ENGAGING MILLENNIALS : SEPARATING FACT FROM FICTION Monthly Webinar Series February 24, 2015

2 Topic Agenda ItemTime (min) Introduction2 Who are the Millennials? Some (too) Common Generalizations 5 Myth or Fact? What the TalentMap Research Says. 10 A Conversation with Millennials15 Implications for Engaging Millennials5 Norm Baillie-David SVP Engagement - TalentMap Monica Helgoth VP Engagement - Western Region Agenda

3 15 years in business 7,000+ employee engagement surveys since inception 1,000,000+ employees surveyed 500+ employee engagement surveys annually Only 1 Focus TalentMap by the Numbers

4 Sample Clients & Benchmark Award ProgramsTechnology & EngineeringNot-for-Profit & Association Financial Services Health Sciences Other

The Millennials and Some (too) Common Generalisations

 “The generation cohort after Generation X” – Wikipedia  Born early 1980s through late 1990s  Key socio-demographic/economic influences: Born shortly after 80s recession, witnessed 90s recession, part of dot.com crash Grew up with computers and Internet Earliest adopters of social media “A medal for everyone” Who are the Millennials? 6

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 Tech savvy  High expectations: “they expect to be in the corner office in 18 months”  Don’t respect hierarchy  Need high amounts of feedback and recognition  Need work/life balance – not willing to “pay their dues”  Disloyal: Ready to jump at first opportunity Some Common Generalisations (heard amongst TalentMap clients) 8

Myth or Fact? TalentMap Research: 96,312 respondents 28,238 aged <35 Last 5 years 95% in Canada 9

Millennials who Agree/Strongly Agree 29% More Millennials are looking for or thinking of accepting a job with another employer 10 Aged 35+ who Agree/Strongly Agree 21% F A C T!

Millennials Feel they have too Much Work 11 Millennials who Agree/Strongly Agree (Amount of work required is about right) 65% Aged 35+ who Agree/Strongly Agree 61% M Y T H

Fewer Millennials have Confidence in Senior Leadership 12 Millennials who Agree/Strongly Agree (have trust and confidence in senior leadership’s ability) 68% Aged 35+ who Agree/Strongly Agree 62% M Y T H

Fewer Millennials find their work Challenging 13 Millennials who Agree/Strongly Agree (My work is challenging) 65% Aged 35+ who Agree/Strongly Agree 77% F A C T!

Fewer Millennials are “Engaged” Employees 14 Millennials 70% Aged % M Y T H

 Millennials are just as engaged as everyone else!  They trust and respect senior leadership equally and “buy- in” to the vision  They are equally satisfied with performance feedback  The major difference between Millennials and the rest of us: CHALLENGING WORK AND MAXIMIZING THEIR POTENTIAL! The Facts don’t Lie! 15

A CONVERSATION WITH MILLENNIALS 16 Lauren Perron Mahendar Rawat Lisel Douglas

1. What are your expectations from an employer? 17

What do you think HR departments are doing right? And wrong? (with respect to engaging the Millennials generation ) 18

How can organizations keep you engaged, especially if there are few opportunities for promotion? 19

Implications for Engaging Millennials 20

 Challenge them. Let them have impact and make a difference. All the research says they want to make a contribution.  Seek their input.  Provide lots of opportunities to collaborate  Best: Involve them in decision-making. If not: Tell them why decisions are being made.  Like working with any other “culture” – Avoid stereotypes. Talk to them. Treat them as individuals.  Engage them like anyone else. So, how do we Engage Millennials? 21

EventFormatTopicDate TalentMap WebinarLive Webinar Online Org vs Work Engagement In the Not-for-Profit Sector Mar 3 rd 12:00pm EST TalentMap WebinarLive Webinar Online Employee Engagement: Maintaining Momentum – Part 1 Mar 26 th 12:00pm EDT 2015 HRIA Annual Conference EdmontonGetting Employees to Own Engagement April 23/15 Conference Board “Engagement 2015” Calgary NEW Research: 10 Years On – What Do We Really Know? May 25 th Upcoming TalentMap Learning Sessions

THANK YOU! QUESTIONS AND DISCUSSION 23 Monica Helgoth VP Engagement – TalentMap West , x515 Norm Baillie-David SVP Engagement , x504