fi Prototype

Design Evolution: Hi-Fi User Needs Not Met – confusing wording for paging through menu Changes Implemented – used arrows to page Hi-Fi PrototypeFinal Implementation

Design Evolution : Hi-Fi User Needs Not Met – too easy to cancel entire order Changes Implemented – created a confirmation popup for cancel too Hi-Fi PrototypeFinal Implementation

Design Evolution : Hi-Fi User Needs Not Met – NO HELP!!!! Changes Implemented – added help button on every screen Hi-Fi PrototypeFinal Implementation Help?

Design Evolution : Hi-Fi User Needs Not Met – still required to stay at table – can’t divide the check on an order Changes Implemented – for mobility and check division use BarCard card swiped to place, check, or cancel order at any kiosk in the establishment Hi-Fi PrototypeFinal Implementation

Demonstration

Final Implementation What Does It Do? eDrink allows you to place orders from anywhere in the bar eDrink allows you to check your order status eDrink allows you to modify or cancel your order at anytime before it is physically served

Final Implementation How Does It Work? eDrink uses touch screen kiosks like the clio placed throughout the bar to allow Patrons to place orders on a central order queue eDrink’s hardware back end would consist of a server with an order database and a few screen terminals behind the bar eDrink is written in Java and is therefore usable on many platforms

Final Implementation What Is Missing? eDrink’s hardware back end is unimplemented eDrink’s swipe feature is Wizard of OZ’ed

Future Possibilies eDrink’s could gather statistics for bar’s about what is being ordered daily eDrink’s swipe feature could include some form of ID checking and billing

Questions