1. Standard BMA-IBT-4
Analyze and integrate leadership skills and management functions within the business environment.

2. Objectives
To obtain an understanding of the five management functions.
To become knowledgeable about the management process.
To learn the roles and purposes of a manager or supervisor.

3. Management
Is the process of coordinating resources in order to accomplish an organization’s goals
Is carried out by a supervisor, manager or management team

4. Supervisors & Managers
Conduct the management process
Set goals for the business
Guide the activities of the business
Keep the business moving toward set goals
Make things happen, but do not usually perform actual jobs in departments or businesses
Are responsible for seeing the work is completed

5. The Management Process
Is the primary activity a supervisor or manager performs
Is composed of the basic management functions
Is key to completing a task effectively and efficiently

6. Management Efficiency means doing the task right
is the ability to do something well or achieve a desired result without wasted energy or effort
refers to the relationship between inputs and outputs
Examples:
efficiency is increased when you receive more output from a given input
efficiency is also increased when you receive greater output from fewer inputs

7. Management Effectiveness means doing the right task
translates into obtaining business goals
is not always efficient

8. Management Tip
To be a good supervisor you must be concerned with both reaching goals and doing so in an efficient manner

9. Supervisors & Managers
Control the following:
human resources
financial resources
material resources
information resources
Direct others using various management styles

10. Management Styles Power-oriented Routine-oriented Achievement-oriented
Micromanagement

11. Power-Oriented Style Maintains total control over the entire operation
Works in situations where employees are:
untrained
inexperienced
involved in a crisis

12. Routine-Oriented Style
Keeps the operation running smoothly rather than accomplishing other goals
Is appropriate in middle management in large corporations

13. Achievement-Oriented Style
Is open to new ideas and seeks out employee suggestions
Is most effective in situations where the manager is dealing directly with employees who are producing the work

14. Micromanagement
Occurs when a manager closely controls the work of employees
Involves the manager or supervisor controlling every step of a process with little employee freedom
Can be an ineffective leadership method
Should only be used if this type of intensive control is necessary

15. Management Tip
The best managers and supervisors are able to use situational management
Situational management occurs when a manager or supervisor can adapt the management approach to a particular circumstance

16. Management Functions
Are the pieces which compose the management process
Are the key steps which must be completed in order to achieve an organization’s goals
Are the major responsibilities or tasks of a supervisor

17. Management Functions
Planning
Organizing
Staffing
Leading
Controlling

18. Achievement
When the five management functions are successfully combined and implemented the business will effectively and efficiently achieve its goals