Leadership, Motivation, and Problem Solving in Organizations Chapter 6, Odgers & Keeling

Main Topics Effective Leadership Staff Motivation Power, Office Politics, and Motivation Decision Making and Problem Solving

Effective Leadership The Nature of Leadership Leadership Habits, Attitudes, and Styles Women as Leaders

The Nature of Leadership “Doing Things Right” or “Doing The Right Thing” Leadership Qualities

Leadership Habits, Attitudes, and Styles

Leadership Habits Proactive Begin with the End in Mind First Things First Think Win-Win Listen First, Then Express Yourself Synergize Sharpen the Saw

Leadership Attitudes Theory X Theory Y Theory Z

Leadership Styles Autocratic Participative Task-Oriented People-Oriented

Women as Leaders Stereotypes Feminine Approach

Staff Motivation Motivating Factors and Recognition Motivation and Maslow’s Need Theory Motivating Generation X Workers Motivating Older Workers Motivational Problems and Behaviors Job Satisfaction

Motivating Factors and Recognition External Motivating Factors Internal Motivating Factors Staff Recognition

Motivation and Maslow’s Need Theory Physiological or Biological Needs Safety and Security Needs Social or Belonging Needs Esteem or Ego Needs Self-actualization or Self-fulfillment Needs

Motivating Generation X Workers Parallel Processing Ability Random Access Thinking Connected Technology as Friend Not Foe

Motivating Older Workers Cost of Living Older Workers – beneficial to everyone Good Work Ethics Dependable Flexible Scheduling Seasoned Experienced

Motivational Problems and Behavior Personality Disorder Defensive Behavior Rationalization Projection Aggression Scapegoat Withdrawal Abnormal Behavior

Job Satisfaction Job Enrichment Horizontal Moves and Broadbanding

Power, Office Politics, and Motivation Power and Motivation Office Politics and Motivation

Power and Motivation Position Power Personal Power

Office Politics and Motivation Avoiding Taking Sides in Power Struggle Keep Social Contacts Constructive

Decision Making and Problem Solving Decision-Making Responsibility Problem-Solving Steps

Decision Making Responsibility The Decision-Making Process Need Two Alternatives Choice Factors to Consider 7 Factors 4 Questions Group Decision Making 8-Step Systematic Approach

Problem-Solving Steps Define Idea or Problem Collect, Interpret, and Analyze Information Develop Alternate Solutions Analyze Implications of Alternatives Select Preferred Alternative Implement Decision Follow Up, Evaluate, and Modify If Needed

QUESTIONS?