Submitted by Distribution Company Process Flow Diagram

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Presentation transcript:

Submitted by Distribution Company Process Flow Diagram RXQ. 10.4.3 Customer Drop Submitted by Distribution Company Process Flow Diagram Document 06-5J Customer Supplier required to send Drop Confirmation to Distribution Company Supplier receives Drop Request Account identity confirmed (??) Yes No 1 No Yes Supplier sends Drop Confirmation to Distribution Company Supplier sends Drop Rejection to Distribution Company (??) (??) (??) Supplier Distribution Company receives Drop Rejection Distribution Company receives Drop Confirmation Distribution Company sends Drop Request to Supplier 2 Distribution Company

Submitted by Distribution Company Process Flow Diagram RXQ. 10.4.3 Customer Drop Submitted by Distribution Company Process Flow Diagram Document 06-5J No further action required No further action required No No Customer receives drop confirmation letter(s) Customer permitted to Rescind Drop (??) Yes Customer wants to Rescind Drop Yes 3 Customer Supplier required to send drop confirmation letter to Customer (??) No further action required Supplier sends drop confirmation letter to Customer No Yes 1 Distribution Company sends drop confirmation letter to Customer (??) Yes Distribution Company required to send Drop confirmation letter to Customer (??) 2 No No further action required Distribution Company Revised 8/212006

Submitted by Distribution Company Process Flow Diagram RXQ. 10.4.3 Customer Drop Submitted by Distribution Company Process Flow Diagram Document 06-5J Customer notifies Distribution Company to rescind Pending Drop and maintain the relationship with this Supplier (??) Distribution Company 4 Customer contacts Supplier or Distribution Company to rescind Drop 3 Customer notifies the Supplier to rescind Pending Drop (??) Supplier Customer Supplier sends Reinstatement Request to Distribution Company Supplier receives Reinstatement Rejection Supplier receives Reinstatement Confirmation Supplier Distribution Company receives Reinstatement Request Distribution Company sends Reinstatement Rejection to Supplier Account identity confirmed (??) No Yes Distribution Company processes Reinstatement Request and sends Reinstatement Confirmation to Supplier Distribution Company

Submitted by Distribution Company Process Flow Diagram RXQ. 10.4.3 Customer Drop Submitted by Distribution Company Process Flow Diagram Document 06-5J 4 Customer Supplier required to send Reinstatement Confirmation to Distribution Company Account identity confirmed (??) Supplier receives Reinstatement Request Yes No No further action required No Yes Supplier sends Reinstatement Rejection to Distribution Company Supplier sends Reinstatement Confirmation to Distribution Company Supplier Distribution Company processes the Customer’s Rescission request (??) Distribution Company sends Reinstatement Request to Supplier (??) Distribution Company receives Reinstatement Rejection Distribution Company receives Reinstatement Confirmation Distribution Company