CHECKING IN AT THE DENTIST

VOCABULARY 1)Appointment- To meet someone at a particular time and place. 2)Dental history-A Teeth history of a person. 3)Cavities-A hole area in a tooth caused by germs. 4)Prescribe-Advising someone on something. 5)Prescription-A prescribed note medicine given by a physician. NOTE: THE ABOVE MENTIONED WORDS ARE USUALLY USED IN A DENTAL HOSPITAL.MAKE THE KID READ THE ABOVE VOCABULARY WITH ITS MEANING FOR BETTER ANDERSTANDING AND USAGE.

SITUATION1 The dialogue takes place at a dental clinic called The Children’s Dental Clinic. A patient called Olivia has already booked an appointment with the doctor named Charles. Now she comes to the clinic for a check up. Consider yourself as the receptionist and your trainer as the patient (Olivia)and build a conversation. NOTE: MAKE THE KID TO UNDERSTAND THE SITUATION TO BUILD CONVERSATIONS.

CHECKING IN AT THE DENTIST IN THE RECEPTION 1)Welcome the patient and ask her need. 2)Now the patient Olivia says that she has already booked an appointment with the doctor Charles through phone. 3)Ask the patient at what time was the appointment given. 4)The appointment was given at 5 p.m., but the patient has arrived at 4.45p.m. NOTE: MAKE THE KID TO BUILD CONVERSATION WITH THE ABOVE MENTIONED CLUES.

CHECKING IN AT THE DENTIST IN THE RECEPTION 5)Ask whether the patient has come anytime before to meet the doctor. 6)If yes! Ask her for the file to be shown to the doctor. 7)If No! Ask the purpose of her visit(dental history of the patient).Make a note of the complaint to be shown to the doctor. NOTE: MAKE THE KID TO BUILD CONVERSATION WITH THE ABOVE MENTIONED CLUES.

CHECKING IN AT THE DENTIST IN THE RECEPTION 8)Give a token card to the patient stating that once the number is announced she should go inside the doctors room. 9)Inform the patient that the doctor has not yet arrived. 10)Ask the patient to be seated. 11)Give her some magazines to pass sometime till the doctor comes. NOTE: MAKE THE KID TO BUILD CONVERSATION WITH THE ABOVE MENTIONED CLUES.

SITUATION2 Now the Doctor has arrived. Ask the patient to wait till her roll number is called out. When her number is called out guide her to the doctors room. Now the Doctor Charles asks Olivia what her complain is. Consider yourself as the Doctor Charles and build a conversation with your trainer who is considered to be patient. NOTE: MAKE THE KID TO UNDERSTAND THE SITUATION TO BUILD CONVERSATIONS.

CHECKING IN AT THE DENTIST IN THE DOCTORS ROOM 1)Ask the patient the problem. 2)Read the complaint of the patient Given by the receptionist. 3)The patient says that she suffers from tooth ache. 4)Advice the patient to sit in the chair to undergo check up. NOTE: MAKE THE KID TO BUILD CONVERSATION WITH THE ABOVE MENTIONED CLUES.

CHECKING IN AT THE DENTIST IN THE DOCTORS ROOM 5)Inform the patient that she has Got 3 cavities in her teeth. 6)Prescribe her to brush her teeth twice a day .Once in the morning and Other in the night. 7)Give the patient another appointment to do filling in the Caveated teeth. 8)Advice the patient not to have anything hot or cold. NOTE: MAKE THE KID TO BUILD CONVERSATION WITH THE ABOVE MENTIONED CLUES.

CHECKING IN AT THE DENTIST IN THE DOCTORS ROOM 9)Hand over the prescription which Contains your (doctors)advices. 10)Re-confirm the appointment Date with the patient. 11)The patient asks for the doctors fee to you. Respond to the patient by stating that she need to pay it in the reception counter. 12)Greet the patient and wish her to get well soon. NOTE: MAKE THE KID TO BUILD CONVERSATION WITH THE ABOVE MENTIONED CLUES.

TRY A CONVERATION WITH YOUR TEACHER NOW CONSIDER YOURSELF AS THE PATIENT AND YOUR TRAINER AS THE RECEPTIONIST AND THE DENTIST. PLAY THE ROLE VICE-VERSA. a)AT THE DENTIST RECEPTION b)IN THE DOCTORS ROOM NOTE:MAKE THE KID TO BUILD CONVERSATIONS WITH YOU WITH THE ABOVE CLUES.