1. Managing The Classroom (Being a good Communicator) Pertemuan 13 Matakuliah: E1122 - Psikologi Pendidikan Tahun: 2007

2. Bina Nusantara Speaking with the class and students In speaking with your class and students, one of the most important things to keep in mind is to clearly communicate information Clarity in speaking is essential to good teaching

3. Bina Nusantara You and I messages You messages, undersirable messages in which speakers appear to judge people and place them in a defensive I messages, desirable messages that reflect the speaker’s true feelings better than judgement ‘you’ messages

4. Bina Nusantara ‘You’ communication does not always literally include the word you. ‘You’ messages bog down conversation with judgement of the other person ‘You’ implied when someone says, ‘that was a really stupid thing to say’, or ‘stay out of my life’ ‘I’ messages reflect the speaker’s true feelings better than judgement ‘you’ statements ‘I’ messages help to move the conversation in a more constructive direction by expressing your feeling without judging the other person ‘I’ implied when someone says, ‘I’m angry that this has gotten so negative’ or ‘I don’t like it when promises get broken ’

5. Bina Nusantara Some good strategies for speaking clearly with your class include: Using grammar correctly Selecting vocabulary that is understable and appropriate for the level of your students Applying strategies to improve students ability to understand what you are saying, such as emphasizing key words, rephrasing, or monitoring students comprehension Speaking at an appropriate pace, neither too rapidly nor too slowly Being precise in your communication and avoiding being vague Using good planning and logical thinking skills as underpinnings of speaking clearly with your class

6. Bina Nusantara How people deal with conflict: Aggressive style run roughshod over others. They demand, are abrasive, and act in hostile ways. Aggressive individuals are often insensitive to others rights and feelings Manipulative style try to get what they want by making people feel guilty or sorry for them. Rather than take responsibility for meeting their own needs, they play the role or the victim or the martyr to get people to do things for them

7. Bina Nusantara Passive style are non assertive and submissive. They let others run roughshod over them. Passive individuals don’t express their feelings and don’t let others know what they want Assertive style express their feelings, ask for what they want, and say ‘no’ to things they don’t want. When people act assertively, they act in their own best interests. They stand up for their legitimate rights and express their views openly

8. Bina Nusantara Barries to effective verbal communication Criticizing. Harsh, negative evaluation of another person generally reduce communication Name-calling and labelling. These are ways of putting down the other person. Students engage in a lot of name-calling and labelling. Advising. Advising is talking down to others while giving them a solution, to a problem Ordering. Commanding another person to do what you want is often not effective because it creates resistance Threatenin. Threats are intended to control the other person by verbal force Moralizing. This means preaching to the other person about what he or she should do. Moralize increases students guilt and anxiety

9. Bina Nusantara Guidelines for delivering a speech : Connect with the students. Talk directly to the audience State your purpose. Keep this focus throughout the talk Effectively deliver the speech. Use eye contact, supportive gestures, and effective voice control Follow appropiate conventions. This includes using correct grammar Effectively organize the speech. Include an introduction, main body, and Include evidence that supports and develops your ideas Use media effectively

10. Bina Nusantara Listening skills Effectively managing your classroom will be easier if you and your students have good listening skills. Listening is a critical skill for making and keeping relationships If you are a good listener, students, parents, other teachers, and administrators will be drawn to you Active listening means giving full attention to the speaker. Focusing on both the intellectual and the emotional content of the message

11. Bina Nusantara Nonverbal Communication Facial expressions and eye communication. People’s faces disclose emotions and telegraph what really matters to them. A smile, a frown, a puzzled look all communicate Touch, can be a powerful form of communication. Touch especially can be used when consoling someone who has undergone a stressful of unfortune experience

12. Bina Nusantara Space, each of us has a personal that at times we don’t want others to invade Silence, in our fast-paced, modern culture we often act as if there is something wrong with anyone who remains silent for more than a second or two after something is said to them