PROJECT SUCCESS THROUGH FACILITATED PARTNERING: UNLEASHING THE POWER OF COOPERATION & TEAMWORK

Features of our Process Teambuilding Alignment of roles and responsibilities Help each other succeed Establish effective communication Use time as a precious resource Utilize an experienced third party facilitator Collaborative: –Definition of success –Commitment to success –Development of a “Charter” See next slide for an example of a charter developed in a “Partnering Workshop” with another vital U.S. Government customer (reference is available)

Benefits of our Process The power of a committed team The customer is involved throughout Facilitates an effective requirements process Effective, trustful communication Cost, budget, and schedule realism Expedited decision-making and progress Issues are discovered and resolved early Expectations and roles are clarified People are empowered People support one another’s efforts Collaborative problem solving Innovative solutions

ISSUE RESOLUTION LADDER

Rules of Issue Elevation 1. Resolve problems at the lowest level 2. If necessary, elevate problems quickly and simultaneously 3. No jumping levels of authority 4. Do not ignore the problem 5. Make only decisions with which you are comfortable, elevate the rest

SEVEN PRINCIPLES OF PARTNERING 1. Selflessly Contribute 2. Align Everyone 3. Use Time as a Precious Resource 4. Help The Other Party Succeed 5. Communicate Every Which Way, and Often 6. Synergize Brainpower & Energy 7. Celebrate Often & Well

BENEFITS OF PARTNERING (1 of 2) REDUCED LITIGATION EXPOSURE FEWER COST OVERRUNS BETTER QUALITY PRODUCTS EXPEDITED DECISION-MAKING MAY EXPEDITE PROJECT SWIFT PROBLEM RESOLUTION SUPPORT OF EACH OTHER LOWER ADMINISTRATIVE COSTS

BENEFITS OF PARTNERING (2 of 2) INCREASED INNOVATION FEWER DELAYS AND DISPUTES GREATER FINANCIAL SUCCESS REDUCED “CYCLE TIME” ISSUES ARE FOUND EARLY ESCALATION IS AN EASY OPTION

PARTNERING KEYS CommitmentCommitment of All Stakeholders CharterUnambiguous Charter BehaveBehave According to Charter HelpHelp Others Succeed Elevation ProcessProblem Elevation Process Follow-upPeriodic Follow-up Sessions PatiencePatience With Human Nature

PERIODIC EVALUATION –USE THE EVALUATION FORMS –PUBLISH THE RESULTS –DO SOMETHING REGULAR FOLLOW-UP SESSIONS –FACILITATED –RENEWING –DATA GATHERED –PROBLEM SOLVING 4. FOLLOW-UP

5. CELEBRATION Recognition Simple Rewards Letters that Say “Thank You” Names in Articles Team Cash Awards Picnics Pizza Meetings Etc…. Be Creative