Using GIS and Technology to improve Distribution Planning & Efficiency Rushdi A. Hamid Business Development Manager - Daleelteq

Presentation Overview 1.About Daleelteq 2.The Distribution Efficiency Cycle 3.GIS & Technology Solutions  GIS Datasets  Route Management & Optimisation  Vehicle Tracking & Fleet Management  In Vehicle Navigation (Sat Nav)  Route Compliance  Electronic Proof of Delivery (ePOD) 4.Summary

About Daleelteq Jeddah Khartoum Bamako Tunis Riyadh Dammam Rawalpindi Addis Ababa Dar El Salaam Algeria Since 1996, Daleelteq has established itself as a technology pioneer in the development, creation and maintenance of high quality Data Sets & Technology Solutions for the Middle East and North and East Africa. From 2006 Daleelteq Sudan has been the Authorized Reseller for ESRI NEA for all ESRI products and services in Sudan

What we do Business Process Management Business Process Improvement ERP Implementation Document Management Systems Technology Risk Management Business Process Management Business Process Improvement ERP Implementation Document Management Systems Technology Risk Management GIS Consultancy GIS Datasets (MAPS) Paper Maps Satellite Imagery Global Positioning Systems (GPS) Fleet & Distribution Management Technologies GIS Consultancy GIS Datasets (MAPS) Paper Maps Satellite Imagery Global Positioning Systems (GPS) Fleet & Distribution Management Technologies Business Technology Services Geographic Information Systems GIS

GIS Datasets

“……when the Sun comes up you better start running!”

FMCG – Fleet size reduction of 26%, US$ 3.5 Million savings in year 1, 1100% return on investment in first year. 13% improvement in customer service levels, 20% reduction in inventory Dairy – 21% reduction in cost per case delivered, service level improvement from 92% to 98%, 17% reduction on cost per km travelled. Cold Chain – Reduced operating fleet by 23%, provided real-time temperature monitoring on multi-temp (chilled and frozen) distribution vehicles. Rail –Optimized support infrastructure for rail company, reducing warehouses by 50%, vehicles by 25% and people by 25%. US$7.58 Million per annum savings Gases – Reduced cost-per-cylinder by 17% through reductions in vehicle running costs (6%) and improved utilization. Gases – reduced accidents on fleet by over 50%, driver abuse events reduced by 35%, increased route compliance by 42% Typical Implementation Outcomes

The Distribution Efficiency Cycle Plan Execute Plan Plan vs. Actual Reporting and Action Feedback in- efficiencies

GIS Datasets What is Geographic Information Systems? GIS is a Database with a Map on top Or, A Map with a Database underneath

Datasets for Distribution Efficiency Distribution efficiency planning can be greatly improved through the use of accurate, reliable, navigable and regularly updated quality maps.

Datasets in action

Plan Execute Plan Plan vs. Actual Reporting and Action Feedback in- efficiencies Route Planning & Optimisation

Route Planning & Optimisation Software Reduce operating costs by: Managing your whole fleet centrally. Decreasing time wastage and overtime charges Enhancing fleet capacity utilization Minimizing distance traveled, stop duration, and fuel usage Reducing fleet size necessary to service orders Reducing Numbers of routes for same outcomes. Enhance customer service and retention by: Facilitating the ability to meet delivery performance goals Improving on-time performance rates Offering more accurate arrival and departure times

Delivery/Sales and/or Pickup order Customer requirements Truck Data Road data and travel constraints Product Characteristics Accurate least cost route based on a real road network Typical Saving (15 – 25%) Cost data and analysis Full-color commercial map display of routes High level overview

Capabilities Route Planning & Optimisation Capability STRATEGIC Territory Balancing (Customer, Sales, Depot, etc) Customer Depot Assignment and best depot location Service Day Assignment s (Balance work load through nominated delivery days) Master Route Optimisation Sales Calling Cycle What If Analysis (Channelised distribution, introduction of new product, etc) Fleet Mix Exercise (Defining ideal fleet size and mix of vehicles) OPERATIONAL Master Route Planning Dynamic Route Planning (Daily/Weekly)

Daily Planning Components One can enter specific rules and parameters in the system and software will work within these parameters, typically; Driver breaks - maximum number, length Multi day routes - setting maximum length of multi day trips Split orders - too big for one truck Maximum distance per route Maximum number of stops on a route Maximum time per route Rush-hour factors - road speed degradation during peak periods

Territory Strategy

Sub Territory by day of week

Actual Routes vs. Optimised Routes

The improvement in Territory Planning helps: Maximize the productivity of delivery, sales, and merchandising personnel Balance territory assignments, workloads and earnings potential for each selected area. Decrease drive time, route length and fuel consumption Improve number of daily deliveries and delivery volume Minimise vehicle wear and tear Increase customer satisfaction by greatly improved reliability on deliveries

Plan Execute Plan Plan vs. Actual Reporting and Action Feedback in- efficiencies Vehicle Tracking & Fleet Management

In-vehicle hardware communicates with reporting server Global Positioning System (GPS) for vehicle location Wireless Communications (GSM) Full Fleet Management Reporting Vehicle Tracking Systems

Fleet Management Capabilities Driver management & control ● Driver ID ●No-go Zones ●Time profile ●Exception management ●Driver scoring ●Abuse management ●Driver Debrief Vehicle Management ● Speed. ●RPM ●Free-wheeling ●Excessive Idling ● Harsh Braking & Acceleration Resource Utilisation ● Time Utilisation ● Inside working hours vs. outside working hours ● Service Notification Temperature & Cargo Door ● Excessive Temperature ●Cargo Door open & close ● Temp vs. Cargo Door Open Accident Management ● Real time alert ● Direct download from OBC ●Google Earth investigation Mileage & Fuel Management ●Distance travel ●Trip detail ●Fuel import ●Consumption reports ●Excessive Idle monitoring

1.Effective management of vehicles in a fleet is best achieved through the monitoring of exceptions across a fleet. 2.Software allows the users to view a fleet from a high level and then drill down on vehicles that are performing poorly rather than those that are doing well. 3.Vehicle management can be done either using the mapping section or with reports. Fleet Management Features & Reports

Active tracking

Vehicle Trip Analysis

Driver rating profiles

Driver rating reports

Vehicle Utilisation

Vehicle Security Alerts

Accident Management

In Vehicle Navigation Devices “Sat Nav” units installed inside delivery vehicles can assist drivers by directing them to each of their desired locations across a whole route Unit enables the drivers to know exactly where they are at all times even if they are new to the route Ensures no outlets are missed at any time. Can receive new route co-ordinates to deliver to unplanned locations Enables any driver to complete any route by following the Sat Nav directions

Route Compliance Plan Execute Plan Plan vs. Actual Reporting and Action Feedback in- efficiencies

Route Compliance Routing & Scheduling Vehicle Tracking & Fleet Management Route Compliance Real time visibility of route execution Management Dashboard with drill down Improved depot departure and turn around. Improved customer turn around times Automated driver debrief (Plan vs. Actual) Geo-coding of customer KPI Reporting

Management Dashboard

Route Status Reporting Red is actual route Blue is planned route Automated Route Alerts Route Status – red is late, blue on time, orange early

Electronic Proof of Delivery 1.ePOD is a Powerful Delivery Management Solution which fully automates: Final Delivery Operation Billing Operation Customer Service Reporting 2.ePOD is scalable for use by small business owners through to large distribution companies 3.ePOD links delivery and order information to a driver based PDA Device that communicates using secure real time GPRS Mobile Data. 4.Device comes with a scanner, camera and phone and an optional mobile printer can be added to provide customers with a printed receipt 5.ePOD comes with a suite of Management Reporting Software to provide comprehensive reporting

Electronic Proof of Delivery (ePOD)

Summary A whole suite of technology solutions exists to support the Distribution Supply Chain Scalable to all sizes of organisation from small businesses through to large corporations Fully compatible with virtually all ERP Software Solutions where installed. Daleelteq’s professional support and advice from initial enquiry through to full installation training and product support locally.

Thank You. Any Questions?