At the restaurant

Learn some words: what can you see on your table? 1) Click with your mouse to see a picture. 2) Click on the picture to hear the word. 3) Click next to the picture to see how the word is written. a bowl a cup cutlery water jar a glass A soup/ table spoon a knife a bread basket a teaspoon a fork a menu a plate a tablecloth a napkin a teapot

Learn some words: the staff a waiter a wine waiter a barman/ a bartender a barmaid a dishwasher a waitress a chef

Learn some words: other useful words and expressions to order a bill customers to take an order to pay a bill to reserve a table non smoking area/ smoking area to give a tip/ to tip

Learn some words: the menu Here are some examples of: Appetizers / starters: Main courses: eggplant appetizers grilled chicken onion soup lamb chops roastbeef seafood stew shrimp cocktail spaghetti with mussels

Side dishes: Desserts fruit salad doughnuts chocolate cake French fries a baked potato ice cream pancakes apple pie mixed vegetables rice with vegetables Drinks: beer mineral water mashed potatoes with gravy sauce soda wine coffee tea

Making a reservation (2) Look at the pictures between a family arriving at the restaurant and a waitress. Click on the bubbles to listen to the conversation. Then repeat the sentences and act the scene. Good evening. My name’s Johnson. I have a table booked for four. Good evening. Welcome to The River Thames restaurant. What can I do for you? Excuse-me but could we have a table by the window, please? All right. Please follow me. Absolutely. This way, please.

Making a reservation Look at the pictures between a customer and a waiter. Click on the bubbles to listen to the conversation. Then repeat the sentences and act the scene. Restaurant  Sweet Dreams . Good morning. Morning. I’d like to reserve a table for two, please, in the name of Hobson. Sure. Smoking or non smoking? I’d like a non-smoking table, please. Could you be sure it’s a quiet table ? Of course, madam. What time will you be there? At about 8 o’clock. Is it all right for you? Absolutely. See you tonight madam. Good bye. Have a nice day.

Making a reservation (3) Look at the pictures between a family arriving at the restaurant and a waitress. Click on the bubbles to listen to the conversation. Then repeat the sentences and act the scene. Good evening. Can I help you? Yes, we’d like to have dinner. We are 2 adults and 3 children. Have you made a reservation? No, sorry. We haven’t. If you wait, there’ll be a table free in a minute.

Placing an order Look at the pictures between the customers and the waiter. Click on the bubbles to listen to the conversation. Then repeat the sentences and act the scene. I’m not sure. What would you recommend? Are you ready to order or do you need a little more time? As a start, I recommend you the shrimp cocktail. It is delicious. So, I’d like a shrimp cocktail as a start and then I’ll have a steak. Do you want vegetables with it? Yes, I’d like boiled potatoes instead of baked with mushrooms and tomatoes. How would you like your steak: well done, medium or rare? I’d like it medium. What about you madam? As a start I’ll have the soup of the day and then the grilled ham with mashed potatoes and spinach.

Placing an order(2) Look at the pictures between the customers and the waiter. Click on the bubbles to listen to the conversation. Then repeat the sentences and act the scene. May I take your order madam? Today’s special is the fillet of sole with boiled rice and vegetables but I’m sorry we’re out of fillet of sole. Um, yes. What’s today’s special.? Lamb chops with grilled vegetables and a gravy sauce. Well then. What is the chef’s speciality? Yes, I’ll have the chef’s speciality for the main course. I’d also like a bottle of Bourgogne, please.

Paying Look at the pictures between the customers and the waiter. Click on the bubbles to listen to the conversation. Then repeat the sentences and act the scene. Do you take VISA card? Could I have the bill, please ? Here it is sir. Yes, we do sir.

Paying (2) Look at the pictures between the customers and the waiter. Click on the bubbles to listen to the conversation. Then repeat the sentences and act the scene. Are you paying together? No, we’d like separated bills.

Complaining There are many reasons to complain in a restaurant. Here are some examples of complaining. I think there is something wrong with the bill! I’m sorry but I ordered the steak, ,not the fish! Excuse-me, this steak is overdone. I ordered it rare. Look! We’ve been waiting half an hour for our drinks!

Could you make sure it’s a quiet table, please? Click on the bubbles to listen to the sentences. Let's summarize Making a reservation Customer Waiter/ maître d’hôtel I’d like to reserve a table for two, please, in the name of Hobson. I’d like a non-smoking table, please. Could you make sure it’s a quiet table, please? Arriving at the restaurant Can I help you?/ What can I do for you? My name’s Miller. I have a table booked for two. Could we have the table over there, please?

What would you like to start with? Could we have a table by the window? Have you booked a table?/ Have you made a reservation? I’d like a non-smoking table, please. If you wait, there’ll be a table free in a minute. Placing an order Sorry we’re out of fillet of sole. What’s today’s special/ the dish of the day? How would you like your steak? Well done, medium or rare Can/ could we have the menu, please? What would you like to start with? I’d like boiled potatoes instead of baked. Shall we have the set menu or shall we eat à la carte? What would you recommend? Can/ may I take your order, sir/ madam?

As a start/ appetizer (US) I’ll have the soup. Do you want vegetables with it? What’s the chef’s speciality? For the main course, we’ll have the roast turkey. Could we have a look at the dessert menu? Would you like/ are you ready to order or do you need a little more time? Paying Is the tip/ service included? Do you take VISA?

How much are we supposed to tip? We’d like separated bills, please. Are you paying together? Shall we share the bill? Could I have the bill, please? This is on me. Complaining Look! We’ve been waiting half an hour for our drinks ! I’m sorry, but I ordered the steak, not the fish. Excuse-me, the steak is overdone. I ordered it rare. This meat is cold, too tough and the bread is stale. The food is good but the service is too slow.

Slideshow created by Mrs Sailly Collège Marcel Marceron , académie de Rouen August 2011