EVERYDAY LEADERSHIP Mission Statements

2 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship Skills Communication Coaching/Mentoring Actualizing Vision What is Leadership? Self-Alignment LEADERSHIP IN THE MIDDLE Integration Working with others

3 1.Definitions of Creating Vision 2.Creating a Vision 3.Translating Vision into Action 4.Win-Win Solutions 5.Journaling “The further backward you look, the further forward you can see.” – Winston Churchill Creating Vision

WORKING WITH OTHERS: Creating and Actualizing Vision Create a clear and inspirational vision of the desired outcome Align the vision with broader organizational strategies Translate the vision into manageable action steps Communicate vision to enroll/enlist staff, sponsors and customers Influence and Evangelize (sales, negotiation) Gather appropriate input Understand individual motivators and decision-making styles and utilize to enroll others Facilitate win/win solutions

Who are the… WORLD’S GREATEST LEADERS ????

Purpose of a mission statement To outline a common set of goals and beliefs Paints the “big picture” of why the organization exists Gives employees and customers a sense that there are clear guiding principles

1. Arrange a meeting No more than 50 employees from the organization Customers? Welcome and introduce the concept of a mission statement

2. Describe the purpose of a mission statement To outline a common set of goals and beliefs for an organization

3. Share with them some mission statements Particularly good From organizations similar to yours

Disney mission statement “We create happiness by providing the finest in entertainment for people of all ages, everywhere.”

Ritz-Carlton mission statement “We are ladies and gentlemen, serving ladies and gentlemen.”

American Society for Training and Development mission statement “We provide leadership to individuals, organizations, and society to achieve work-related competence, performance, and fulfillment.”

4.Point out the elements of a mission statement What business the organization is really in What service it really provides Special approach to the marketplace Strengths of the organization What it wants to accomplish

4.Point out the elements of a mission statement (cont’) Often accompanied by a declaration and affirmation of core values or principles

5. Point out how mission statement examples use these elements

Disney mission statement “We create happiness by providing the finest in entertainment for people of all ages, everywhere.” NOT “We run theme parks and make movies and money.”

6. Invite people to consider what words or concepts come to mind Look at the “forest” instead of the “trees” Think of words that pop into your head Jot down these words or phrases in large letters, each on a separate Post-it

6. Invite people to consider what words or concepts come to mind Look at the “forest” instead of the “trees” Think of words that pop into your head Jot down these words or phrases in large letters, each on a separate Post- it™ note

7. Share these thoughts with the big group Shout out words and hand to a volunteer Attach to wall or onto a flip chyart Keep thinking! Think about natural categories taking shape

8. Start sorting Look for synonyms and put them together Suggest main categories or themes Reattach the suggested words and phrases

9. Composing the actual statement Ask group’s permission to proceed with writing the statement Ask for 3-5 volunteers Reveal the statement at another group meeting

Translating the Vision Into Action List your “to-dos” Rate them based on your mission: High Alignment, Medium Alignment, Low Alignment Ignore the Low Alignment Schedule the High and Medium Alignment

23 Increase Revenue Avoid Cost Improve Service Business Objective IRACIS Sparta will increase revenue through more business generated by strong customer referrals based on quality product delivery. Increase Revenue Avoid Cost Improve Service Goal (Audience Behavior Condition) (A) I will (B) hold a status meeting with my team (C) each week on Tuesday morning at 9:00 for 50 minutes. Goal Setting/Performance Review

24 Self-Understanding Resiliency Customer Orientation Business Acumen Project Leadership Managing Change Relationship Skills Communication Coaching/Mentoring Actualizing Vision What is Leadership? Self-Alignment LEADERSHIP IN THE MIDDLE Integration Working with others

Evaluation Questions Use: A.Strongly agree B.Agree C.Disagree D.Strongly disagree E.Don’t know 1.I found the presentation of material easy to understand. 2.This Advantage session increased my knowledge on the subject presented. 3.I will be able to use some of the information from this Advantage session in the future. 4.The presenter was well prepared for this Advantage session. 5.This presentation should be repeated in future semesters.