Training, Education and Transformation 2014 / 2016

Introduction This section of our business plan details the projects that the Training, Education and Transformation team will be working on. This team includes both our consultants, Tony d’ Almeida and Philip Wyllie, Dave Walls, Sue Wood and the H.R. Executives from the regions. It also includes a number of staff from member company's and representatives from our accredited training providers.

Background information to the TETA Projects As you are aware the TETA changed its policy late last year in respect of the administration of Discretionary Grants. We were asked whether we would be prepared to be the custodians and administer these disbursements,failing which there was a high probability that these funds would be reallocated either to another Chamber or, to the National Treasury and the F&C industry would no longer receive any DG funding.

Background Information Continued Based on this “ultimatum” we accepted the role of administrator with the TETA on the 2013 Discretionary Grants. The administration fee of 7.5% retained for the Discretionary Grants became an issue with some members. This was communicated and made clear to members and the impact that this will have on the funds they receive. Members will get the DG funding less the 7.5% - this is a fixed percentage provided in the TETA policy.

Learnership Model Development of a successful Learnership Model by one of our medium size members Have agreed to share their Learnership processes with other members

Project # 1 Project Detail: TETA Discretionary Grant Project TETA 13 Required End Result / Benefits : Increase in F&C Chamber disbursements that are distributed timeously to members and that are accurately accounted for. Targeted Completion Date: October 2014 Responsibility for this project: D. Logan, T d’ Almeida, D. Walls, H. Watson, R. Naidoo, and the appointed project SDF.

Project # 2 Project Detail: TETA Flagship Cross Border Project Required End Result / Benefits : Increase in skilled F&C industry personnel Targeted Completion Date: January 2016 Responsibility for this project: D.Logan, T d’ Almeida, P. Wyllie, D. Walls, R. Naidoo, TETA CEO, and appointed project SDF.

Project # 3 Project Detail: Establish and Deliver SAAFF Training Courses Required End Result / Benefits : Training courses that provide industry specific training to the staff of SAAFF members. Training offered will include: a tailor - made Incoterms Course and updates on the SARS Modernisation programme. Targeted Completion Date: First training courses to start May 2014 Responsibility for this project: Tony d’ Almeida, Philip Wyllie.

Project # 4 Project Detail: Establishment of an Independent Professional Body for Customs Brokers and Freight Forwarders Required End Result / Benefits : Establishment of a recognised C&F industry professional body. Targeted Completion Date: September 2014 Responsibility for this project: T. d’Almeida, D. Walls and H. Watson.

Project # 5 Project Detail: Marketing and encouraging staff of qualifying members to enter the 2014 / 2015 FIATA YIFFA competition Required End Result / Benefits : Increase in industry knowledge by employees Targeted Completion Date: October 2014 Responsibility for this project: D. Logan, T. d’ Almeida, P. Wyllie, and regional secretariats.

Project # 6 Project Detail: Deliver approved FIATA Diploma training to students via our accredited training providers Required End Result / Benefits : Better trained industry staff Targeted Completion Date: November 2014 and ongoing Responsibility for this project: D. Logan, T. d’ Almeida, P. Wyllie, accredited training providers and regional Executives.

Project # 7 Project Detail: Development of a revised C&F BBBEE Scorecard Required End Result / Benefits : A C&F specific BBBEE Scorecard that is approved by the DOT and the DTi. Targeted Completion Date: March 2015 Responsibility for this project: T. d’ Almeida, D. Walls, H. Watson and the regional executives.