Management and leadership in nursing Introduction unit “1”

Nursing profession’s first priority is competent and safe Pt. care. *Nurse manager assures the best possible environment for providing high-quality Pt care.. Introduction to management & leadership.. Dr.Atef J Ismail 2

key leadership position is the first-line nursing manager . Nurses in most health care setting today hold great responsibility to ensure that pts receive the health care that they need to lead active, productive lives. To provide high quality nursing services, it is essential to provide well- qualified nursing leadership key leadership position is the first-line nursing manager . Introduction to management & leadership.. Dr.Atef J Ismail 3

1-economics of health care 2-competitive nature of the industry Several key issues will influence and create change in the delivery of health care in our society : 1-economics of health care 2-competitive nature of the industry 3-shortages of professional health care personnel. 4-focus on quality outcomes. We have unstable situation that requires change to occur rapidly . This change demands flexibility, intelligence, and new leadership expertise Introduction to management & leadership.. Dr.Atef J Ismail 4

manager must have a good understanding of nursing costs (financial skills) cost effectiveness of nursing care need continued study to ensure the pt outcomes & economically increased intensity of care caused by shorter hospital stays & aging of the population . To improve care it require the institutions to focus on consumer satisfaction in addition to the quality of clinical outcome . Introduction to management & leadership.. Dr.Atef J Ismail 5

1st line manager ensure pt’s expectations of care are met. nurses are the largest group of health care professionals and have more contact with pts than do other employees, pts often judge the quality of care by the quality of their services. 1st line manager ensure pt’s expectations of care are met. accomplished by surveys, focus groups . Our hospitals is managed by industrial models of management that create tremendous job dissatisfaction and staff turnover. Professional nurses must be given accountability and authority for pt care. Introduction to management & leadership.. Dr.Atef J Ismail 6

Definition of management : art of getting things done through people ” . both art and a science ” . work that involves the guidance or direction of a group of people toward organizational goals or objective’s. interpersonal and technical aspects, through which the objectives of an organization being managed . Introduction to management & leadership.. Dr.Atef J Ismail 7

" Management: The process of getting work done through others done properly, on time, and within budget, including the deployment of the resources to accomplish organizational ends " Introduction to management & leadership.. Dr.Atef J Ismail 8

(Achieving organizational objectives through: planning. Organizing. “ Management process : (Achieving organizational objectives through: planning. Organizing. staffing Directing. controlling (For human and physical resources and technology ) Introduction to management & leadership.. Dr.Atef J Ismail 9

MANAGEMENT FUNCTIONS 1- PLANNING: All other functions are dependent on it Data are gathered and analyzed manager must predict what is future needs & set objectives . Priorities must be set . The strategies sequenced in a time frame . Planning of policies and procedures . Budgets are used in planning . Planning is the basis for time management, Introduction to management & leadership.. Dr.Atef J Ismail 10

organizing The personnel can implement the plans with efficiency and effectiveness,: Establish of organizational structure . Relationships are delineated. Job analysis: (positions , qualifications .etc) Introduction to management & leadership.. Dr.Atef J Ismail 11

STAFFING STAFFING STAFFING: recruiting, selecting, orienting developing personnel to accomplish the goals of the organization. determining assignment systems , case method, functional, team, primary nursing. schedules to meet the needs of the clients, personnel, and institution. Introduction to management & leadership.. Dr.Atef J Ismail 12

DIRECTION (Direct personnel and activities to accomplish the goals of the organization. Motivating and leading personnel . Knowledge of one’s leadership style . To get work done by others . tasks require good communication skills and assertive behavior Introduction to management & leadership.. Dr.Atef J Ismail 13

CONTROLLING (Ensures progress toward objectives according to plan and involves setting standards, measuring performance against those standards . (reporting results & take corrective actions) * Comparing results with predetermined standards of performance Introduction to management & leadership.. Dr.Atef J Ismail 14

LEVELS OF MANAGEMENT: Top managers: Responsible for overall operations. Middle managers: coordinate nursing activities of several units. First line managers: (supervisors, or head nurses.) directly responsible for the actual production of nursing services. Introduction to management & leadership.. Dr.Atef J Ismail

MANAGER NEEDS THREE TYPES OF SKLLS 1) Technical skills: Involve methods, procedures, techniques & knowledge of work being performed. 2) Human relations skills, ability to motivate and lead others and to manage conflict. 3) Conceptual skills require analytical thinking and being able to perceive trends of the organization. Introduction to management & leadership.. Dr.Atef J Ismail

Mix of skills for levels of managem. Introduction to management & leadership.. Dr.Atef J Ismail

The end Introduction to management & leadership.. Dr.Atef J Ismail 18