1. Your Coast –to-Coast Converter Connection
Customer Service
Your Coast –to-Coast Converter Connection
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2. Most Complete Line Of EPA and C.A.R.B. Compliant Direct Fit
Catalytic Converters
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3. The DEC Process
DEC Specializes in Direct Fit applications.
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4. Customer Service Office
Orders come in and are entered into OPIS, DEC’s proprietary Operations, Production & Information System
The order is Quality Checked
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5. or it will make it’s way into our live production.
DEC Shipping Department
Once Approved The Sales Order is either pulled from stock and shipped immediately
or it will make it’s way into our live production.
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6. Bending Department First things first. We Cut… Bend… & Prep the tubing
All Jobs are issued
by OPIS according to individual employee skill level.
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7. “Pre-Bent” all the remaining components are loaded onto a cart
Welding Prep
After the pipes are
“Pre-Bent” all the remaining components are loaded onto a cart
and staged for a
welder.
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8. Welding A welder is issued a job.
He is assigned a jig and fixture including a yellow sample and all components
necessary to complete
the job.
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9. The jig and fixture
Parts Made in fixture
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10. Welder Each part is jig and quality checked
by the welder after completion.
Every weld is wire brushed
and double checked.
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11. Quality Control
Every part goes through quality control 3 times before eventually making it to the final QC checkpoint.
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12. Even this PIN HOLE can cause a Check Engine Light
to come on.
This is a hole the size of welding wire, found by our QC department.
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13. Why Direct Fit?
DEC is one of the largest manufacturers of direct fit catalytic converters in the automotive aftermarket industry, providing both import and domestic coverage.
DEC is headquartered in Van Nuys, California where we have 45,000 square feet of manufacturing and R&D facilities. Primarily DEC runs two shifts, and can flex to three shifts upon volume requirements.
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14. DEC has more than 3,500 SKUs, providing fitment for over 51,000 applications.
In addition, we maintain a constant supply of OEM samples that are un-cataloged, waiting for a request to bring them into full production. DEC‘s strongest area of concentration has been in import applications but our domestic line has grown to become 27% of our business. We have by far, more Direct Fit Applications than any of our competitors.
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15. DEC only builds direct fit catalytic converters
DEC only builds direct fit catalytic converters. Many of our competitors build “semi-direct” fit converters where cutting and welding is necessary.
This misses the mark in our opinion. If the OEM part is built with a resonator, the replacement assembly must include that resonator as the OEM replacement would. (see the example to follow)
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17. DEC is all about education and customer support
DEC is all about education and customer support. We were the first in the industry to offer TSB’s as well as helpful technician info on our website for direct catalog access.
Along with application lookup information, when there is a known problem with a particular vehicle, we have listed many quick fixes and will point you in the right direction through factory TSBs and DEC’s own TechNotes.
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20. Our prototype program is second to none.
DEC’s strong points :
Able to effectively and efficiently handle a special order program
Private label program, if required
Shipping policy is freight pre-paid ground for orders of 3 or more pieces shipped to any single location, but we can ship one piece at a time as well, and we offer free overnight freight to stocking distributors.
24 hour delivery service.
In the event we do not have a part you need, we can also make a new catalytic converter from any OE sample, and ship it out, usually within 48 hours.
Our prototype program is second to none.
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22. End
THANK YOU!
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