Project Management Workshop for Treasury Professionals Presented to the 2012 Windy City Summit Presented by: Peter J. Biglin, MBA, CTP, PMP President Treasury Management Solutions, Inc. Windy City Summit 6/7/12 1Treasury Management Solutions, Inc.

Project Management Workshop for Treasury Professionals Peter Biglin’s Credentials MBA, CTP, PMP President, Treasury Management Solutions, Inc. Treasury Management, Project Management, Change Management, Strategy & Training - 21Yrs. in Banking: TM, Int’l Banking, Bank Operations - 3 Yrs. in TM/Financial Services: EFTPS - 5 Yrs. President: Information Services Co. -5 Yrs. Treasurer: $1 Billion Insurance & Financial Svc. Co. - Current Faculty: American Management Assoc. Windy City Summit 6/7/12 Treasury Management Solutions, Inc.2

Project Management Workshop for Treasury Professionals Agenda & Learning Objectives What it is Not: A Financial Analysis of Project Mgmnt. Acquire an understanding of Project Mgmnt. Definition of Stakeholder Roles The 5-Key Processes of Project Management “The Golden Triangle” Take This Back to Work & Use It! Windy City Summit 6/7/12 Treasury Management Solutions, Inc. 3

What is a Project? Who present has tackled or is currently invested in a Project? A temporary endeavor regardless of size or scope. It has a starting point and an ending point. What is the need for the project? Why do It? The Project has a Cast – who are they? Windy City Summit 6/7/12 Treasury Management Solutions, Inc.4 What is your definition of a Project?

The Project Cast Stakeholders, Project Sponsor, Project Manager, Project Management Team, Project Team, Experts Who are these People? Are they important? Which role have you been/are you now? Did you like it-Did you understand your role? Did/Will you get accolades for your effort? Windy City Summit 6/7/12 Treasury Management Solutions, Inc.5

What is the Need? Why the need? Statement of Work (SoW) Project Charter: Developed by Sponsor &/or PM to define the Project’s Purpose What Will be Required? - Explicit - Specific - Measurable What are the Outcomes? Define Success Be... Specific How much will it cost? - The Budget! Treasury Management Solutions, Inc. 6 Windy City Summit 6/7/12

Define the Need What is the Corporate Alignment? - Regulatory compliance or legal requirement - Volume Driven, market demand - Product Enhancements, tech advance - Systems Release - Acquisition\Conversion - Risks of no action Windy City Summit 6/7/12 Treasury Management Solutions, Inc. 7

Project Management Team Organization Windy City Summit 6/7/12 Treasury Management Solutions, Inc. 8 Stakeholders Anyone impacted by the project Any Organizational Structure Project Team Can have many Project “leads” Work usually done in functional groups

Core PM Processes By understanding these processes you will build your competence and confidence Building a Project Management Team Stakeholders & Project Team “The Golden Triangle” Time Cost Scope Initiating, Planning, Executing, Monitoring & Controlling, Closing Windy City Summit 6/7/12 Treasury Management Solutions, Inc. 9

Project Management for the Treasury Professional Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fourth Edition, Project Management Institute, Inc., (2008). Copyright and all rights reserved. Material from this publication has been reproduced with the permission of PMI. 10

Initiating The Start Statement of Work (SoW) by Project Sponsor Business Case Business Case to Management for its Approval The Organizational Sanction Project Sponsor Appoints the Project Manager Project Charter – the Project’s Source Document Windy City Summit 6/7/12 Treasury Management Solutions, Inc.11

Project Management for the Treasury Professional Windy City Summit 6/7/12Treasury Management Solutions, Inc.12 Show the Waterfall Document for Illustration Purposes

Planning for the Project: Use available OPA Essential to determine: Requirements Project Team Structure Reporting Change Control Process Request for Proposal (RFP) if needed Design/function based on requirements Experts Granularity Work Breakdown Structure Renders the Project Management Plan Place into the PMIS Windy City Summit 6/7/12 Treasury Management Solutions, Inc.13

Project Management for the Treasury Professional Initial Schedule Requirements, RFP (pre-kickoff meeting) Milestones for each WBS Official sign-off at each Milestone Development Feedback Test Plan II UAT Final Signoff Go-Live Windy City Summit 6/7/12 Treasury Management Solutions, Inc days Kickoff and Development 45 days Test Plan I 14 days 30 days Issues with schedule, scope and budget can easily occur at this stage

Project Management Documents Statement of Work – SoW Business Case Project Charter Project Management Plan Windy City Summit 6/7/12 Treasury Management Solutions, Inc. 15

Project Management Workshop for Treasury Professionals Windy City Summit 6/7/12 Figure 7-2 Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fourth Edition, Project Management Institute, Inc., (2008). Copyright and all rights reserved. Material from this publication has been reproduced with the permission of PMI. 16

Executing the Project Direct & Manage the Project Perform QA Manage Stakeholder Expectations Communication & Project Information Windy City Summit 6/7/12 Treasury Management Solutions, Inc.17

Windy City Summit 6/7/12 Treasury Management Solutions, Inc. 18 Project Manager & Project Team

Communications Diagram Windy City Summit 6/7/12 Treasury Management Solutions, Inc. 19

Management of Project Threats Windy City Summit 6/7/12 Treasury Management Solutions, Inc.20 Identification and Mitigation of Risk will impact the management of “The Golden Triangle” Risk Probability x Risk Impact = Risk Score Identification and Resolution of Issues will impact the management of “The Golden Triangle”

Project Management Workshop for Treasury Professionals Example of an Issues Log PRJ # 007Error Resolution Process & Training Issue # Date Opened: Opened By: IssuePrioritySeverity Assigned To Recommended ResolutionStatus Date Closed 16/7/12A. VegaError equates to a SOPMedium P. BiglinOpen R Gallagher’s of 5/17/12 references a summary sheet that could help answer the question if an error is equal to a SOP. Can Rosemary share the exact name of this file? Windy City Summit 6/7/12 Treasury Management Solutions, Inc. 21

Project Management Workshop for Treasury Professionals Remember this Dynamic? Windy City Summit 6/7/12 Treasury Management Solutions, Inc. 22 Remember This Dynamic ? RISK! Increase Any Factor & RISK Will Increase

Project Management Workshop for Treasury Professionals Treasury Management Solutions, Inc. Windy City Summit 6/7/12 23

Closing the Project - User & Sponsor Acceptance - Post Project Review - Document Lessons Learned : Place into OPA - Archive all Project-Related Documents - Break-Up the Project Team Windy City Summit 6/7/12 Treasury Management Solutions, Inc. 24

Review of Learning Objectives Acquire an understanding of Project Management Definition of Stakeholders & Roles Learn the 5 Processes of Project Management “The Golden Triangle Take This Back to Work & Use It! Windy City Summit 6/7/12 Treasury Management Solutions, Inc.25 Thank You!

Project Management Workshop for Treasury Professionals Presentation I Presenter: Peter J. Biglin, MBA, CTP, PMP President Treasury Management Solutions, Inc. (303) Presenter: Peter J. Biglin, MBA, CTP, PMP President Treasury Management Solutions, Inc. (303) Windy City Summit 6/7/12 Treasury Management Solutions, Inc.26