Denver Peak Academy Black Belt Training Day 5 – Celebration!

Agenda – Day 5: Celebration Topic Time Morning Peak Academy overview & expectations for Black Belts 8:00am – 8:30am Morning – Early Afternoon “Ignite” us with your innovation ideas – 5min Ignite presentations Graduation & celebration 8:30am – 12:30pm Peak Academy

Peak Academy Black Belt Training What’s Expected after Training

Why Peak Academy? City Leaders have been asking… What tools and training are available to support our colleagues as they go through Peak Performance? “Investing in Ourselves” The Mayor’s Office & City leaders have created the Peak Academy to train colleagues in the principles of Lean Tools and training to enable us to achieve performance improvements through Peak Performance Training will be offered through the Business Process Improvement team Engaging other agencies and outside consultants who donate their time to provide training and support Certifications that carry into your career at the City

What is the Peak Academy? Denver Green Belts Introduction to Lean Denver Black Belts Learning & applying Lean tools Peak Performers Fellowships | Facilitating Lean Who All Employees Usually a training set up by a manager or supervisor. Recommended by Manager and Selected by Peak Academy Duration Acquired through either: 4-hour training about Lean & perform a just-do-it (JDI) or a 6-S at your work Participation in a Rapid Improvement Event (RIE) 5 day intensive, hands-on training exposing Denver colleagues to: Process Improvement “101” Tools to ID waste Ways to eliminate waste How to prioritize ideas within Peak Performance framework Citywide & within their agency 3 Months of Fellowship Includes Black Belt training & certification followed by facilitating RIEs in other agencies. Remaining 9 Months of Fellowship Work ½-time as a Fellow setting up Peak Improvement structure within their home agency. Ongoing Peak support for Mayor’s Office as approved by manager What Training includes: Peak Performance overview, tools to ID waste in a process, 6S, Just-Do-It, tools to make changes and track 5 day intensive, hands-on training. Modules include: Gemba walk, tools to ID/remove process waste, case studies about Lean, how to analyze data, and facilitation best-practices 5 Day Black Belt Training Tools/Methodology/Hands-on Process Improvement Facilitation – Using the See It/Do It/Train it model What’s Expected after? Document 2-to-3 improvement ideas and submit them to the Peak Academy Perform either: Perform & document a JDI or… Perform a 6-S at y our work Document 3-to-4 ideas annually including ties to strategic plan, scope of initiative and improvements that will result Deliver 2-to-3 ideas as approved by the agency/dept manager.

Certifications – More Detail Peak Academy Certifications Black Belt Green Belt Peak Performer Special Type of Black Belt Do I need to be a Green Belt before I can be a Black Belt? NO. But the preference is that a person attend a green belt class and complete one innovation prior to applying to black belt. Do I need to be a to be a Black Belt before I can be a Peak Performer? NO. Peak Performers are Black Belts but go on to learn facilitation skills, put them into practice in another agency, and put those skills to use back in their home agency. Peak Academy

Peak Academy 2014 Timeline for Black Belts Black Belt Training Dates in 2014: January 27-31 July 21-25 February 24-28 August 18-22 March 24-28 September 15-19 April 21-25 October 20-24 May 19-23 November 17-21 June 16-20 December 15-19 Peak Academy

Peak Academy: Next Steps after Graduation PEP Updates for 2014 We will work with you and your supervisor to update your 2014 PEP with the following outcome titled “Black Belt Innovation” Submit Ideas for Innovation to the Peak Academy (first 3 Boxes of the A3) Review ideas with Peak Academy and your management team (Supervisor, Manager(s), and Agency Exec) Required for buy-in and the plan for implementation Present in A3 format Tie to your Agency/Dept’s strategic plan! Deliver/Implement the ideas & submit completed A3 to Peak Academy with a CC-to your supervisor Peak Academy

Peak Academy: Updating your 2014 PEP Initial Steps (within 1 month after Black Belt training) We will email your supervisor with language for 2014 PEP We will ask your supervisor to confirm by email that: They have updated your 2014 PEP to include the requirements for submitting and implementing innovation ideas % weight of Innovation Outcome determined by you and your supervisor (or manager). Peak Academy will not dictate a %-weight requirement Jan – July 2014 Cohorts 2 ideas implemented (completed A3) = “Meets Expectations” 3 ideas implemented (completed A3) = “Exceeds Expectations” 4 ideas implemented (completed A3) = “Outstanding” Aug – Oct 2014 Cohorts 1 idea implemented (completed A3) = “Meets Expectations” 2 ideas implemented (completed A3) = “Exceeds Expectations” 3 ideas implemented (completed A3) = “Outstanding” Nov – Dec 2014 Cohorts No 2014 expectation. Will work to update 2015 PEP Peak Academy

Peak Academy: Next Steps after Graduation (Cont’d) PEP Updates in 2015 and beyond TBD. We’re going to evaluate Peak Performance, Peak Academy, and the implementation of “innovations”. This will set the direction for how PEPs and expectations might be adjusted in 2015. Peak Academy

Peak Academy: Connecting with your cohort Black Belt Buddies Please pick a “buddy” from your cohort. Your buddy should be someone who is NOT in your department that you DID NOT know before the cohort began. This is someone you can go to for: support, to bounce ideas off of and someone you should encourage to innovate Please be sure you have your buddy’s contact information and set a time to meet with them for coffee or lunch to discuss your innovations. Peak Academy

Peak Academy: Connection with BB Alumni Black Belt Connections (Continued Education) Periodic meetings with Black Belts Highlight Innovation Ideas through presentations (possibly in Ignite format?) Peak Performance Website will provide info www.denvergov.org\PeakPerformance Emails sent out to all Black Belts announcing Continued Peak Education events, occurring every quarter Monthly book clubs Peak Academy

Peak Academy: Next Steps after Graduation Jump-Start on Innovation Ideas You should have three to four A3’s started After review with your management team, these can be submitted to PeakAcademy@denvergov.org to meet your 2014 PEP requirements Peak Academy

Peak Academy Graduation & Wrap-Up Peak Academy

Day 5 Wrap-Up PeakAcademy@denvergov.org Brian Elms Tom Chase Email – brian.elms@denvergov.org Phone – 720-913-1645 Faustino Payán Email –faustino.payan@denvergov.org Phone – 720-913-5541 Melissa Field Email – melissa.field@denvergov.org Phone – 720-913-5167 Tom Chase Email – thomas.chase@denvergov.org Phone – 720-913-5527 Greg Reger Email – gregory.reger@denvergov.org Phone – 720-913-5093 Patrice Hawkins Email – patrice.hawkins@denvergov.org Phone – 720-913-1510 Kent Lighthall Email – kent.lighthall@denvergov.org Phone – 720-913-5165 Peak Academy

Day 5 Wrap-Up Submitting Innovation Ideas or Q’s to Peak Academy: PeakAcademy@denvergov.org Survey We will send you a link to take a survey about this class Please complete the survey and provide input to help us improve the curriculum for future Black Belts! Resources after Graduation www.denvergov.org\PeakPerformance Or Email/Call us!

Peak Academy Message from the Mayor’s Office “The Road Ahead after Training”

Peak Academy Ignite Us!

Black Belt Presentations You’ll have 5 minutes to present your “Ignite” slides IGNITE us! (good luck and have fun!)