Enabling Reach: The Solution to Connecting an Ecosystem of Networks, Applications and Enterprises Ben Edmond Chief Revenue Officer, Global Capacity

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Presentation transcript:

Enabling Reach: The Solution to Connecting an Ecosystem of Networks, Applications and Enterprises Ben Edmond Chief Revenue Officer, Global Capacity

Automated Access Solutions | Page 2 Today Telecom service providers in the Caribbean are faced with growth and competitive pressures. IP Transit, Application Hosting and Large Enterprise Network Decisions are driven out of region. Operators are challenged with: o expanding network services beyond their footprint; o marketing on-net assets to a broader set of customers; o continuing to reduce costs; o increasing services; and o operating more efficiently. The market is driven by fierce competition, converging technologies and the rise in customer demand for new mobile and Internet services.

Automated Access Solutions | Page 3 What if you could… As a service provider, what if you could: o promote your network capabilities to a wider global market; o reduce your sales and marketing costs while increasing your network sales; o participate in larger off-net and outsourced opportunities with System Integrators and Global Fortune 5000 companies; o expand your network reach beyond your footprint more competitively than other regional and local carriers; o reduce the time required to respond to large off-net/off-island, multi-site RFPs; o reduce the time spent on carrier negotiations with a single point of procurement; and o receive automated, real-time pricing on over 95.7% of all off-net rates quoted.

Automated Access Solutions | Page 4 One Marketplace Network Services and Interconnection – Source multi-vendor Ethernet & TDM access services through a single interconnection Extend network reach while simplifying the process of designing, quoting, and ordering Automated pricing and ordering system that provides real-time access to competitive market rates Automated pricing and ordering - eliminates the time-intensive, manual process of requesting quotes for network access Single MSA with uniform terms, conditions and SLAs Streamlined and consistent service delivery for best customer experience One Marketplace matches the right demand with the right supply to deliver the right access to customers Network Services “Interconnect to near ubiquitous reach” Automation Streamlined Processes Professional Services and Assurance Knowledge & Information

Automated Access Solutions | Page 5 Simplified Buying Process Pricing Identify locations Competitive pricing Timely pricing Accurate pricing Ordering Standardized service orders Service design Single service agreements and exhibits Provisioning & Turn-up Consistent test and turn-up Interconnection for timely delivery Manage and Support 7x24 monitoring SLA monitoring 2 Geo-diverse NOCs Upgrade Capacity management Capacity upgrade Service upgrade Global Capacity provides service providers with a consistently superior customer experience

Automated Access Solutions | Page 6 Automation Provides Access Pricing in Seconds Automated access pricing via API CLM Pricer Automated access pricing, Quote management and reports via secure online portal Automate all network vendor rates and business rules along with Global Capacity Local and Rural Service Providers Regional / Metro Service Providers National and Global Carriers Integration of pricing engine into your existing pricing tool

Automated Access Solutions | Page 7 Site Search - Using Geo-location

Automated Access Solutions | Page 8 Set Details, Get Results

Automated Access Solutions | Page 9 Full DLR Designs for Each Solution – Simple Click to Order

Automated Access Solutions | Page 10 Streamlined Provisioning Normalized service intervals o Maintain detailed supplier data, part of the pricing process Single Interconnect with competitive reach o Technically complies to the MEF defined ENNI (MEF 26) Consistent customer experience

Automated Access Solutions | Page 11 Network Management One Marketplace architecture removes the variability of support processes across multiple access networks. o Proactively monitoring and predictive analysis tools o 7x24x365 monitoring from dual geo-diverse active centers o Automated fault correlation and ticket generation o Problem determination and resolution management o Vendor dispatch coordination and management o 15 minute notification o Level 2/3 engineers o Monthly reports

Automated Access Solutions | Page 12 Market Intelligence Manage and report on every quote. Stack ranking of suppliers against specific customer demand sets o Relative position (percentage) against a set of competitive responses o Average price points Geographic analysis of responses to specific customer demand Competitive analysis of multi- vendor responses to specific customer demand sets Market intelligence enables informed business planning

Automated Access Solutions | Page 13 Market Demand

Automated Access Solutions | Page 14 Demand in Region within One Marketplace Demand to locations including: o Puerto Rico, Martinique, Jamaica, Haiti, Guadeloupe, Guiana, Dominican Republic, Cayman Islands, Bermuda, Bahamas, Trinidad, Surinam Demand from large enterprises, carriers and managed service providers Demand for services including: o Ethernet, DS1-3/SDH, DIA

Automated Access Solutions | Page 15 One Marketplace Platform Demand Map

Automated Access Solutions | Page 16 Connecting to One Marketplace

Automated Access Solutions | Page Equinix DC in Boca Raton Location 4680 Conference Way South Suite 150 Boca Raton, FL Building Detail Single Story Construction Colocation Area 19,000 ft 2 (1,765 m 2 ) Estimated # of Cabinets 450 phase I In-Service Date Q4 2012

Automated Access Solutions | Page Miami Datacenter Analysis Miami: Network Interconnection Hub Today the primary facility in Miami is Terremark’s NAP of the Americas (NOTA) located at 50 NE 9 th in Miami Boca Raton: Primary Network/Cloud/Content Interconnection Hub The Primary facility in Florida will be Equinix’s MI3 facility located at 4680 Conference Way in Boca Raton Terremark Equinix is a market leader as a carrier-neutral retail provider enabling choice, flexibility and ease of doing business via its vast ecosystems MI3 Cogent Host.net QTS and DLR Miami Equinix MI2 Terremark Telx MI3 CoreSite MI2 GlobeNet SAm-1 Columbus Cable Landings SAm-1 / Cable Landing Host.net Peak10

Automated Access Solutions | Page 19 One Marketplace US Coverage Over 3,000,000 US Commercial Locations One Marketplace PoPs  Atlanta, GA  Chicago, IL  Dallas, TX  Los Angeles, CA  NYC, NY  Ashburn, VA  Minneapolis, MN  Seattle, WA  Miami, FL  Denver, CO  Kansas City, MO  Portland, OR  San Jose, CA  Phoenix, AZ

Automated Access Solutions | Page 20 One Marketplace Buy/Sell Partnership – Global Capacity within Platform Equinix Simple Interconnect directly to One Marketplace to enable cost-effective connection to: o Buy Reach Enables efficient interconnection between hundreds of networks leveraging one MSA Gain access to over 3,000,000 Ethernet addresses and near ubiquitous Private Line TDM services o Sell Access Advertise your footprint and capability to a wider market Point quote demand to your excess capacity o Connect to Application Providers, Enterprises and More 4,000 Businesses - Financial, Healthcare, Govt, Manufacturing, Hospitality 300+ Cloud & SaaS - Ex..Amazon AWS and Cerner 500+ MSPs & Sis - Ex. MegaPath, Airspring, Bullseye, IBM, Cisco and more

Automated Access Solutions | Page 21 Why Interconnect with One Marketplace? Access to the most efficient and cost-effective network connectivity Reduced complexity of your service delivery and support processes o Shorter turn up intervals Managing network costs with reduced cross-connect and physical port costs Migration to an Ethernet interconnection while still being able to utilize legacy DS1 and DS3 TDM end links over the same connection without additional equipment

Automated Access Solutions | Page 22 Why BUY from One Marketplace? Expand your reach Ensure your off net access is competitive Reduce the time required to respond to large RFPs Reduce time spent in MSA and Carrier Negotiations Automate over 97.9% of all off net quotation Focus your procurement team on large more strategic opportunities

Automated Access Solutions | Page 23 Why SELL into One Marketplace? Increase competitive position against larger carriers across larger footprint Advertise your footprint and capability to a wider market Gain market intelligence around true demand sets Reduce selling SG&A Participation in larger off-net and outsourced opportunities as a competitive piece of the solution

Automated Access Solutions | Page 24 About Global Capacity Leading network connectivity company Product portfolio includes: One Marketplace, Network Management and Engineering Services, and LATTIS Founded in 2006 through a series of strategic mergers: o Headquartered in Chicago, IL with offices in the US and Europe o Over $400 million of invested capital and 14 years of operating history o Privately held First automated on-line access network marketplace o Services over 275 customers o Processes over 450,000 price quotes per month, representing over $8 billion annualized demand o automated current pricing for over 19,000 unique rates from 444 carriers in 75 countries o maintains location data for more than 27 million validated sites in 132 countries o proactively monitors and manages over 10,100 circuits for faults and performance Last 12 Month Awards: o 2012 Capacity Best Technology Partner, o Pipeline COMMET Innovative Network Runner-up, o MEF/ Light Reading - Leading Lights Finalist

Thank you