ORGANISATION CULTURE AUDIT DATA-BASED ORGANISATION CULTURE BUILDING PROGRAM www.peopleprofit.in THINKTANK MANAGEMENT SERVICES THINKTANK MANAGEMENT SERVICES.

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Presentation transcript:

ORGANISATION CULTURE AUDIT DATA-BASED ORGANISATION CULTURE BUILDING PROGRAM THINKTANK MANAGEMENT SERVICES THINKTANK MANAGEMENT SERVICES

THE FIRE TRIANGLE ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited 2 SPARK FUELOXYGEN

FIRE OF CHANGE TM MODEL ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited 3 SPARK: VISION OF CHANGE FUEL: RESOURCES Financial Technical Human OXYGEN: CULTURE Beliefs & Assumptions Behavioural Norms Behaviours Organisational Change Achieving Vision

WHAT’S IN A CULTURE? ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited 4 Why Talk about Culture in Business Organisations?

CODES FOR WORK BEHAVIOUR ©Copyright TTMS-PeopleProfit/Thinktank Management Services (P) limited 5 “The way we do things around here.” Marvin Bower

CULTURE SETS THE DIRECTION Culture represents: Basic Values, Beliefs and Assumptions that are Commonly shared by organisation’s members and that shape their Behaviours. Culture represents: Basic Values, Beliefs and Assumptions that are Commonly shared by organisation’s members and that shape their Behaviours. WORK BEHAVIOUR COLLECTIVE PERFORMANCE BUSINESS PERFORMANCE 6 ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited

©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited 7 Organisation Culture provides one of the most powerful levers for CHANGE CULTURE: A CHANGE LEVER

TYPICAL PROJECT SCOPE ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited 8 ACME Corp has undertaken an extra-ordinary journey … to build an organisation culture along its envisioned values. To reconfigure and customise the Organisation Culture Audit Survey (OCAS) Tool in line with ACME Corp values. ACME will use the tool for quantitative assessment of Organisation Culture and to drive a data-based culture building program.

SURVEY METHODOLOGY ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited 9 Organisation Culture Audit Survey (OCAS) is a quantitative culture assessment tool. Quantitative Surveys enable measurement and hence improvement. They make data-based change initiatives possible. They enable repeat measurements to track improvements. They enable broad-based participation from all levels making the results more accurate.

HIGHLY RELIABLE PRECISION TOOL ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited 10 Organisation Culture Audit Survey (OCAS) is an extremely reliable precision tool with top- drawer psychometric properties.

Existing Culture ProfileDesired Culture ProfileAnalysis of GapsUnit wise Gap AnalysisFunction wise Gap AnalysisImplicationsAction Map ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited 11 OCAS SURVEY REPORTING

©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited 12 OCAS SURVEY REPORT SAMPLE

©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited 13

TTMS PEOPLEPROFIT: PROFILE Consulting arm of Thinktank Management Services (P) Ltd Provides services and solutions in the ‘Human Resource’ & Human Performance Technology’ areas. Global network of eminent experts and professional practice leaders from Asia, Europe and the U.S. ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited 14

15 ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited Research Rigour I Ground Realities