High Tech with a Human Touch: Providing Disaster Relief with Technology Ted Thompson Response Technology Manager American Red Cross San Diego/Imperial.

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Presentation transcript:

High Tech with a Human Touch: Providing Disaster Relief with Technology Ted Thompson Response Technology Manager American Red Cross San Diego/Imperial Counties Chapter

Who We Are Humanitarian Organization led by volunteers Guided by a Congressional Charter Fundamental Principles of the International Red Cross Help People Prevent, Prepare for and Respond to Emergencies

What we do Armed Forces Emergency Services (AFES) Biomedical Services Community Services Disaster Services Health and Safety International Services

How we do it Planning and Coordination with Federal, State and Local Agencies Partnering with other Non-profit Organizations Volunteers Donations Technology

Barriers Internal and External People and Training –“Granny Factor” Transportation of Resources Environment Funding

Community Response Cycle

Five Constituents

Scaling of Disasters

Communications Voice Video Data Last Mile

Scaling Technology Small (Disaster Assessment, Client Outreach, Warehouse) Medium (Shelter, Small Disaster Operations, Small Service Center) Large (Large Shelter, Service Center, Call Center)

Conclusion People Process Technology

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