FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory for technical and IT services operator Sergey Dovgan, Technical Director, Russia & CIS Ulrich Schälling, Head of Business Line Telecommunications

FNT Software – Overview FNT Software is a leading provider of integrated software solutions for telecommunication network & service resource management, data center infrastructure management, and IT management worldwide Established in 1994, it is an independent, owner-run software company. FNT’s innovative FNT Command software suite is used worldwide by more than 25,000 users Headquarters: Ellwangen, Germany Subsidiaries: Parsippany, New Jersey (USA) Singapore Moscow Worldwide network of more than 30 partners More than 500 customers across well-known organizations More than half of the companies listed in Germany’s DAX 30 index are customers

FNT Software – Overview FNT Customer Base

Gartner‘s Nexus of 4 Forces Converging Technologies: one comprehensive data model for OSS and IT automation Gartner‘s Nexus of 4 Forces About the Nexus of Forces The Nexus of Forces is the convergence and mutual reinforcement of social, mobility, cloud and information patterns that drive new business scenarios. Although these forces are innovative and disruptive on their own; together they are revolutionizing business and society, disrupting old business models and creating new leaders. The Nexus is the basis of the technology platform of the future. We have a strong growth story for the datacenter and connect systems group because the underlying drivers are dynamic and compelling: Gartner Group published a report in June 2012 regarding the Nexus of Forces: social, mobile, cloud and information. As a result of consumerization and the ubiquity of connected smart devices, people’s behavior has caused a convergence of these forces. Gartner also flagged a warning to all IT leaders at their annual Symposium/ITxpo 2011: Their existing architectures are becoming obsolete!! What’s happening in this convergence of social, mobile, big data and cloud? Big Data is the context for delivering enhanced social and mobile experiences. Mobile devices are a platform for effective social networking and new ways to work. Social links people to their work and each other in new and unexpected ways. And, cloud enables delivery of information and functionality to users and systems. The forces are intertwined to create a user-driven ecosystem of modern computing. The nexus is the point at which two or more of four major IT forces converge to create new patterns of outcomes in technology use, business reality, market dynamics and changes to the lives of people. “The Nexus of Forces Works Its Way Into the Enterprise” Gartner September 2013

new Photos on Facebook Each Day Converging Technologies: one comprehensive data model for OSS and IT automation Social Networks explode 350 Million new Photos on Facebook Each Day Facebook Users Are Uploading 350 Million New Photos Each Day Facebook revealed in a white paper that its users have uploaded more than 250 billion photos, and are uploading 350 million new photos each day. To put that into perspective, that would mean that each of Facebook's 1.15 billion users have uploaded an average of 217 photos apiece. These numbers do not include photo uploads on Instagram. Facebook is the world's largest photo-sharing site, and the acquisition of Instagram solidified its place at the top of all photo-sharing activity on the Web. However, Snapchat, despite being much smaller than Facebook, has proven to be a serious contender and drives incredible photo-sharing volume. Snapchat has also reported that its users share an average of 350 million photos daily. Read more: http://www.businessinsider.com/facebook-350-million-photos-each-day-2013-9#ixzz2kQwEZ400 https://fbcdn-dragon-a.akamaihd.net/hphotos-ak-prn1/851575_520797877991079_393255490_n.pdf

19 6 Billion Billion Mobile takes over CONNECTED DEVICES by 2016 Converging Technologies: one comprehensive data model for OSS and IT automation Mobile takes over 19 Billion CONNECTED DEVICES 6 by 2016 Mobile phones are already well on their way to replacing cameras, cash, maps, remote controls, handheld gaming systems, boarding passes, tickets, cash registers, calculators, notepads, and much more. And they’re becoming globally ubiquitous: with over 6 billion subscribers, 1.6 billion phones were actually shipped last year; and by the end of this year, 1.4 billion smartphones will be in use. Mobile platforms will catalyze next-generation connected experiences. Per Cisco: The proliferation of tablets, mobile phones, and other smart devices as well as machine-to-machine (M2M) connections are driving up the demand for connectivity. By 2016, the forecast projects there will be nearly 18.9 billion network connections compared with 10.3 billion in 2011. By 2016, there are expected to be 3.4 billion Internet users about 45 percent of the world's projected population (7.3B). Works out to 2.6 devices per person or 5.6 per internet user. Advanced economies will be above this average: A report from the OECD on the internet of things estimates that a family of four will go from having an average of 10 devices connected to the internet now to 25 in 2017 (6.25 per user) On the intelligent systems side – there’s a very wide range of estimates on the device to server ratio. In energy, we have pilots in which intelligent systems are placed in the energy substation to optimize and balance energy in real time at a local level, while servers aggregate and analyze data across the entire energy grid.  In this case, there is about 1 server for every 65 intelligent systems at the edge. Digital signs and kiosks drive 1 server for every 20 devices. Other high end example digital camera = 6:1 ratio for facial analysis. Billion Subscribers

5 EXABYTES OF DATA CREATION 1000 YEARS 2 YEARS 10 MINUTES Converging Technologies: one comprehensive data model for OSS and IT automation Information and Big Data grows exponentially 5 in 2003 in 2011 Today took 1000 YEARS 2 YEARS 10 MINUTES EXABYTES OF DATA CREATION For years, technologists have discussed the ubiquity of information without realizing how to take full advantage of it. That time is here now! Social, mobile, cloud make information accessible, shareable and consumable by anyone, anywhere, at any time. Knowing how to capture the power of the ubiquity of information and use that information at the right time, will be CRITICAL! It took 1,000 years to create 5 Exabytes of data by 2003. Today, it takes 10 minutes! Big data is a business driver, not just an IT driver. Big Data: It is said that over €3 Trillion will be spent in IT by 2016. One big growth factor is Big Data! The overall market for Big Data technology — hardware, software and services — is projected to increase to $23.7 billion by 2016, from $8.1 billion last year, according to IDC More than 75 percent of midsize to large businesses are implementing big data-related solutions within the next 12 months — with customer care, marketing and sales departments increasingly driving demand, according to new Microsoft Corp. research (http://www.microsoft.com/en-us/news/Press/2013/Feb13/02-11BigDataRoundupPR.aspx) Per Morgan Stanley CIO survey: 34 % of surveyed CIOs expect to increase analytics spending over the next three years (vs 13% that said they would decrease analytics spending) Der Anteil der Video-Daten am gesamten Internet-Verkehr wird laut einer Studie von Cisco Systems 2017 weltweit bei mehr als 70 Prozent liegen. Das bedeutet, dass nicht nur die Netzwerke, sondern auch die Rechenzentren von Service-Providern so flexibel ausgelegt sein müssen, dass über sie Video-Services nach Bedarf in der gewünschten Qualität bereitstellen können. Laut Cisco wird das IP-Datenvolumen in Cloud-Data-Centern im Jahr 2016 weltweit an die 6,6 Zettabyte betragen (2012: rund 2 ZByte). Hinzu kommen Services, die Privatanwender aus Clouds beziehen, etwa Videos und Musikdienste. An die 62 Prozent der Workloads werden der Cisco-Studie zufolge 2016 in Cloud-Data-Centern angesiedelt sein, nur 38 Prozent in herkömmlichen Rechenzentren. Der Trend in Richtung "Mobile Data": Der Cisco Visual Networking Index geht davon aus, das 2017 weltweit 11,2 Exabyte Daten pro Monat von mobilen Geräten wie Smartphones und Tablet-Rechnern aus abgerufen werden. An die 7,4 Exabyte entfallen davon auf Videos.

$200 Billion Cloud services in 2016 Converging Technologies: one comprehensive data model for OSS and IT automation Cloud lifts off $200 Billion Cloud services in 2016 The Personal Computer will be replaced with the Personal Cloud Gartner believes the personal cloud will replace the PC as the center of our digital lives sooner than you might think: 2014. Major trends in client computing have shifted the market away from a focus on personal computers to a broader device perspective that includes smartphones, tablets and other consumer devices. Emerging cloud services will become the glue that connects the web of devices that users choose to access during the different aspects of their daily life. Cloud: Gartner estimates total cloud services spending at $200B in 2016 is more than double that of 2011 ($~90B). Global cloud IP traffic will increase six-fold over the next 5 years. Global cloud IP traffic will account for nearly two-thirds of total data center traffic by 2016.  Fastest growing DCSG business segment: >25% CAGR is our last public forecast Beyond the CPU, we have 2X attach rate of non-CPU revenues than average in cloud – for every $1 of CPU revenue, we garner up to $.50 of non-CPU revenue

these 4 forces are no longer a probability Converging Technologies: one comprehensive data model for OSS and IT automation Social Networks Mobile Big Data Cloud these 4 forces are no longer a probability … they impact your network strategy and daily operations! Gartner believes the personal cloud will replace the PC as the center of our digital lives sooner than you might think: 2014. Major trends in client computing have shifted the market away from a focus on personal computers to a broader device perspective that includes smartphones, tablets and other consumer devices. Emerging cloud services will become the glue that connects the web of devices that users choose to access during the different aspects of their daily life. Cloud: Gartner estimates total cloud services spending at $200B in 2016 is more than double that of 2011 ($~90B). Global cloud IP traffic will increase six-fold over the next 5 years. Global cloud IP traffic will account for nearly two-thirds of total data center traffic by 2016.  Fastest growing DCSG business segment: >25% CAGR is our last public forecast Beyond the CPU, we have 2X attach rate of non-CPU revenues than average in cloud – for every $1 of CPU revenue, we garner up to $.50 of non-CPU revenue

What are the technologies & resources Converging Technologies: one comprehensive data model for OSS and IT automation …but let‘s look behind the scenes What are the technologies & resources …to be managed from an end-to-end perspective …to ensure highest level of customer experience Social Networks Internet & Network Technology OTN / IP / MPLS… Mobile Network Technology UMTS / LTE Big Data Data Center Technology Cloud IT Technology

How will this impact Business and daily Operations? Converging Technologies: one comprehensive data model for OSS and IT automation How will this impact Business and daily Operations? Increased automation Reduced Time-to-Market New Business Models Higher complexity of Products and Services Service bundles, typically composed of an array of service items  hosted in a multi-cloud environment combined with  Services produced with own infrastructure Social Networks Mobile Big Data Cloud As a consequence, you need full Transparency throughout the entire Service Chain across all Partners over all physical & logical Telco, IT and Data Center resources to manage Fulfillment, Assurance and Planning processes

Converging Technologies: one comprehensive data model for OSS and IT automation FNT’s Integrated Comprehensive Data Model Full Transparency from Physical to the Service layer Business Services Facility IT Telco Support Services Callcenter Helpdesk Customer Self Service Portal Applications ERP CRM ACD (automatic call distribution) HR Systems physical Server Virtualize Server Storage Logical MPLS LAN SDH SAN Physical Cable Router Antenna UPS Router Cell tower Rack Fire detector Humidity Sensor Facility Site Stockholm Campus Munich Data Center Moscow

FNT customer examples for all that technologies Converging Technologies: one comprehensive data model for OSS and IT automation FNT customer examples for all that technologies Data Center Data Centers throughout USA Data Center Hardware, Cable mgmt. down to MMA (Meet-Me-Area), but also logical network & service resources between Data Centers and Customer access Wireless Mobile Network Qatar Mobile RAN and backhaul incl. fixed line infrastructure with Cabling, Outside Plant incl. WebGIS, IT server and Data Center management (Alcatel-Lucent Managed Service) Wireline Broadcasting network throughout Germany Network & service resource mgmt. with physical equipment and logical network & service resources management IT Central IT network / Data Center in Germany Hardware & Server farms, Server mgmt incl. License & Contract management, IP management, Warehouse and Life cycle mgmt. .

…and what comes next? CLOUD SDN NFV According to Cisco study: Converging Technologies: one comprehensive data model for OSS and IT automation …and what comes next? According to Cisco study: Video traffic will be more than 70% in 2017 Increased need for E2E elasticity & orchestration for Data Center & Network capacity mgmt. Cloud scenario will be moved to a combined Cloud / SDN / NFV story SDN / NFV will additionally boost convergence We will see Virtualization in many areas like AAA, DNS, DHCP, BRAS,… New converged NFV Data Centres SDN / NFV as part of SDDC (Software Defined Data Center – i.e. network, server and storage virtualization) CLOUD SDN NFV Gartner believes the personal cloud will replace the PC as the center of our digital lives sooner than you might think: 2014. Major trends in client computing have shifted the market away from a focus on personal computers to a broader device perspective that includes smartphones, tablets and other consumer devices. Emerging cloud services will become the glue that connects the web of devices that users choose to access during the different aspects of their daily life. Cloud: Gartner estimates total cloud services spending at $200B in 2016 is more than double that of 2011 ($~90B). Global cloud IP traffic will increase six-fold over the next 5 years. Global cloud IP traffic will account for nearly two-thirds of total data center traffic by 2016.  Fastest growing DCSG business segment: >25% CAGR is our last public forecast Beyond the CPU, we have 2X attach rate of non-CPU revenues than average in cloud – for every $1 of CPU revenue, we garner up to $.50 of non-CPU revenue

IT Infrastructure Management Data Center Infrastructure Management Converging Technologies: one comprehensive data model for OSS and IT automation FNT solutions as the Basis for... IT Infrastructure Management Product Portfolio & Service Management Telecommunication Resource Inventory Asset & Configuration Management Cable Management Data Center Infrastructure Management

THANK YOU www.fntsoftware.com Converging Technologies: one comprehensive data model for OSS and IT automation THANK YOU Sergey Dovgan Technical Director, Russia & CIS Sergey.Dovgan@fntsoftware.com +7 916 670 1042 Ulrich Schälling Head of Business Line Telecommunications ulrich.schaelling@fntsoftware.com +49 7961 9039-760 www.fntsoftware.com