R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October EPCC-05 Stockholm October Speaker: Hans Deijnoff, IPTC AB
R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October IPTC AB Launch / Presentation of: DEX28™ VoIP Gateway IP as a medium for DTS connection DTS, OWS and OPI connected remotely Remote telephonist or ACD agent Call recording AGENDA
R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October IPTC AB A development company focused on innovative, market-adapted solutions for MD110 and BP. Ericsson background and cooperation since the early 1980s.
R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October VoIP equipment for Ericsson's PBXs Advanced CTI solutions Call recording We develop: What does IPTC do?
R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October DEX28 IP PBX SideExtension side DEX28-GE 2 or 6P MD110 BP D 4200 D 3200 D 2600 OWS OPI
R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October Local office (centralized switchboard) Travelling employees Temporary workplaces (project groups / renovations, etc) Call Center / Contact Center Remote telephonist / agent workplace Home workplace Training Some examples: And more
R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October Not to be mixed up with VoIP H.323 telephony! U Utilizes IP (Internet/Intranet) as the medium for transport, sending data and distributing calls to digital telephone extensions. Full functionality via digital system telephones, OPI, OWS incl. ACD, MDS etc. Full utilization of PBX functionality. DEX28 – VoIP
R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October PC DEX28 – Possibilities PBX Side DEX28 / GE 2 or 6P/ GW DTS DEX28 / GE 2 or 6P/ EXT... DECT GAP USB IP PDA Bluetooth Extension side
R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October Specify an IP address for the DEX28 as server SIMPLE ADMINISTRATION Enter same IP address on DEX28 extension side PBX side: Extension side: Connect DEX28 to the Internet / intranet Connect DEX28 to the PBX Connect DEX28 to the Internet / intranet (DHCP) Connect telephones to DEX28... and that's it!
R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October Full functionality for all DTS telephones with (MDS, ADN, OPI etc.) Independent of releases from BC9 or later No Operation & Maintenance required Built-in CT adapter for remote OWS Support for firmware upgrading of D4 telephones SoftPhone with full DTS functionality for ACD agent or OWS Call recording, monitoring and security DECT with USB as digital extension (IPTC-approved) Support for PDAs (PocketPC)/ SmartPhone (MobilePC) with WLAN Support for SIP (Prepared) DEX28 – Advantages
R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October Function-tested and approved by Ericsson CE marked and certified for the EU, USA, Australia, Japan and others. Universal hardware, 2 and 6 ports / PBX or extension side Security – VPN / fixed IP & encrypted authentication World-wide distribution network Comprehensive service and support Variable bandwidth - according to customer's own requirements and needs in real-time (standard 64KB – but works perfectly in 16KB) Safeguards current and future investments DEX28 – Conclusion
R DEX28™ – IPTC Albatross™ VoIP Gateway Series IP Technology Communication Taking you one step further EPCC October Time for questions / Dialogue Thank you for your attention Pyramidbacken 6 SE Kungens Kurva Sweden Internet: Tel Tel/fax Mob Hans Deijnoff