Graduate Application Project Design Concept Walkthrough

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Presentation transcript:

Graduate Application Project Design Concept Walkthrough BACKGROUND Design concept for new graduate application built from feedback from: Associate Deans, meeting (September 2011) Graduate Assistants, town hall meetings, survey (December 2011) Oracle Training (March 2012) Prototyping (May 2012 to November 2012)

Graduate Application Project Design Concept Walkthrough LOCATION Project aims to develop full service admissions system within Student Center environment Lifecycle of application will be created, updated, assessed and decided upon within Student Center

CREATION How can individuals access the application? Graduate Application Project Design Concept Walkthrough CREATION How can individuals access the application? Three distinct groups will access the application in three distinct manners 1. Persons with previous record in PeopleSoft Student Center system including: Current students Previously registered students Current applicants who have already submitted an application

CREATION How can individuals access the application? Graduate Application Project Design Concept Walkthrough CREATION How can individuals access the application? Three distinct groups will access the application in three distinct manners 2. Persons who do not currently have a person record in PeopleSoft Will create user ID and password for guest account into PeopleSoft Access restricted to ONLY application

CREATION How can individuals access the application? Graduate Application Project Design Concept Walkthrough CREATION How can individuals access the application? Three distinct groups will access the application in three distinct manners 3. Persons who have previously established a Guest account Will use their chosen ID and password to return and continue working on application

CREATION What if a user forgets their account information? Graduate Application Project Design Concept Walkthrough CREATION What if a user forgets their account information? Existing Student Center users: Will rely on existing ITS structure to reconnect with user account information Guest account users: Will be able to request a reminder email be sent to their primary email account of record

CREATION Additional Proposed Features: Graduate Application Project Design Concept Walkthrough CREATION Additional Proposed Features: Identifying current students and providing existing Student Center data within their application Identifying students applying to further studies within their current program and expediting their application Successful CREATION leads user to APPLICATION phase

APPLICATION Essential information for each application Graduate Application Project Design Concept Walkthrough APPLICATION Essential information for each application Biographical and Contact Information: Preferred First Name, Date of Birth, Gender, SIN (optional), Phone (Home and Cellular), Address, Citizenship, First language (English/Other)

APPLICATION Essential information for each application Graduate Application Project Design Concept Walkthrough APPLICATION Essential information for each application Academic History: Previous Western Experience Postsecondary Academic Experience

APPLICATION Essential information for each application Graduate Application Project Design Concept Walkthrough APPLICATION Essential information for each application Reference Information: Contact information for referee Number of references required set by program and degree Electronic References: Application will connect directly to existing GradNet service

APPLICATION Essential information for each application Graduate Application Project Design Concept Walkthrough APPLICATION Essential information for each application Supplemental Questions: Program controlled questions Set questions and, if necessary, min/max character count in response Central questions Include: residence, source of interest, collaborative program interest

APPLICATION Additional Proposed Features: Graduate Application Project Design Concept Walkthrough APPLICATION Additional Proposed Features: Population of updateable information for person with existing identity in Student Center Successful APPLICATION leads user to PAYMENT phase

PAYMENT How can individuals pay for the application? Graduate Application Project Design Concept Walkthrough PAYMENT How can individuals pay for the application? Three methods of payment 1. Credit Card Payment Applicants routed to third-party credit card payment system Psi-gate which presents required amount, collects payment, and allows applicant to proceed to next stage

PAYMENT How can individuals pay for the application? Graduate Application Project Design Concept Walkthrough PAYMENT How can individuals pay for the application? Three methods of payment 2. Fee Waiver Fee waived for applicant by SGPS Important to Note: This will require procedure to approve request for waiver

PAYMENT How can individuals pay for the application? Graduate Application Project Design Concept Walkthrough PAYMENT How can individuals pay for the application? Three methods of payment 3. Cheque/Money Order Payment received at SGPS and staff confirms receipt of payment in application center Important to Note: This will require human resources in SGPS

PAYMENT Important to Note: Graduate Application Project Design Concept Walkthrough PAYMENT Important to Note: Applicants cannot progress further within the application without one of these three payment options being completed. Successful PAYMENT leads user to DOCUMENTATION phase

DOCUMENTATION What documents will an applicant be asked to submit? Graduate Application Project Design Concept Walkthrough DOCUMENTATION What documents will an applicant be asked to submit? 1. SGPS Requirements Standard requirements for all applicants: Transcripts for each institution reported Additional Proposed Features: Western records/transcripts will not be requested and instead be collected automatically

DOCUMENTATION What documents will an applicant be asked to submit? Graduate Application Project Design Concept Walkthrough DOCUMENTATION What documents will an applicant be asked to submit? 2. Program Requirements Program may dictate specific requirements based on program or degree including: Writing samples Statements CV

DOCUMENTATION How will applicants submit their documentation? Graduate Application Project Design Concept Walkthrough DOCUMENTATION How will applicants submit their documentation? 1. Direct upload Applicant will obtain a digital copy of the document and upload the file directly through the application process Additional Proposed Features: Restrictions on file type and size

DOCUMENTATION How will applicants submit their documentation? Graduate Application Project Design Concept Walkthrough DOCUMENTATION How will applicants submit their documentation? 2. Indirect upload SGPS will obtain document and upload copy into application on behalf of applicant Important to Note: This will require human resources in SGPS Successful DOCUMENTATION leads user to SUBMISSION phase

SUBMISSION How will applicants declare their application complete? Graduate Application Project Design Concept Walkthrough SUBMISSION How will applicants declare their application complete? Summary of responses and documentation presented to application. Applicant informed of any missing responses or documentation and asked to verify validity of application and supporting documents. Successful SUBMISSION leads user to REVIEW phase

REVIEW How will SGPS review applications? Graduate Application Project Design Concept Walkthrough REVIEW How will SGPS review applications? User interface in Student Center summarizes all applications requiring assessment. Initial assessment: are all required documents received and legible? Additional Proposed Features: Western academic records will be populated on demand for each applicant ensuring they are up to date

REVIEW How will SGPS review applications? Graduate Application Project Design Concept Walkthrough REVIEW How will SGPS review applications? User interface in Student Center summarizes all applications requiring assessment. Missing/illegible documents results in an unsuccessful review. Communication to applicant requests revised documents. Applicant returned to documentation phase of application.

REVIEW How will SGPS review applications? Graduate Application Project Design Concept Walkthrough REVIEW How will SGPS review applications? User interface in Student Center summarizes all applications requiring assessment. All required documents results in a successful review. SGPS determines: Admission average Basis of admission Admission conditions

DECISION How will programs render decisions? Graduate Application Project Design Concept Walkthrough DECISION How will programs render decisions? User interface in Student Center summarizes all applications requiring decision. Program administrator reviews applications and sorts them into various cohorts as determined by program need.

DECISION How will programs render decisions? Graduate Application Project Design Concept Walkthrough DECISION How will programs render decisions? Faculty have access to applications based on cohort setup of program administrator. Faculty can view applicant information and supporting documentation. Able to submit comments on applications to administrator via student center.

DECISION How will programs render decisions? Graduate Application Project Design Concept Walkthrough DECISION How will programs render decisions? Administrator or Faculty Review may determine that documents are insufficient for accurate decision. Administrator able to reconnect with applicant via email through Student Center and request updated documentation.

DECISION How will programs render decisions? Graduate Application Project Design Concept Walkthrough DECISION How will programs render decisions? Department administrator maintains the decision process within the program. Ultimately submits the decisions within the Student Center resulting in immediate actions both in processing application and alerting applicant.

DECISION How will applicants learn of decision? Graduate Application Project Design Concept Walkthrough DECISION How will applicants learn of decision? Department decisions will automatically create communications to applicants informing them of an update to their application. Applicants may then enter Student Center to view decision and, if admitted, accept the offer.

Graduate Admissions Project Project Task Force Looking for representatives to be attached to the project as testers Work would begin in January 2013 Would not be more than a few hours a month If you are interested in helping in this project please speak with Matt or Teri

Graduate Admissions Project Schedule June 2012 – October 2012: Prototyping within Student Center Upgrade Project November 2012 – October 2013: Development of Admissions System October 2013: New Admissions System Online

Graduate Application Project Design Concept Walkthrough Questions?