Vodacom Hosted Exchange

What is Hosted Exchange? A Business-Class Messaging solution and collaboration service designed to help your business communicate securely, efficiently and effectively 2

Hosted Exchange Video

Why Hosted Exchange over Dedicated Exchange Dedicated Exchange Capex is costly: Benefit from economies of scale with Vodacom Hosted Exchange. Core Hosted Exchange infrastructure is managed by Vodacom: No specialised IT staff are required. Ease of deployment and management: Vodacom’s self service portal enables companies to easily manage their messaging requirements and add new users, or delete existing users, from anywhere instantly. Optimize your investment for future growth: Choosing Hosted Exchange ensures that users benefit from the latest technology without incurring any additional upgrade costs. Value adds Like content filtering & BES integration for example, offer a better value proposition and offer a more comprehensive end to end solution. 4

Who is Hosted Exchange right for? For organisations who need the collaborative features of Microsoft Exchange Customers with Data Sovereignty requirements. Collaboration for multiple branches or mobile employees. Businesses lacking in-house IT resources. Customers with from 10 to Users. Customers who need to upgrade their Exchange implementation. 5

Hosted Exchange Features Productivity & Professionalism Enterprise class internal and external messaging at a lower cost Business domain Functionality Task management Journal entry management Contact list management Deleted item recovery – managed by the customer with 14 day retention period Lowered Administration & Support overhead VB Self Service Portal - Online portal to add/delete, provision all services - available to resellers and customers Advanced Support Call Centre Migration service available Mobility Access , voice mail, individual and shared calendars, and contacts from virtually anywhere, anytime using your desktop or laptop, a browser window from any Internet- connected computer, or even a mobile device. OWA provides an experience similar to Outlook, but in a browser and is great for use from anywhere where there is an Internet connection available Physical Security Biometric access to Vodacom’s Data Centre Access controlled server vaults Security - Comprehensive protection from spam, viruses and phishing attacks Anti-Spam – Iron Port Anti-Virus - Forefront for Exchange Content Filtering – Mail Marshal 6

Hosted Exchange Features Archiving Reduce compliance risk: archiving incorporates features designed to help companies comply with regulatory requirements (e.g. version control, message archival and retrieval, message non- repudiation and disaster recovery) Backups Microsoft System Centre Data Protection manager (SCDPM) 2010 Daily, weekly and monthly backups Ability to restore individual mailboxes Business Continuity Fully redundant servers (mirroring, clustering) 99.9% Service Uptime Disaster Recovery Monitoring Microsoft System Centre Operations Manager (SCOM) VB Network Operations Centre has full view of server and application health Optional Content Filtering (Mail Marshal) Archiving Hosted SharePoint Hosted Blackberry (BES) for your whole company Hosted CRM (Full MS Dynamics CRM 4.0) Hosted Lync 7

Standard with an outlook licence Shared calendars, tasks, contacts and ActiveSync Shared calendars, tasks, contacts and ActiveSync Basic for the cost conscious customer Hosted Exchange Editions 8 Typical User Multi-device messaging & collaboration tools for workers who do need an Outlook License Typical User Multi-device messaging & collaboration tools for workers who do need an Outlook License Typical User Multi-device messaging & collaboration tools for workers who don’t need an Outlook License Typical User Multi-device messaging & collaboration tools for workers who don’t need an Outlook License Typical User Temporary staff, Desk- less workers Typical User Temporary staff, Desk- less workers STANDARD PLUS STANDARD BASIC

Standard with an outlook licence Shared calendars, tasks, contacts and ActiveSync Shared calendars, tasks, contacts and ActiveSync Basic for the cost conscious customer Hosted Exchange Mailbox Sizes & Pricing 9 Mailbox size From 100 MB – 2 GB R40 p/m Mailbox size From 100 MB – 2 GB R40 p/m STANDARD PLUS STANDARD BASIC Mailbox size From 100 MB – 4 GB R90 p/m Mailbox size From 100 MB – 4 GB R90 p/m Mailbox size From 100 MB – 4 GB R120 p/m Mailbox size From 100 MB – 4 GB R120 p/m BES Sync R 45 BES Sync R 45 Setup Fee – per 100 users R 2280 Setup Fee – per 100 users R 2280

Compliance Archiving Compliance Archiving Filter Content Filtering Filter Content Filtering Hosted SharePoint Collaboration Hosted SharePoint Collaboration Hosted Blackberry Mobility Hosted Blackberry Mobility Additional Options 10 Archiving R 57 p/m No Limit Archiving R 57 p/m No Limit Mail Marshal R 12 p/m Mail Marshal R 12 p/m Central Document Repository R 40 per user p/m Central Document Repository R 40 per user p/m Blackberry R 45 p/m Blackberry R 45 p/m Keep a copy of every sent or received! Keep unwanted out of your mailbox Collaborate Further Access Hosted Exchange on the move!

Mobility 11 On a Windows Mobile Over VPN On your roaming laptop With a BlackBerry Mobile Over the internet

12 Hosted Exchange Value Proposition Cost No expensive software investment. No hardware investment. Allows you the flexibility to purchase licences for required number of employees so you don’t waste money on unused licences. Control IT Administrator portal for self provisioning, customer can set their own IT policies. Management of distribution groups. Productivity Team productivity is increased by providing shared calendars that display the availability of co-workers when scheduling meetings. Increased accessibility to information: Hosted Exchange provides access anytime and anywhere. Assurance The Hosted Exchange Solution is housed in large purpose-built data centres with backup power, air conditioning and Internet connections. Image Avoid brand confusion by maintaining only one public-facing corporate domain. Revenue Increase your own company revenue by adopting a SaaS model, where you pay for only the licences you use

Why Vodacom? Zero up-front investment with a hosted platform. Enterprise-class infrastructure and security. Guaranteed backup and recovery. Expert IT resources – no in-house skills required. 13 Why do we beat the competition? Feature Set Comprehensive Web Based Self Provisioning Portal Operated by a Microsoft Certified Partner Market Relative Pricing

Case Study BMW 5000 Users 96 Branches Migration from Lotus Notes Existing Mail unstable Deployed in under 45 Days ! 14 Busy drafting

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