Training by Kaori & Hisashi

 The art of saying “NO”  The ability to communicate one's own thoughts, opinions and wishes in a clear, direct and non-aggressive way

 Passive  Allowing someone else’s rights to overshadow one’s own  Easily forced into thinking like someone else  Difficult to express opinions and ideas  Put the tutees needs before one’s self

 A passive tutor…  May feel hurt, anxious, or even angry  May not get the most out of a session, because he or she compromise too much with wishes of tutee  May cause inability to communicate needed information effectively

 Aggressive  No regard for the rights of others  May give threats (verbal or physical)  Viewing oneself as superior  Refusing to listen to the thoughts and opinions of others

 An aggressive tutor  May cause a conflict between the tutee and themselves  May say things that they do not mean  May make an uncomfortable situation and make tutee a silent type of person  May not take the tutee’s learning style into account or other unique needs

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 Being able to express oneself without violating the rights of others  In other words you are putting yourself in the leadership position without abusing your role or neglecting your responsibilities

 To be able to refuse requests from students when necessary  To avoid being overwhelmed by the demands of others  Keep in mind your responsibilities as tutors, before the needs of your tutees

 Be honest without trying to make the other person feel guilty or responsible  Begin statements with “I” rather than “you”  Listen actively  Share opinions about some trouble in order to solve the problem together  Learn from bad experiences to handle things differently the next time

 Eye contact  Upright posture  Relax the shoulders and face  Breath normally  Try to maintain a steady tone of voice during conversation

 Make pairs, think of and write down the situations where the assertiveness is extremely needed as a skill!!!

 CRLA, ITPC, samples Level 3: Chapter 16, “ASSERTIVENESS”  LLC, Training by Manager Junko Tsukayama “Assertiveness”, January 2011