1 How Do I Order From.decimal? Rev 05/04/09 This instructional training document may be updated at anytime. Please visit and check the revision number to ensure you are using the most current instructions. CT-01

Slide Navigate to 2.Click on Order Now.decimal’s Website Index of Slides For optimum informational purposes, follow the instructions and click on the links; do not use mouse roller to advance through slides. Use Index and Back buttons when necessary.

Slide 3 1. Back 2. Log In 1.Enter User Name and Password 2.Click Log in (contact Customer Support if not able to Log in) Index of Slides

Slide 4 Set Customer Preferences (1) The Home button is used to return to the Main View/Status Page from other screens within.decimal Direct 2. An Online User Guide is available in.decimal Direct 3. Click Preferences to set Customer Preferences for initial setup and use Back Index of Slides 1. 2.

Slide 5 Set Customer Preferences (2) Check Yes or No regarding s that confirm your order; Check or Un-check Use address from file header; and/or add addresses 2. Check Yes or No regarding s that confirm your shipment; Check or Un- check Use address from file header; and/or add addresses 3. Check if you have Adobe Flash installed 4. Click to update the information you just selected or entered Back Index of Slides

Slide 6 5. Information has been Updated 6. Use to change Password if desired 7. Click Home for Main View/Status Page Set Customer Preferences (3) Back 7. Index of Slides

Slide 7 Main View with Drop-down Box 1.Choose your Site ID 2.Use Drop-down to select view 3.Use to Search for part or order 4. Click to Order Trays (IMRT customers) 5. Click to Order Devices 6. Click on part to check Status or details Index of Slides

Slide 8 Back Status of Part 1.Blue segment indicates real-time status of highlighted part 2.Click to view all orders (clears highlight of part and clears search information if any was entered in search text box) 3. Click to view details of single (highlighted) part 4. Use to return to Main View/Status Page Index of Slides

Slide 9 Back Details of Single Part Click to Print or Save.pdf for Single Part 2.Click to view details for Whole Order Index of Slides

Slide 10 Details of Whole Order Back Click to Print or Save.pdf for Whole Order 2. Click to view details for Single Part 1. Index of Slides

Slide 11 Back PDF of Order Details (Single Part) Click to Save a Copy 2.Click to Print a Copy If you don’t have Adobe Reader get it here: Index of Slides

Slide 12 Back PDF of Order Details (Single Part) 1.Browse to correct folder for saving 2.Name file for saving 3.Save file Index of Slides

Slide 13 Back PDF of Order Details (Single Part) Make appropriate choices 2.Click OK to Print Index of Slides

Slide 14 Back PDF of Order Details (Whole Order) Click to Save a Copy (same as for Single Part) 2.Click to Print a Copy (same as for Single Part) If you don’t have Adobe Reader get it here: Index of Slides

Slide Back 1.Enter Tray Serial Number (found on back of Tray) 2.Click Tray Lookup Order Trays (1) (IMRT Customers) Index of Slides

Slide 16 Back 3. Order Trays (2) (IMRT Customers) Verify fields have filled in correctly* 4. Choose your Site ID 5. Verify your Shipping Information Verify Billing Information; Enter PO 7. Choose number of trays and delivery 8. Click to Place Order Index of Slides *Contact Customer Support if information is not correct or if the following error message is displayed: Invalid Tray serial number, please try again.

Slide Tray Order Placed Successfully 10. Use Home button to return to Main View/Status Page 9. Order Trays (3) (IMRT Customers) Back 10. Index of Slides

Slide 18 Order Devices (1) Back Please ensure Billing, Shipping, Machine, Ship Priority and Patient Name are the same for files to be Batched together for an order.Batched Click on the Method you will use to order Devices: Order with FTP Files are automatically transferred from p.d to Holding Queue in.decimal Direct. Allows review and edit of files before ordering. Order with Adobe Flash Allows multiple-file uploads from dialogue box. A link for a free Adobe Flash download is available in.decimal Direct. Order without Adobe Flash Requires each file to be selected and uploaded individually from dialogue box. No additional software required. Index of Slides

Slide 19 Order Devices (2) Using FTP Back 1.Files are automatically sent from p.d and will be waiting in the Holding Queue. Verify all orders to be placed are in the Holding Queue with a Status of Ready to Order 2. Select files to Delete and Edit as necessaryEdit 3. Click to Batch and continue with Order Index of Slides 3.

Slide 20 Order Devices (3) With Adobe Flash Back Click on the Method you prefer: Upload and Order with Review and Edit Allows upload, review and edit of files, and order placing. Upload and Order without Review and Edit Allows upload of files and automatic order placing without review or edit of files. Please ensure Billing, Shipping, Machine, Ship Priority and Patient Name are the same for files to be Batched together for an order.Batched Index of Slides

Slide 21 Back Click on Add Files Order Devices (4) With Adobe Flash Upload and Order with Review and Edit Index of Slides

Slide 22 Order Devices (5) With Adobe Flash Upload and Order with Review and Edit Back Browse to files to upload 2. Select files to upload; you may select multiple files 3. Click on Open Index of Slides

Slide 23 Back 1. Verify that all the files opened appear on this page 2. Click on Upload Files Order Devices (6) With Adobe Flash Upload and Order with Review and Edit Index of Slides

Slide After 100% Uploaded 2.Continue by Clicking on Order/Review to Verify Files to be Ordered Back Order Devices (7) With Adobe Flash Upload and Order with Review and Edit Index of Slides 2.

Slide 25 Order Devices (8) Verify Files to be Ordered 1. Verify all of the orders to be placed are in the Holding Queue with a Status of Ready to Order 2. Select file(s) to Delete or Edit as necessaryEdit 3. Click to Batch and continue with Order Back with Flash Back without Flash Index of Slides 3.

Slide 26 Order Devices (9) Batch and Order 1. Selected parts will be batched together; all must have the same shipping information, billing information, etc.batched 2. Select checkbox next to “I agree to the Terms and Conditions…” 3. Select treatment area from Drop-down Box 4. Click on Order Parts Back to Verify Back to FTP Index of Slides

Slide 27 1.Please do not click any buttons while your order is processing 2.This screen and message appears while your order processes 3.To see the screen that will appear next: Click HereClick Here 1. Back Order Devices (10) While Your Order Processes Index of Slides 2.

Slide 28 Order Devices (11) Verify Order 1. Verify this is the information from your files 2. Click Order More to order or batch more files 3. Click the Home button to return to the Main View and verify your files are on the Status Page Back Index of Slides

Slide 29 Order Devices (12) With Adobe Flash Upload and Order without Review and Edit Select the Upload and Order checkbox 2. Use Drop-down box to Select Treatment Area 3. Select the “I agree to the Terms and Conditions…” checkbox 4. Click Add Files 4. Back Index of Slides

Slide 30 Back Browse to files to upload 2. Select files to upload; you may select multiple files 3. Click on Open Order Devices (13) With Adobe Flash Upload and Order without Review and Edit Index of Slides

Slide 31 Back Order Devices (14) With Adobe Flash Upload and Order without Review and Edit Index of Slides 1. Verify all the files opened appear on this page 2. Click on Upload Files 1. 2.

Slide Click on home and verify files are on the Status Page 1. Back Order Devices (15) With Adobe Flash Upload and Order without Review and Edit Index of Slides

Slide 33 Order Devices (16) Without Adobe Flash Back Click on the Method you prefer: Upload and Order with Review and Edit Allows upload, review and edit of files, and order placing. Upload and Order without Review and Edit Allows upload of files and automatic order placing without review or edit of files. Please ensure Billing, Shipping, Machine, Ship Priority and Patient Name are the same for files to be Batched together for an order.Batched Index of Slides

Slide 34 Order Devices (17) Without Adobe Flash Upload and Order with Review and Edit 1. Use the Add file button to add several Browse buttons/lines (7 shown) 2. Click Browse Back Index of Slides

Slide Browse to files to upload 2. Select file to upload, one at a time 3. Click on Open 4. Repeat 1., 2., and 3. for all files to be ordered Back Order Devices (18) Without Adobe Flash Upload and Order with Review and Edit Index of Slides

Slide Click on Upload Now 1. Back Order Devices (19) Without Adobe Flash Upload and Order with Review and Edit Index of Slides

Slide Upload(s) Successful 2. Click Order/Review to continue with Verify Files to be Ordered Back Order Devices (20) Without Adobe Flash Upload and Order with Review and Edit Index of Slides

Slide Select the Upload and Order checkbox 2. Use Drop-down box to Select Treatment Area 3. Select the “I agree to the Terms and Conditions…” checkbox 4. Use the Add file button to add several Browse buttons/lines (6 shown) 5. Click Browse Back Order Devices (21) Without Adobe Flash Upload and Order without Review and Edit Index of Slides

Slide 39 Back 1. Browse to files to upload 2. Select file to upload, one at a time 3. Click on Open 4. Repeat 1., 2., and 3. for all files to be ordered Order Devices (22) Without Adobe Flash Upload and Order without Review and Edit Index of Slides

Slide Click on Upload and Order Back 1. Order Devices (23) Without Adobe Flash Upload and Order without Review and Edit Index of Slides

Slide 41 Order Devices (24) Without Adobe Flash Upload and Order without Review and Edit 1. Upload(s) Successful 2. Add, Browse, and Upload to order more or 3. Verify files ordered are on the Status Page by using the Home button 1. Back Index of Slides

Slide Make edits to black text in boxes (gray text is not available for edit), as necessary: Patient, Comp ID, , Shipping and Billing information, PO, or Delivery (up-charge applies for Delivery other than 72 hours) 2. Save or Cancel Back to VerifyBack to FTP Order Devices (25) Edit Files Index of Slides

Slide 43 Contact Us (1) Back Enter subject 2.Select job number or checkbox 3.Verify or change information 4.Write message 5.Click Send Index of Slides

Slide 44 Back Contact Us (2) 1. Your message has been sent!! You will be contacted by.decimal 2. Click Home to return to Main View/Status Page Index of Slides 1. 2.

Slide 45 Batching is the act of selecting files to be Batched and Ordered together. Files to be Batched together require the same Patient Name, Machine, Billing information, Shipping information, and Ship Priority. All files Batched together will be shipped together. Back to Batch and Order Back to Order DevicesBack to Order Devices with FlashBack to Order Devices without Flash Order Devices (26) Batched Index of Slides

Slide 46 Index of Slides