HOME AFFAIRS PORTFOLIO COMMITTEE PRESENTATION ON ZIMBABWEAN SPECIAL DISPENSATION PERMIT (“ZSP”) HOME AFFAIRS PORTFOLIO COMMITTEE DATE: 04/11/2014

CONTENTS Purpose Recap of key Statistical Data of 2010 Dispensation(DZP) Background to ZSP High level ZSP Process Overview ZSP Application Process Centres for ZSP Application Online Application Progress 2

PURPOSE The purpose of this presentation is to provide PORTFOLIO COMMITTEE with a report on the Zimbabwean Special Dispensation Permit (ZSP)

RESULTS OF THE DZP – ALL KINDS OF INITIAL APPLICATIONS

RESULTS OF THE DZP – PERMITS ISSUED & CLOSED – 30/09/2012

FORGO OF ASYLUM AND REFUGEE CLAIMS

FRAUDULENT SA DOCUMENTS SURRENDERED

POSITIVE CRIMINAL REPORTS – 6 211

BACKGROUND TO ZSP On 12 August 2014, the Minister of Home Affairs announced the new Zimbabwean Special Dispensation Permit (“ZSP”) The old Dispensation for Zimbabwe Project (“DZP”) will officially close on 31 December 2014. The expiry date of all “DZP” permits which expire before 31 December 2014 is delayed until 31 December 2014 The expiry date of “DZP” permits which expire after 31 December 2014 is being brought forward to 31 December 2014 “DZP” permit-holders who wish to remain in South Africa can reapply for the “ZSP” The requirements for “ZSP” are a) valid Zimbabwean passport, b) proof of employment / c) proof of business registration / d) proof of registration from the learning institution The “ZSP” will be valid from 1st January 2015 until 31 December 2017 Zimbabwean nationals traveling on expired “DZP” permits will not be declared undesirable or be arrested after 31 December 2014 A service provider (VFS) has been appointed at no cost to the Department. The handling fee of the application is R870 and is payable upon application to VFS

ZSP PROCESS OVERVIEW Home Affairs Server VFS Electronic application Applies online, submits supporting documents, takes fingerprints, pays VFS Electronic application HANIS Applicant Fingerprints to HANIS to clean the NPR VFS sends finger prints to AFISWITCH Application Form with Supporting Documents Application & supporting documents (VFS), criminal record check results (AFIS, adjudicates Home Affairs Server AFISWITCH Criminal Record Checks PERMITTING Visa Adjudication System Negative Fingerprints Report Positive Fingerprints Report Criminal Record Checked with SAPS by AFISWITCH Fingerprints transmitted to the Asylum System Approval, issue visa, send to VFS ASM NIIS SAPS (Criminal Record Checks) INSPECTORATE Case Management System Rejection – issue a rejection letter to VFS Check asylum applicants, remove them from the database Trace & Deport Awaiting trialists (liaise with SAPS)

KEY HIGHLIGHTS OF THE VFS SERVICE ZSP program caters to 294 511 (242 731 approved and 51 780 rejected) Zimbabweans who had applied for DZP in 2010 through DHA Provided a website for applicants to complete their online application form between 1st October 2014 and 31st December 2014 Established and managing 10 facilitation centers in all nine provinces of the Republic of South Africa to aid applicants to submit their application and biometrics between 1st November 2014 till 30 April 2015 Fee payments via Cash Deposit at Standard Bank branch OR Credit or Debit Card at the center Host a dedicated website : http://www.vfsglobal.com/zsp/southafrica A dedicated Contact Center started from 1st October 2014 : +27 (0) 87 825 0675 Working hours:- 08:00 AM – 05:00 PM Monday to Saturday A dedicated email id : - Info.zsp@vfshelpline.com for applicants to raise queries

High Level Process Visit VFS Global website www.vfsglobal.com Complete Online Application Form At home Contact the Call Centre for appointment scheduling Visa Application Centre (VAC) Security check Frisking Screening of baggage Submission of physical application and supporting documents Biometrics Scanning of application Permit Pass back over the counter Data storage & transfer Documents returned to VAC in sealed envelopes DHA Documents sent to DHA

Applicant fills the ZSP application form Online STEP 1:- The Applicant visits the Online VAF tab and clicks on “Click Here” highlighted in colored box. Applicant is directed to the Applicant Validation page.

Applicant fills the ZSP application form Online STEP 2: - Applicant updates the details in the Applicant validation page. If the applicant data matches with ZSP database provided by DHA the applicant is allowed to fill the ZSP Application form. If the applicant data does not match, applicant is asked to contact the call center.

Applicant fills the ZSP application form Online STEP: 3 Applicant fills the application form and clicks on Continue. The Form is submitted and a Unique Reference Number (URN) is generated A confirmation page is displayed to the applicant informing that the form has been filled successfully and next steps are mentioned to book an appointment. STEP 4 Applicant Print the Online form and calls the call center for appointment scheduling

What to bring to the Visa Application Centre Duly completed online form. Handwritten forms will not be accepted by Department of Home Affairs. Applicants are requested to get original documents for verification while submitting certified photocopies Original passport Copies of passport and previous visas/Permits Original Bank payment / Electronic Fund Transfer receipt for each applicant Appointment Letter Acknowledgement Passport valid for no less than 90 calendar days after expiry of the intended visit. A passport copy is required while submitting the application. ZSP PERMIT CATEGORY APPLYING FOR REQUIREMENTS Work Sworn affidavit from employer Own Business Business Registration Document Study Institution of Learning Admission Letter

VFS PROGRESS – ZSP CENTRES

APPLICATIONS RECEIVED AND BOOKINGS FOR INTERVIEWS DATES VAF Count Appointment Count 01-Oct-14 2263 397 02-Oct-14 2021 1023 03-Oct-14 2720 848 04-Oct-14 1783 412 05-Oct-14 1781 06-Oct-14 5963 1063 07-Oct-14 2386 912 08-Oct-14 7515 1464 09-Oct- 14 8214 1620 10-Oct-14 8046 2953 11-Oct-14 5586 2564 12-Oct-14 4121 13-Oct-14 10161 3568 14-Oct-14 9579 3916 15-Oct-14 7150 4286 TOTAL 79 289 25 026

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