Voice T1

Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences between a Voice T1 and a PRI Sales New Hire v2.1 2/19/092

Voice T1  Two versions – Analog and Digital  Provide enhanced reliability, quality and efficiency versus POTs lines  Offer local and long distance service  Offer 24 voice channels – more efficient than 24 individual lines  Older voice only technology Sales New Hire v2.1 2/19/093

Analog Voice T1  Target Customers Replacement for POTS lines or analog T1 New customers that do not currently have a PBX system Companies with ~12 or more lines replacing POTS Need a voice solution without high set-up costs Sales New Hire v2.1 2/19/094

Analog T1 Solution Components Sales New Hire v2.1 2/19/095 NOT INCLUDED! ◦ Adtran Channel Bank ◦ Amphenol Connection Cable ◦ 66 Punch Down Block

Adtran Channel Bank  Provided by First Communications  Separates T1 circuit into 24 analog lines (similar to POTS lines) Sales New Hire v2.1 2/19/096

Digital T-1  Target Customers Customers with a digital phone system and T1 card Customers with an existing digital T1 solution Customers with needs up to 24 lines Need for a reliable voice only solution Sales New Hire v2.1 2/19/097

Customer Premise T-1 Customer’s Digital Phone System Digital T1 Card Sales New Hire v2.1 2/19/098 Digital T1 Solution Components ◦ Digital Phone System ◦ T1 Interface card

Analog T1 Pricing Sales New Hire v2.1 2/19/099 Plan Descriptions (All plans include Class 5 features): BASIC - Choose 1 option ENHANCED - Choose 2 available options PREMIUM - Choose 4 available options Options to choose from (no substitutes are allowed): Failsafe Routing Telephone (ANI) Outpulse – offers a detailed list of telephone numbers and company name Online Billing– offers a detailed bill and call detail by number Remote Call Forward (RCF) – only outputs to respective rate center Account Codes Caller ID with Name 10,000 Local minutes – Bands A & B TermBasicEnhancedPremiumInstall 3 Year$325$350$399Waived 2 Year$350$375$425$175 1 Year$400$425$475$250

Sales New Hire v2.1 2/19/0910 Digital T1 Pricing Plan Descriptions: BASIC - Choose 1 option ENHANCED - Choose 2 available options PREMIUM - Choose 4 available options Options to choose from (no substitutes are allowed): Failsafe Routing Multi-Exchange - 1 rate center Caller ID with number Account Codes - max 100 Voice VPN TermBasicEnhancedPremiumInstall 3 Year$325$350$399Waived 2 Year$350$375$425$175 1 Year$400$425$475$250

PRI

 PRI is a type of ISDN  Allows for 23 simultaneous calls  DID capable (Can have hundreds of numbers, but only 23 calls at a given time)  Requires a digital phone system and a PRI card Sales New Hire v2.1 2/19/0912

PRI Target Customers Sales New Hire v2.1 2/19/0913  Customers with existing PRI system  Need for up to 23 simultaneous calls  Customers looking to upgrade to Digital PBX and PRI system  When PRI is needed, but an integrated solution is not enough

PRI Sales New Hire v2.1 2/19/0914 D Channel  Carries signaling and control information  ANI – Automatic Number Identification – information captured for billing purposes  DNIS – Programmed on a line to help with routing

Sales New Hire v2.1 2/19/0915 PRI Pricing Plan Descriptions: BASIC = Caller ID (number) + 1option ENHANCED = Caller ID (number) + 2 options PREMIUM = Caller ID (number) + 4 options Options to choose from (no substitutes are allowed): Failsafe Routing DID Outpulse Online DID Billing – offers a detailed bill recording DID numbers Caller ID w/ name Multi-Exchange Account Codes Voice VPN - up to 5 locations 10,000 Minute Bands A & B package TermBasicEnhancedPremiumInstall 3 Year$300$325$375Waived 2 Year$350$375$425$175 1 Year$450$475$525$250