Staff Sparks I: Adolescent Centered Environments Adolescent Champion Project

Who Are Adolescent Champions? The Adolescent Champion (AC) team consists of a provider, health center manager(s), and staff who serve as agents of change within the health center environment to optimize the care provided to adolescent patients.

The Adolescent Champion Teen Advisory Council (TAC TAC) Teens Speak about their Experiences with Healthcare: “Keep me in the loop” – 1 minute audio/video clip What can the consequences be when teens don’t feel comfortable with their healthcare experience?

The Adolescent Champion Teen Advisory Council (TAC TAC) Teens Speak about their Experiences with Healthcare: “Keep me in the loop” – 1 minute audio/video clip What can the consequences be when teens don’t feel comfortable with their healthcare experience?

Human Bingo – Teen Years

Image courtesy of Halton.ca

Three out of four deaths among teens are caused by risk behaviors. Distracted driving Suicide Alcohol and other drug use Sexually Transmitted Infections/HIV No seat belt/ No helmet use No seat belt/ No helmet use

Adolescent Champion Project 12 primary care sites in Southeast Michigan Adolescent Centered Environment (ACE) quarterly assessment Risk Screening Staff Sparks: 1.Adolescent Centered Environments 2.Confidentiality and Minor Consent: Laws 3.Confidentiality and Minor Consent: Challenges & Strategies 4.Cultural Responsiveness 5.Adolescent Centered Care

Adolescent Friendliness Survey: Focus Areas 1. Accurately discusses and applies confidentiality /consent laws with all adolescent patients. 2. Provides and/or supports fair treatment and equal opportunity for ALL adolescent patients. 3. Listens to and objectively considers what adolescent patients have to say. 4. Accommodates needs of individual adolescent patients (tardiness, scheduling, bringing a friend along, etc.) 5. Uses positive body language and an approachable, warm tone in communicating with adolescents. 6. Displays a positive attitude about making institutional and personal change. 7. Patiently helps adolescents navigate referrals and any other systems that may be challenging. 8. Avoids using medical jargon when communicating with adolescents. 9. Uses sensitivity and maintains neutral language and body language with adolescents, withholding judgment related to sensitive subjects, such as sexual health, substance use, interpersonal violence, gender and personal expression, and mental health.

Adolescent Friendliness Survey: Focus Areas 1. Accurately discusses and applies confidentiality /consent laws with all adolescent patients. 2. Provides and/or supports fair treatment and equal opportunity for ALL adolescent patients. 3. Listens to and objectively considers what adolescent patients have to say. 4. Accommodates needs of individual adolescent patients (tardiness, scheduling, bringing a friend along, etc.) 5. Uses positive body language and an approachable, warm tone in communicating with adolescents. 6. Displays a positive attitude about making institutional and personal change. 7. Patiently helps adolescents navigate referrals and any other systems that may be challenging. 8. Avoids using medical jargon when communicating with adolescents. 9. Uses sensitivity and maintains neutral language and body language with adolescents, withholding judgment related to sensitive subjects, such as sexual health, substance use, interpersonal violence, gender and personal expression, and mental health.