2019 WESTCAS Strategic Plan Goal # 1: Maintain Business Continuity a. Update Administrative Coordinator Scope of Work – COMPLETED b. Harmonize 2019 Budget with Strategic Plan – COMPLETED c. Establish Electronic Banking – COMPLETED Goal #2: Stabilize & Improve Membership Engagement a. Investigate direct contact member satisfaction survey program – ASSIGNED b. Develop State Coordinator marketing materials – ASSIGNED c. Evaluate function, purpose & future rule for social media – ASSIGNED d. Prepare membership communication plan – ASSIGNED Regulatory/Legislative Workshop, February 28, 2019

2019 WESTCAS Strategic Plan Goal #3: Redefine Scope of Membership Services a. Evaluate/define role of committee assignments – TBD by Membership b. Redefine Legislative Affairs scope-of-work – COMPLETE c. Investigate & propose NWRA/NACWA membership options – ASSIGNED Goal #4: Seek Opportunities to Promote WESTCAS, Mission, Goals and Objectives a. Review meeting structure, location, frequency – TBD by Membership b. Evaluate/implement Delegation Letter Advocacy Program – HICKS + RAY Regulatory/Legislative Workshop, February 28, 2019