Enterprise Program Management Office January 2010

EPMO Environment Why EPMO We acknowledged that enterprise software solutions were needed to help solve business process challenges. Microsoft’s EPM products provides a two-fold solution. Project Server Plan integration and maintenance abilities include: Ability to maximize resource leveling and utilization across the enterprise Maintenance of program and project interdependencies through a centralized plan management structure Elimination of manual collection and compilation of updates Reduction in updating and reporting requirements Ability to analyze data real time Windows SharePoint Services workspace capability offer: Single entry point for all program management activities Better leveraging of people, processes, and technology for Program Management Accurate, effective, and efficient collaboration by sharing an enterprise environment

Microsoft Product Family EPMO Environment Microsoft Product Family There are two user experiences that make up the EPM offering. Project Server – Project Professional 2007 is the downloadable software where the project managers plan and track the project plans. Project Web Access – this is where all the EPMO workspaces reside at https://epmo.csc.com/epmo Services Project Server 2007 Platform SQL Server 2005 Windows Server 2003 Windows Share Point Services 3.0

Key CSC EPMO Offerings Include EPMO Environment Key CSC EPMO Offerings Include A Proven Repeatable Deployment Methodology Infrastructure Support Training Processes Operations Support Advanced Reporting Capabilities Wiki Knowledge Centers

CSC EPMO uses a Program Level Deployment Model EPMO Environment CSC EPMO uses a Program Level Deployment Model Each tab represents our client base - Transitions, Transformations, Accounts and Internal Organizations

CSC EPMO Client Base – A Repeatable Proven Methodology EPMO Environment CSC EPMO Client Base – A Repeatable Proven Methodology Over 375+ Client Sites which are the internal CSC PMOs from our Outsourcing contracts, along with other CSC Business Units

Example Program Workspace EPMO Environment Example Program Workspace Web parts provide for a personalized experience.

Infrastructure Support EPMO Environment Infrastructure Support CSC EPMO provides a robust Hardware / Software Architecture for up to 40,000+ Users

CSC EPMO Training There’s a module based training site EPMO Environment CSC EPMO Training There’s a module based training site Viewable on-line or download the PowerPoint files Regular “Drop In” sessions provide reinforcement

EPMO Environment CSC EPMO Support There’s a robust support site for our current 15,000+ users.

Advanced Reporting Capabilities EPMO Environment Advanced Reporting Capabilities Project Dashboards representing all open Risks, Issues and Actions Monitoring Dashboards used for Interface Activity

EPMO Environment Wiki Page Example Wiki development used for a Project Knowledge Centers

The Microsoft Relationship January 2010

Access to Direct Pipeline through the MS Sales Operations Microsoft Relationship Access to Direct Pipeline through the MS Sales Operations Technology Adoption Program 2007, 2010 Premier Support with Dedicated Engineers Assigned. Customer Advisory Program 2007 EPM Customer Community 2010

The CSC EPM Solution January 2010

The Business Problems to Solve EPMO Environment The Business Problems to Solve Project Management Challenges: Project management administration (overhead) takes too much time Procedures are manual, complex and labor intensive Project management practices aren’t standard across the enterprise Effective cross-functional and organizational communication of key information may not be in place for large programs Existing project and program interdependencies are often maintained manually due to non-integrated tools and mechanisms Resource utilization and leveling sometimes inadequate for global needs Ramifications of Challenges: Inability to facilitate quick and effective decisions Budgets are exceeded and schedule milestones aren’t met Business and revenue opportunities are lost Multi-million dollar customer relationships are compromised Morale issues arise due to overly burdensome work load

The solution is based on the SharePoint platform The EPM Market Opportunity The CSC EPM Solution is an end-to-end collaborative project and portfolio environment The solution is based on the SharePoint platform CSC EPM helps companies gain visibility, insight, and control across all work, enhancing decision-making, improving alignment with business strategy, maximizing resource utilization, and measuring and helping to increase operational efficiency.

The current CSC EPM Solution includes the following The EPM Market Opportunity The current CSC EPM Solution includes the following products from the Microsoft Office Project 2007 family with a standard Solution Architecture   Microsoft Office Project Professional 2007: Office Project Professional 2007 gives you robust project management tools with the right blend of usability, power, and flexibility, so you can manage projects more efficiently and effectively. You can stay informed, control project work, schedules, and keep project teams aligned, while becoming more productive through powerful reporting options. Microsoft Office Project Server 2007: Office Project Server 2007 is the flexible platform that supports the resource management, scheduling, reporting, and collaboration capabilities in the EPMO Solution. Office Project Server 2007 enables CSC to store project and resource information centrally and consistently. Microsoft Office Project Web Access 2007: Project Web Access is the Internet Explorer-based interface for working with Project Server. This is where all the EPMO workspaces reside. Project Center and Resource Center are the main analysis tools for Portfolio and Resource Management Windows SharePoint Services 3.0: Windows SharePoint Services provides a single workspace for Transitions, Accounts and Internal Teams to coordinate schedules, organize documents, and participate in discussions. Easily author and manage documents, and help to ensure their integrity with enhanced features including the option to require document checkout before editing, the ability to view past revisions and restore to previous versions, and the ability to set document-specific security. Help people and teams stay on task with a variety of communication features that let users know when actions are required or important changes are made to existing information or documentation, including announcements, sophisticated alerts, surveys, and discussion boards. Provide creative forums for brainstorming ideas, building knowledge bases, or simply gathering information in an easy-to-edit format with new templates for implementing blogs and wikis.

The EPM Market Opportunity The CSC EPM Offering will be moving to the 2010 family with a Beta (Fall 2009) and Release to Market (Summer 2010)