Puyallup IT & Communications Puyallup Services and South Sound 911 TOPICS Summary – Current Direction of IT & Communications South Sound Updates Puyallup Dispatch and Radio Services Summary Puyallup Services Vs. Joining South Sound 911 Key Questions and Council Agenda July 10 Council Study Session

Summary: Puyallup Communications and South Sound Update 2012 Council direction– Negotiate upgrade and share existing Puyallup radio infrastructure Operate, remodel and relocate Puyallup dispatch and communications Keep Puyallup 911 operations and dispatch services internal to Puyallup Radio interoperability will continue with all agencies regardless of South Sound 911 South Sound Update - June 27, 2012 Unknown whether SS911 will fund any radio system upgrades South Sound dispatch customers will receive radio upgrades only Unknown whether SS911 will utilize Puyallup/ Tacoma Metro radio network Unknown rate models, or operational costs to participate

Summary: Puyallup Services 24 Hour 911 Emergency Dispatch for over 75,000 residents Police – Puyallup, Bonney Lake, Sumner, Metro Animal Fire/ EMS – Provide 911 transfer, and police dispatch 24 Hour Non-Emergency Dispatch for over 75,000 residents 24 Hour Public Works and Parks radio dispatch Services After Hour Paging and Call-out services: All City services including streets, parks, police, water, waste water, EOC. Warrant entry and processing, including public records and reporting. Radio programming (500 plus) – All agencies Microwave programming and repair Radio site administration – 5 Puyallup operated Regional and technical interoperability services Technical and non-technical project management Site Sharing and regional connectivity across 3 counties IT related dispatch software and services – Computer Aided dispatch and Mobile in vehicle

Puyallup Services Vs. South Sound 911 Option A: Operate Puyallup IT & Comm. Services as-is. Pro No Changes –budget, staffing, policy, procedure and customers Continue accepting new customers, upgrades and center relocation Continue strategic planning for equipment and radio upgrades Con Risk of losing existing customers Anticipated Radio Upgrade Requirements in next 5-8 Years Possible loss of radio infrastructure upgrades Loss of County 911 reimbursements ($75,000 per year) Potential loss of 911 funding from tax levy

Services Options Continued….. Option B: Join South Sound and Merge Operations Pro Communications operating budget may be reduced Potential use of tax levy funding to upgrade police radios only Possible equipment, radio site, microwave leasing options to South Sound 911 if used Con Loss of operational, financial, and technical management of service and service levels Uncertainty of Puyallup membership in any South Sound boards and committees Potential policy and procedural changes in field for all law enforcement Current customers must be given 365 days notice of contract cancellation 24 Full-time dispatch employees Public Works, Western Washington Fair, Metro Animal Control, Parks and Recreation, paging and alarm monitoring services not included in SS911 Unknown rate models, and service costs under South Sound 911 in future

Services Options Continued….. Option C: Hybrid – Propose and Negotiate to be Second 911 Center and Backup Dispatch Center to South Sound 911 Pro Keep operational structure of dispatch and services Operate with peak efficiency and above average answering times Economy of scale saving tax payer funds Propose Puyallup radio infrastructure upgrade only All other operations remain intact with backup capability Con Puyallup and customers fund non police upgrades (3 million) Unknown utilization if any in tax levy funding No representation on South Sound 911 boards and committees

Key Questions and Council Direction Seeking Council Direction Based on New South Sound 911 Information Joining still requires future radio and system upgrades, purchases, and planning Public works, parks, Fair, EOC, Animal Control Alarm monitoring and paging not included Does Council want to remain “as-is” or hybrid? Not joining does not stop communication or interoperability Not joining requires Puyallup operate and plan accordingly Future Puyallup upgrades required in 5-8 years up to $10 million Communications Center Updates and July 17 Council Agenda Items Construction of Facility complete – Remaining punch list items Installation of Dispatch Radio Equipment and training – August Installation of 911 Next Generation Phone System – July 17 Agenda City of Milton Dispatch Services Agreement – July 17 Agenda Purchase, upgrade and install Computer Aided Dispatch Software and Law Enforcement Software for Puyallup and Customers – July 17 Agenda Radio System Manager Professional Services Renewal – July 17 Agenda

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