` Direct Fit Applications The Right Part the 1st Time Knowledgeable Customer Service Staff Online Support

Partnering with DEC 2Page - Welcome to Diversified Environmental Catalysts, Incorporated (DECI) DEC was established in 1977 under the Parent Company named Lori Products, Incorporated (LPI)In 1984, DEC was established as a dba under the parent LPI. In 2010, DEC was incorporated and is now the Parent of LPI. BackForwardEnd Show

3Page - DEC is the largest manufacturer of direct fit catalytic converters for the automotive aftermarket industry providing both foreign and domestic applications. The headquarters of DEC is in Van Nuys, California where we have 45,000 square feet of manufacturing and R&D facilities. Primarily DEC runs one shift, and can flex to two shifts upon volume requirements. DEC has in excess of 3000 parts, of which our catalogue actively shows approximately 2000 parts, and fits in excess of 55,000 applications. In addition, we have approximately 2000 parts that are un-cataloged samples, waiting for a request to bring them into full production. DEC‘s strongest area of concentration is in the foreign applications, and we have by far more Direct Fit Applications than any of our competitors. We can provide to you our complete AAIA file in any format for your review. BackForwardEnd Show Who is DEC

4Page - Please find attached your special pricing sheet. This price is net, and freight depends on quantity ordered. BackForwardEnd Show Pricing… (attached file)

5Page - DEC has the following rebate program which will become effective after the first year volume is determined. The rebate is from the first dollar purchased on an annual basis, and is in the form of a credit memo. The minimum annual dollar volume to qualify begins at $150, BackForwardEnd Show Rebate Program 150k - 250k > 2% 250k - 350k > 3% 350k - 500k > 4% 500k - 750k > 5% 750k or higher > 6%

6Page - DEC is the first in the industry to offer TSB’s as well as helpful Technician info on our website for direct catalog access. Along with looking up application information, if there is a problem that we know about we have listed many quick fixes and will point you in the right direction. We update our online catalog weekly and we can provide you with application information in any format you need. (AAIA, Legacy, Excel, Activant and more) If you can’t find it please give us a call 888-OBD-2-CAT. Our customer service and tech guys are available from 8am EST to 5:30pm PST. BackForwardEnd Show Catalog

7Page - DEC has specialized in direct fit foreign applications since the formation of the company. We carry the largest part mix of foreign direct fit applications in the industry. We have added over 500 Direct Fit Application’s in the domestic side of the business, and we are adding as many as 10 new parts per week in both foreign and domestic, which are almost 100 applications per week added to our catalog. This is why our online catalogue has the most up to date information, but if there are any part numbers you cannot find on our catalog, please call in to ask, as we may be working on it in our new product priority list. DEC strong points are: 1.we can effectively and efficiently handle a special order program 2.we offer a private label program, if required 3.our shipping policy is freight pre-paid ground for orders of 3 or more shipped to any single location, but we can ship one piece at a time as well, and … 4.24 hour delivery service, if in inventory. In the event we do not have a part you need, we can also make a new catalytic converter from any OE sample, and ship it out, usually within 24 hours, as our prototype program is second to none. BackForwardEnd Show Competitive Differentiation

8Page - RGA process - On line RGA form. and simply supply all required information for DEC to process the RGA. Warranty Policy – Please find attached. Also online Warranty Card form: Restocking Policy – Liberal 15% restocking fee, always waived with an offsetting order. BackForwardEnd Show Return Policy… (attached file)

9Page - DEC has a variety of payment terms available. The standard terms are: net 30, or 1%, 10 days, net 30. BackForwardEnd Show Payment Terms Available

10Page - DEC has a technical support hot line that is active during normal business hours in the USA. It is: OBD-2 CAT or We will get the caller to the correct level of support immediately. Since we realize the value of expedience, we employ ASE certified mechanics who are completely familiar with electronic control and systems, and there will always be someone available to answer your question. DEC can conduct technical service training seminars either in webinar format, or if appropriate for you, on-site training, for any of our customers, and in addition, we can provide technical marketing information for the trainings. Our website offers both, factory released, technical service bulletins from the vehicle manufacturer (TSBs), and our own, coveted Tech-Notes, in which we’ve applied the practical knowledge our people have experienced personally, or tips we’ve picked up working with our partners in the field, people like you. These offerings are very important, and should be presented to the mechanic before installation of any new catalytic converter. All of this, at no cost to you, online. BackForwardEnd Show Technical Support

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