Execution to die for... Overcoming the barriers to execution Execution to die for... The Wagon Wheel Way Operating System

Deciding what to do is often the easy part; making it happen is what counts … you get no rewards for intentions The Challenge 1.Understand the fundamental causes of poor execution 2.Identify the key barriers to making it happen 3.Match the barriers to a model that maps the complete operational process 4.Develop counter-measures to each of the barriers identified

Deciding what to do is often the easy part; making it happen is what counts … you get no rewards for intentions 1.Understand the fundamental causes of poor execution Planning and Execution are regarded as two totally separate activities Too little time is spent analysing the implications of the Plan Too few people are involved in developing the Plan Too much time wasted on Mission & Vision statements

Deciding what to do is often the easy part; making it happen is what counts … you get no rewards for intentions 2.Identify the key barriers to execution Deficiencies in Planning:13 Deficiencies in Execution:14 Deficiencies in Monitoring, Measuring & Adapting: 6 Deficiencies in Revising: 3 TOTAL:36

Deciding what to do is often the easy part; making it happen is what counts … you get no rewards for intentions 3.Match the barriers to a new operational model The Wagon Wheel Way Operating System THE CRITERIA Universal in its application – an open system Separates this is what we are going to do from this is how we are going to do it Demonstrates the inter-dependency between a) planning, b) execution & c) monitoring, measuring & adapting Simple, Memorable, Dynamic & Practical

How the Wagon Wheel Works 1. The Hub This is what we are going to do 2. The Spokes Link the Hub to the Support and Enabling Functions 4. The Metal Band Represents the resources required for execution - the Enabling Functions 3. The Wheel Rim Represents this is how we are going to do it - the Support Functions

Step 1 1.Construct the Hub of the Plan Barrier No. 1 The plan did not take into account the new environment we were operating in

Step 2 2.Attach the spokes to the Hub of the Plan Barrier No. 7 The implications of the Plan were not sufficiently worked through by the planners

Step 3 3.Attach the wheel rim to the hub via the spokes – the implications of the Hub of the Plan on the organisations Support Functions Barrier No. 8 Insufficient time was spent planning before moving to implementation

4.Reinforcing the wheel rim with the metal band – the Enabling Functions – Human Resources & Finances – People & Money Barrier No. 9 The implementation of the plan required changes in the current organisational structure that management were not prepared to make Barrier No. 10 The planners underestimated the costs of implementation Step 4

Plans to Reality Execution to die for... Barrier No. 12 There was no Action Program that set out the objective of each action, who was to be responsible for it and its completion date The transition from planning to implementation - note direction of arrows

Plans to Reality Execution to die for... Implementation Business Environment Execution – Rolling the wheel

Plans to Reality Execution to die for... O MELETTE Barrier No. 14 There were different views on where the organisation is now and this has resulted in varying levels of commitment to the implementation of the Plan O for Organisational Alignment Business Environment Execution – Rolling the wheel

Plans to Reality Execution to die for... OME LETTE Barrier No. 19 Many employees were very anxious about the changes that they were being asked to make - yet they were made to feel that such anxiety was both unreasonable and unnecessary ME for Management of ChangE Business Environment Execution – Rolling the wheel

Plans to Reality Execution to die for... OMELE TTE Barrier No. 21 Leadership at the top of the organisation was largely invisible and remote from those charged with the detailed implementation for LEadership LE Business Environment Execution – Rolling the wheel

Plans to Reality Execution to die for... Barrier No. 23 Our organisation embraced the concept of teams and teamwork but their establishment was seen as an end in itself rather than as a means to an end for Teams & Teamwork TT Business Environment Execution – Rolling the wheel OMELETT E

Plans to Reality Execution to die for... Barrier No. 25 The general view among employees was that their feelings, needs and aspirations were being ignored by executive management for Employee Engagement E Business Environment Execution – Rolling the wheel OMELETTE

Plans to Reality Execution to die for... Barrier No. 26 Communication at all levels of the organisation was lacking. Feedback from those at the coalface was never sought so was never given Communication – The good oil Business Environment OMELETTE

Plans to Reality Execution to die for... Wagon Wheel Maintenance Barrier No. 32 When issues are identified we tend to take action before sufficient analysis has been undertaken Business Environment OMELETTE

Plans to Reality Execution to die for... Time for a major re-build of the Wagon Wheel hub Major Changes in the Business Environment Barrier No. 34 Changes in the external environment made the Plan increasingly irrelevant and so it was gradually abandoned

The Wagon Wheel Way... Is both a model and a process Integrates the complete operational cycle from planning & execution to monitoring, measuring, adapting and revising Provides a framework for major transformational initiatives such as lean thinking, organisational & cultural change Provides management with a common language for all elements of the business cycle Is a GPS that tells you where you are in the business cycle

Plans to Reality Execution to die for... The best practical management book for years Haines has done a brilliant job. I like the way hes come at the problem with some really practical ideas and examples Most impressive. The power of the Wagon Wheel really comes to life through the excellent anecdotes and case studies which kept me enthralled throughout. Haines is a superb story-teller Available from Amazon, AIM bookshops and the Authors website

Plans to Reality Execution to die for... Contact: Graham Haines Principal +61 (0) Ask about installing The Wagon Wheel Way Operating System in your organisation