Catherine or Helen www.thestudentsurvey.com

What is the NSS? www.thestudentsurvey.com Annual survey of mostly final year undergraduates across the UK Commissioned by the Office for Students (OfS) on behalf of the UK funding bodies Conducted independently by Ipsos MORI Quick and easy to complete Catherine or Helen www.thestudentsurvey.com

… a range of questions about your course experience The NSS asks… … a range of questions about your course experience The teaching on my course Learning opportunities Assessment & feedback Academic support Organisation & management Learning resources Catherine or Helen Learning community Student voice Overall satisfaction www.thestudentsurvey.com

How are the results used? The NSS results are made publicly available to help prospective students make informed decisions of where and what to study. Universities and colleges are provided with the anonymised data to help them identify areas where they are doing well, as well as areas for development, for the purpose of improving the student learning experience for future generations of students. Catherine or Helen www.thestudentsurvey.com

Student feedback has… www.thestudentsurvey.com Introduced the Laptop Loan Service in the LRCs Improved WIFI around campus Introduced the Go Herts Award Zaina www.thestudentsurvey.com

Student feedback has… www.thestudentsurvey.com Refurbished teaching spaces; LRC study spaces, new technology in classrooms, improved furniture, new welcome desks in some Schools Zaina www.thestudentsurvey.com

Improved social spaces around campus; LRC cafes, The Oval, Forum Cafe Student feedback has… Improved social spaces around campus; LRC cafes, The Oval, Forum Cafe Zaina www.thestudentsurvey.com

It’s your University. Complete the NSS Ipsos MORI will send emails inviting you to take part in the survey from Monday 28 January until Tuesday 30 April You can now complete the NSS online using a PC, smartphone or tablet The NSS respects student privacy. At no point will you be identified to the university or college; your responses are anonymised Zaina www.thestudentsurvey.com

Communications about the NSS In addition to receiving e-mails from Ipsos Mori, you should also receive; a letter, via e-mail, from the Vice Chancellor of the University & the President (Education) from Hertfordshire’s Student Union inviting them to participate in the Survey (25/1/19) a letter, via e-mail from the Dean of their School highlighting responses to previous feedback received and inviting them to participate in the Survey (from 25/1/17) Publicity about the NSS, on posters and on screens will be on display across both campuses Lisa OR Helen www.thestudentsurvey.com

Join in and win! www.thestudentsurvey.com If you complete the survey prior to 31st March, 2019, you will automatically be entered into the University’s prize draw to win one of ten £300 cash prizes. A prize-giving event will be organised to take place in early April Lisa or Helen www.thestudentsurvey.com

It’s your University. Complete the NSS To complete the Survey you can scan the NSS Quick Response code with your smartphone (you may need to download a free QR reader app) Zaina www.thestudentsurvey.com

It’s your University. Complete the NSS Go to www.thestudentsurvey.com Zaina

Other feedback activities It is useful to note that alongside the NSS, the University continues to seek feedback from the entire undergraduate student community (not just final years) at other times and in other ways From 18-Feb-19 to 01-Mar-19 standard’ mid-module feedback (questions & open comments) From 01-Apr-19 to 12-Apr-19 individual lecturer feedback (questions) Lisa or Helen www.thestudentsurvey.com

Any Questions ? Catherine or Helen www.thestudentsurvey.com