2 Critical and Uncritical Thinking Thinking independently and being mindful of the effects of one’s own and other people’s behavior on achieving the organization’s vision.Uncritical ThinkingFailing to consider possibilities beyond what one is told; accepting the leader’s ideas without thinking.
4 The effective follower The will to assume responsibilityThe will to serveThe will to challengeThe will to participate in transformationThe will to leave
5 Ex. 7.2 The Maturity Continuum Sharpen the SawInterdependence56Seek First to Understand Then to be UnderstoodSynergizePUBLIC VICTORYThink win-win4IndependencePut First Things First3PRIVATE VICTORYBegin with the End in MindBe Proactive12Dependence8. Find your voice and inspire others to find theirs
6 Sources of Follower Power Personal SourcesKnowledgeExpertiseEffortPersuasionPosition SourcesLocationInformationAccess
7 Ex. 7.3 Ways to Influence Your Leader Be a Resource for the LeaderDetermine the leader’s needs.Zig where the leader zags.Tell leader about you.Align self to team purpose/vision.Help the Leader Be a Good LeaderAsk for advice.Tell leader what you think.Find things to thank leader for.Build a RelationshipAsk about leader at your level/position.Welcome feedback and criticism.Ask leader to tell you company stories.View the Leader RealisticallyGive up idealized leader images.Don’t hide anything.Don’t criticize leader to others.Disagree occasionally.
8 Ex. 7.4 Rank Order of Desirable Characteristics Desirable Leaders AreHonestForward thinkingInspiringCompetentDesirable Colleagues (Followers) AreHonestCooperativeDependableCompetent
9 Ex. 7.5 The Feedback Process ObservationFollower misses deadlines repeatedly.DevelopmentFollower given training in self-management, team allocated work based on personal skills.AssessmentFollower lacks self-management skills.ConsequencesTeam members resent delays to team projects.
10 Feedback Make regular feedback a habit Use elements of storytelling Be generous with positive feedbackTrain followers to view feedback as an opportunity for development.
11 Leading others to lead themselves Accept and acknowledge your inability to accomplish anything without the help of followersSelf-management leadership: helping others to help themselvesFollowers and leaders are active partners who are continually learning, growing, and changingCoach employees, share informationDirected autonomy
12 DialogueA type of communication in which each person suspends his attachment to a particular viewpoint so that a deeper level of listening, synthesis, and meaning evolves from the whole community
13 Characteristics of community InclusivityPositive cultureConversationCaring and trustShared leadership
14 Communities of Practice Made up of individuals who are informally bound to one another through exposure to a similar set of problems and a common pursuit of solutions