1 Laila Castaldo and Ilaria Savoini Brussels, 27 January 2015 “More and better jobs for young people in the commerce sector” Project submitted in relation to the functioning of a EU Sectoral Social Dialogue Committee, budget heading OVERVIEW OF THE PROJECT

THE STARTING POINT The Commerce sector employs 29 mil people or 13 % of EU workforce –18.6 mil in retail –10.5 mil in wholesale The retail and whole sectors in Europe contribute significantly to the European Economy –5.4 mil business of which 3.6 mil operates in RETAIL and 1.8 in WHOLESALE In 2012, 17 % (18.7 mil) of years-old (on total EU workforce) worked for retailers and 3% for wholesalers 14 to 24 years-old represent 16 % of retail employment and 7 % in wholesale compared to 9% EU average 2

3 Employment trends: age

Employment trends: age  The overall economy experienced a significant ageing over the decade, while the retail sector displayed a much more moderate ageing profile: much higher share of young people and lower share of over 50 Figure: Distribution of employment in the retail sector by gender and age (%), 2001–2010 4

UNEMPLOYMENT EU 28 AND YOUTH share of young employees in the industry has dropped from 16% in 2008 to 13% in 2012 Over , the industry in the EU employed equal shares of young and older employees, even though before the crisis (in 2008) the share of young employees was considerably higher than that of older employees (16% compared to 12%) However, the commerce sector will need more than 22 million employees over the period, including 4.3 million new jobs and 17.7 million replacement demands 5

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THE PROJECT: 3 MAIN TOPICS Specific measures and contracts for hiring new people RECRUITMENT Youth EMPLOYMENT in the European commerce sector Intergenerational solidarity 7

Outcomes of the project Video Workshop to validate survey’s results Reports –REPORT N° 1: "Best practices for youth employment in the EU commerce sector" –REPORT N° 2: "Roadmaps for the adoption of new and innovative methods and contracts for hiring young people in the EU commerce sector" –REPORT N° 3: "Examples and scenarios for the concrete beneficial adoption of intergenerational solidarity measures in the EU commerce sector“ –Recommendations by EU social partners 8

VIDEO 9

Key words 10 Workers’ skills development Attractiveness of the sector Career prospects Skills recognition and transferability Transition between education and work Stability/flexibility Retention VET programs for youth Guidance and career information Job description/qualific ations

Conclusions Recommendations 11

Recruitment (1) lack of attractiveness Communication campaigns highlighting the most demanded job profiles can help attracting more people to the sector and improving the recruitment process. 12 improving communication across local communities attracting and recruiting those young workers living in remote areas Communication campaigns shall be accompanied by concrete structural measures investigate the rate of short term and part-time contracts and ease the transition between these forms of contracts to full time jobs according to companies and workers’ needs opportunities for career policy development should be offered and presented to young workers when they are recruited secure access to funding for commerce social partners at national and European level

Recruitment (2) skills recognition/transferabilty/ transition Improving transferability of skills would help companies in finding the rights talents and would facilitate job searching and opportunities for workers 13 Social partners and educational bodies should further cooperate towards the continuous adaptation of VET programmes to the evolving needs of the sector explore the feasibility of the dual system by assessing their application to a particular national context. adequate and more financial resources available through both through public and private investment and through a better cooperation between VET bodies and national and EU funds Governments, local authorities and employment bodies shall continue to financially support recruitment policies of young workers where this already exists

Employment (1) job description/career prospects 14 More research shall be carried out to assess the impact of current and incoming new technologies on the commerce sector labour force An in-depth cooperation between HR Management and trade unions or workers’ representatives regarding (re-)training shall be promoted Job profiling by social partners and relevant experts is fundamental to set up qualification frameworks and career planning Career opportunities and training should be provided as well for low skills workers Social partners should set up sectorial and inter-sectorial funds where they do not exist.

Employment (2) stability/flexibility of employment/retention 15 working time arrangements could be better promoted with the view to adapt and meet the changing needs of workers in different moment of their working life and equally respond to companies’ quest for flexibility The promotion of new forms of work organisation can support the emergence of new job profiles Negotiated solutions can reduce and mitigate the negative impact of flexibility on the rates of retention and of turnover continue to work together in identifying the best employment relationships for young people with a view to improve retention, quality of the jobs, career prospects. Social dialogue and collective agreements shall be further promoted with a view to find adapted solutions that match the needs of workers and employers.

Intergenerational approach The social partners at European and national level shall initiate a debate to develop intergenerational schemes (surveys, mentorship, …) at sector or company level in view of improving know-how and skills transfers between experienced and less experienced workers. 16 In the case of mentorship, the profile of tutors should be clarified and the assessment of trainees should be formalised