Ganguly & Associates July, 2003

Ganguly & Associates We add value to your business, practically 2 Ganguly & Associates Agenda  About Us  Service Offerings  Approach  Financial Services Credentials  Our Clients  The Team

Ganguly & Associates We add value to your business, practically 3 Ganguly & Associates About Us  Ganguly & Associates was established in 1996 as a specialised consultancy.  We focus on the development of:  eBusiness Strategies  development of Growth Strategies (primarily for Technology Companies)  Strategies and practical implementation frameworks for Government and financial services clients  Telecommunication strategies and program implementation  Channel development  Project and Venture set up  In some cases, we also manage the implementation and roll out to the marketplace We add value to your business, practically

Ganguly & Associates We add value to your business, practically 4 Ganguly & Associates Service Offerings - eBusiness  Clients embarking on eBusiness Strategies and implementation projects have many questions to answer before getting started:  eBusiness strategy – revenue, cost savings, processes, compliance, competition  What is the purpose of the online initiative, target markets and benefit delivery to them  How will the application be used  How will Customer Service queries be handled  What are the operational issues, and what service levels do I require  What about security, transactions, collaboration  What technology  We work in stages with our clients  The first stage is concept and strategy development.  The second stage involves detailed implementation planning, including business cases, vendor evaluation and project set up.  Management of the project implementation is the third stage

Ganguly & Associates We add value to your business, practically 5 Ganguly & Associates Service Offerings – Growth Strategy  We have a robust and proven approach, utilising a mix of tools and expertise which provides management with the means to:  Quickly mobilise and focus internal resources on the issues at hand, build effective strategies to address them and develop a working model to carry activity through to resolution  Base this intervention on the experience of the principals and, as required, a virtual extended team  Focus on customer value and market differentiation, through products, channels and strategic alliances

Ganguly & Associates We add value to your business, practically 6 Ganguly & Associates Service Offerings - Telecommunications  Our goal is to help develop the strategy, and then scope and deliver projects successfully  Focus on Business Benefits  Extensive experience in the Telecommunications industry  Independence  Skills and Methodologies  Experience and personal attention  Associates & Networks

Ganguly & Associates We add value to your business, practically 7 Ganguly & Associates Our Approach  By believing that a trusted partner should add value to your business practically, we are able to add value to your organisation through a combination of:  Strategic vision: with experience in key markets around the world and an understanding of world best practice  Identifying business requirements: through the ability to clearly define business needs and stakeholder benefits through a collaborative approach  A strong project management and implementation focus  Extensive networks  Understanding key technologies  We have strong quality focus with internal quality and review processes in place  We have been placed on a number of Government panels at both the Commonwealth and Victorian State Governments, and carry significant Professional Indemnity and Product Liability insurance to protect our clients’ interests

Ganguly & Associates We add value to your business, practically 8 Ganguly & Associates Financial Services Credentials  Team Members with significant strategic, operational, delivery experience that is highly regarded  Kevin – Senior Strategy, CIO and implementation roles in ANZ, building societies and vendors  Mouli – Significant strategy, eBusiness, ventures, senior stakeholder, delivery assignments  A strong strategy project management and implementation focus – Payments, Smart Cards, Security, eTransformation, eProcurement, Multi-channel delivery, Internet banking, CRM, Core systems and new generation back ends  Extensive networks of trust  Clients – ANZ, NAB, ADB, and in the past Commonwealth, Westpac, banking initiatives in the US etc.

Ganguly & Associates We add value to your business, practically 9 Ganguly & Associates Our Clients

Ganguly & Associates We add value to your business, practically 10 Ganguly & Associates The Team  At Ganguly & Associates, we work using a concept of virtual teams, where the best of breed resources are pulled together both from your organisation and ours A senior professional from Ganguly & Associates with more than 20 years global experience manages the assignment. The principal resources within Ganguly & Associates bring a rich experience of working successfully across all aspects of eBusiness, and in developing growth strategies for technology businesses. They have experience in key industries such as Government, Telecommunications and Financial Services Members of our virtual team are seasoned professionals with more than 15 years experience themselves. This enables us to take a practical, solution orientated approach

Ganguly & Associates We add value to your business, practically 11 Ganguly & Associates Our Principals Mouli Ganguly One of Australia’s leading eBusiness and Broadband professionals. Mouli understands a wide range of eCommerce and B2B technologies. His unique ability is in translating the benefits of technology to deliver business benefits for clients through effective strategies and framework, which he translates into execution using a program management approach. Kevin Hanvey Has a long history of strategic consulting and project management to a range of clients and is an acknowledged leader in eBusiness. He has provided consulting advice to many of Australia and New Zealand’s largest corporate organisations, across a range of industries, including Financial Services, Telecommunications, Travel & Tourism, and Retail.

Ganguly & Associates We add value to your business, practically 12 Ganguly & Associates Virtual Team experience  We have over 10 experienced professionals on our Virtual team covering a wide range of disciplines, including:  Strategic Planning  Program/Project Management  Business Analysis  Business Process Reviews  Technical Architecture  Marketing & Communications  Creative Design  Financial Modelling & Analysis  Our virtual team members are based in Melbourne and Sydney, with associates in Singapore, China and the US.

Ganguly & Associates We add value to your business, practically 13 Ganguly & Associates How can we add value to your business practically? Visit us on the web at: For more information us at: